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I bought my eSIM profile with a preloaded data plan in US-dollars ($) from the website, but the currency is now different in my Ubigi account, why?

When purchasing an eSIM profile with a preloaded data plan on the Ubigi website, you can choose the currency in which you want to pay (Euro, US-dollar, Japanese Yen).

However, when you create your Ubigi account, the currency is applied automatically and it depends on the country of residence you have selected:

– If you selected a country of the EURO zone, the currency EURO (€) will be applied to all your purchases from your Ubigi account
– If you selected Japan, the currency JPY (Japanese Yen – ¥ ) will be applied to all your purchases from your Ubigi account
– If you selected another country beside Japan and countries of the EURO zone, the US-dollar ($) will be applied

If you selected the currency US-dollar for your first Ubigi purchase, but then created your Ubigi account with for instance France as country of residence, the currency EURO (€) will be applied for your future purchases on your Ubigi account.

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Worked seamlessly
Worked seamlessly
customer, 12 Aug 2026
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Internet was 100% online
Internet was 100% online. Just what I needed
Andrea, 12 Aug 2026
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Phone connects to 5G network
Phone connects to 5G network. Very stable.
customer, 12 Aug 2026
4 stars Verified
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After 4 days traveling around Denmark…
After 4 days traveling around Denmark and Sweden, I’ve had very few problems with my data connection. However, when I first arrived in Copenhagen, I had an extremely difficult time getting my phone to connect. I eventually turned off my phone and when I restarted it, everything was fine.
Tom, 12 Aug 2026
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It would be nice to activate the esim…
It would be nice to activate the esim card without wifi
Yves Forgues, 12 Aug 2026
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The service is good value for money.
The service is good value for money and works well. My only issue is the difficulty in connecting to the network or accessing Wi-Fi after entering the destination country and activating the service.
Andrea, 12 Aug 2026
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Easy and Reliable E-sim
The app is easy to use and the service I get on my phone is excellent.
AMA, 12 Aug 2026
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Excellent coverage, easy setup
Excellent. Bought for Iceland and the connection and setup so easy and strong signal. I’ve used many ESIM apps this is definitely the best and most economical. Would highly recommend.
Sue T, 12 Aug 2026
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Perfect
Perfect, really easy to use. I was connectés every where in Japon.
Thomas, 12 Aug 2026
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Easy to use
Easy to use. I’m going to repeat the experience soon, in my trip to California 🤗
Curto Millet, 12 Aug 2026
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Good quality for an affordable price
Good quality for an affordable price. I have used it for the first time. I am very satisfied.
NARGIZ A, 12 Aug 2026
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The best Esim
The best Esim, I was in Japan and it was very very fast to translate and to google map
customer, 12 Aug 2026
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Very good coverage and full data
Very good coverage and full data
customer, 12 Aug 2026
4 stars Verified
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I came from Japan
I came from Japan. Il was easy to connect.
customer, 12 Aug 2026
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great
Everything works well.
Katja, 12 Aug 2026

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