Yes, once your Ubigi order is completed and the payment is validated, you will receive a confirmation email.
If you purchase your eSIM through the website, the email will include a QR code to install your eSIM profile and a “Sign up” button to create your Ubigi account and link your eSIM.
If you purchase through the Ubigi app, you will still receive a payment receipt and confirmation email, but no QR code is needed, as you can install the eSIM directly via the app.
Note: If you do not receive the email, please:
– Check your SPAM/junk folder.
– Verify that you entered your email address correctly during the order process.
– Ensure you are using an internet connection that allows emails to be downloaded (e.g., a Wi-Fi connection).
If you need further assistance, please do not hesitate to contact our Customer Support.
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