Do I get a confirmation email for my Ubigi eSIM profile order?
Yes, once your Ubigi order is completed and the payment is validated, you will receive a confirmation email.
If you purchase your eSIM through the website, the email will include a QR code to install your eSIM profile and a “Sign up” button to create your Ubigi account and link your eSIM.
If you purchase through the Ubigi app, you will still receive a payment receipt and confirmation email, but no QR code is needed, as you can install the eSIM directly via the app.
Note: If you do not receive the email, please: – Check your SPAM/junk folder. – Verify that you entered your email address correctly during the order process. – Ensure you are using an internet connection that allows emails to be downloaded (e.g., a Wi-Fi connection).
If you need further assistance, please do not hesitate to contact our Customer Support.
Explore Ubigi eSIM data plans for seamless connectivity worldwide!
Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.
Are you a company with teams on the move?
Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots while maintaining complete control over your costs.
Explore Ubigi eSIM data plans for seamless connectivity worldwide!
Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.
Are you a company with teams on the move?
Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots while maintaining complete control over your costs.
Great
Based on 45251 reviews on
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Easy to install
Easy to install, great app, 5G everywhere, just works.
Peter, 07 Sep 2026
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Easy to install
Easy to install. Work as expected.
T Dulac, 07 Sep 2026
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Clear instructions made the app easy.
Clear instructions made the app easy.
Paul Erb, 07 Sep 2026
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Ubigi has been incredibly easy to use
Ubigi has been incredibly easy to use, reliable, and affordable. Setup took me just a couple of minutes, the service has worked seamlessly here in Thailand, and so far the overall experience has exceeded my expectations. Simple, dependable, and exactly what a traveler needs.
Greg H, 07 Sep 2026
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A very seamless experiene
A very seamless experience! The eSim worked as soon as I landed and almost never gave me a single issue!
Naman Kashyap, 07 Sep 2026
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Wonderful experiance just need to…
Wonderful experiance just need to switch anything elese off before it would fully work . Great ESIM .
renee sanze, 07 Sep 2026
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Fantastic as always
Fantastic as always!
Looking forward to reserving for my upcoming trip
S.K, 07 Sep 2026
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Strong connection
Strong connection. Active direcly after landing. Easy to buy/activate.
Hauer Viktor, 07 Sep 2026
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Nothing happened
No complain throughout trip
customer, 07 Sep 2026
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Fast service and good quality function
Fast service and good quality function
Bryan Lee, 07 Sep 2026
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Top connection.
Top connection.
Wowa, 07 Sep 2026
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Absolutely loved using Ubigi eSIM
Absolutely loved using Ubigi eSIM. That was the best service and honestly so useful during my Japan trip. Their prices are just undefeated on the market and it’s so easy to install/set up and top up if needed. I’d get Ubigi again next time for sure. Definitely recommending it!
customer, 07 Sep 2026
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Very good service
I had absolutely no problems during my trip to South Korea; I had excellent network coverage the entire time.
Laura, 07 Sep 2026
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10GB for 2 Weeks is Perfect!
My husband and I each got 10GB eSims for our 2 week Scandinavia trip, and it was more than enough data. They worked perfectly and were way more affordable than our carrier’s travel plan. We had no issues and definitely recommend these!
Trina, 07 Sep 2026
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Easy to find and activate
Easy to find and activate
Hans Slagmulder, 07 Sep 2026
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How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?
How to check eSIM compatibility
How to check carrier unlocking