Skip to content

Accessibility Statement

Commitment

Ubigi is committed to making its websites, intranet, extranet, and digital services accessible, in accordance with Article 47 of French Law No. 2005-102 of February 11, 2005.

To this end, we are implementing the following strategy and actions:

Multi-year plan and action program:
This plan covers a period of two years (2025–2026) and details the actions planned to improve the website’s accessibility.

  • 2025: Redesign of the main website pages. Update of images with alternative texts (alt tags) and improvement of keyboard navigation.
  • 2026: Optimization of HTML structures, progressive integration of ARIA tags, enhancement of semantic markup, and internal training.

This accessibility statement applies to the website https://cellulardata.ubigi.com/.

 

Compliance status

The website https://cellulardata.ubigi.com/ is currently not compliant with RGAA 4.1.
A self-assessment has not yet been completed as a full graphic and technical redesign of the site is in progress.
An accessibility audit will be carried out after the launch of the new version, scheduled for 2025.

 

Test results

No full audit has been performed yet. A complete evaluation is planned for 2025 after the redesign.
An internal self-assessment is underway to identify the first areas for improvement.

 

Non-accessible content

Non-compliance:

  • Missing or incomplete alternative texts on some images
  • Insufficient contrast between text and background in some areas
  • Navigation issues for keyboard-only users
  • Missing or incorrect ARIA tags on certain pages

Disproportionate burden exemptions: None
Content not subject to the accessibility requirement: None

 

Preparation of this accessibility statement

This statement was prepared on June 27, 2025. It was last updated on July 21, 2025.

 

Technologies used to build the website

  • HTML5 / CSS3
  • JavaScript
  • WordPress, etc.

 

Testing environment

Accessibility verification has not yet been performed with assistive technologies or specialized tools.
A full audit will be conducted after the redesign.

 

Tools used during the evaluation

An internal self-assessment is in progress.
Accessibility analysis tools (WAVE, aXe, etc.) will be specified in the upcoming audit report.

 

Pages tested for compliance

No specific page has yet been fully tested for accessibility compliance.
This information will be updated after the 2025 audit.

 

Feedback and contact

If you encounter any difficulty accessing a content or service, you can contact us to obtain an accessible alternative:

cellulardata.en@ubigi.com

 

Appeal procedures

This procedure should be used in the following case:

You have reported an accessibility issue preventing access to content, and you have not received a satisfactory response.

  • Write to the French Defender of Rights: online form
  • Contact the local representative of the Defender of Rights: see the map
  • Send a letter (no postage required) to:
    Défenseur des droits, Libre réponse 71120, 75342 Paris CEDEX 07, France

 

Great Trustpilot stars Trustpilot
Trustpilot stars
Based on 34107 reviews on Trustpilot
5 stars Verified
Verified review
This user has been identified as a buyer
Good coverage and price
Good coverage and price
customer, 10 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to set up and use
Easy to set up and use. Great service.
Beverly Raskin, 10 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
I love it
I love it. Work very well and I am very happy to use it.
Mariko Tatsumi Abdulian, 10 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Ubigi was seamless while all my friends…
Ubigi was seamless while all my friends struggled with other options. Strongly recommend!
Fame, 10 Apr 2026
4 stars Verified
Verified review
This user has been identified as a buyer
Just to start I had some difficulty
Just to start I had some difficulty, then everything was alright
customer, 10 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Affordable price
Affordable price. Easy to set up and use.
customer, 10 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Would recommend
Used Ubigi a few times since last year and I’ve had no problems with it. Works well and very convenient
Miss L, 10 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Ubigi is the way to stay in touch
Ubigi was the way to go and saved me money while in Japan on vacation.
customer, 10 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Works well
Works well in most places including Osaka, Kyoto and Okinawa which I have visited so far on my trip. Have had some drop outs in reception but I guess that is to be expected from most providers. All in all I am very satisfied!
Marcus Åsberg, 10 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
so easy to access the platform and it…
so easy to access the platform and it performed really well during my visit to Japan.
Robert, 10 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Great eSIM
Great eSIM! Easy to use during our time in Portugal. Never failed us.
JANET SMITH, 10 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Our Life was made so easy with Ubigi…
Our Life was made so easy with Ubigi esim during our travel to Japan! We activated it before take off from Our home country and as soon as we landed we had internet access non stop everywhere we went! In the métros and trains, bullet trains, cities and even during our hikes in the mountains. I highly recommend it!
Pao D., 10 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
So good so nice use in Japan
So good so nice use in Japan. Nice discount whit my wife she use to. Nice network whit Ubigi.
Gaetan, 10 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
I am using ubigi eSIM in Japan
I am using ubigi eSIM in Japan. So far excellent connection
customer, 10 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Makes foreign travel easy
When I bought the plan I didn’t know how it worked a customer service was extremely responsive. When I arrived in Japan the plan started working immediately. Just super easy!
Nicoleissketchy, 10 Apr 2026

Your message has been sent.
We’ll get back to you shortly.

We have taken into account your subscription to the newsletter