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I am about to travel. How should I manage my eSIM profile before departure?

We recommend purchasing your Ubigi data plan the day before or a few hours prior to your departure to ensure you have internet access as soon as you arrive at your destination.

Note: If you purchased a preloaded eSIM ubigi.com, we advise you to install it the day before or a few hours before departure, while you still have an active internet connection (e.g., Wi-Fi or your local SIM card’s data connection).

If you are traveling by plane
Just before activating airplane mode on your device, please follow these steps:
– Install your Ubigi eSIM.
– Turn off data roaming on your primary line.
– Activate airplane mode.
When you arrive at your destination, disable airplane mode and make sure your Ubigi line is selected for cellular data.

If you are crossing a land border
Before entering your destination country, follow the same steps described above to ensure quick and easy access to your Ubigi connectivity.

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Other frequently asked questions:

How do I install my Ubigi eSIM profile on iPhone with the QR code diplayed on my screen?

Why is my promo code invalid?

Do I need to install one eSIM profile per country?

How to prepare my travel with Ubigi?

How to purchase a Ubigi eSIM profile?

How do I know that the payment of my eSIM profile with a preloaded data plan has been validated?

Do I get a confirmation email for my Ubigi eSIM profile order?

I scanned the QR code with my device but I got an error message. What should I do?

Do I need to be connected to a Wi-Fi or cellular connection to install my Ubigi eSIM profile?

How long is my Ubigi preloaded data plan valid if I do not scan the QR code I received ?

How to install my Ubigi eSIM profile on my device once I received the email with the QR code?

When will the validity period of the data plan included in my Ubigi eSIM profile order begin?

I bought a Ubigi eSIM profile but I did not receive the email with the QR code. What should I do?

I bought a Ubigi eSIM profile but my phone is simlocked and I can't install the eSIM profile. What should I do?

Can I use a referral promo code to purchase an eSIM profile on Ubigi website ?

Which payment methods are available when purchasing a Ubigi eSIM profile from the website ?

Which currencies are available when purchasing a Ubigi eSIM profile with a preloaded data plan ?

How to get an invoice for my Ubigi eSIM profile order?

Can I use a promo code to purchase a Ubigi eSIM profile on the website ?

I have multiple data plans at the same time on my Ubigi account. In what order will they be deducted?

What should I do after I buy a Ubigi eSIM profile with a preloaded data plan on Ubigi website?

I bought my eSIM profile with a preloaded data plan in US-dollars ($) from the website, but the currency is now different in my Ubigi account, why?

Why can't I buy a Monthly plan to get my Ubigi eSIM profile from the website ?

How many Ubigi eSIM profiles can I buy at the same time?

Which preloaded data plans are available to get my Ubigi eSIM profile from the website?

I bought a Ubigi eSIM profile but I lost my phone. What should I do with the eSIM profile?

I have multiple data plans on my Ubigi account. How do I switch from one plan to another when I change countries?

What should I do with my Ubigi eSIM profile when I return from my trip?

Great Trustpilot stars Trustpilot
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Based on 45807 reviews on Trustpilot
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Very good service made my xomunication…
Very good service made my xomunication back home easy
Dale Julian Celecia, 14 Sep 2026
5 stars Verified
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Worked greatly
Worked greatly, 10GB was more than enough for 2 weeks of travelling.
Maciek , 14 Sep 2026
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Great customer service
I landed in Japan and I didn't have the settings on my android correct so my esim didn't switch over. I emailed ubigi through the customer service portal and got an immediate response. The trouble shooting fixed my setting and I had service. Thank you!
Tiffany, 14 Sep 2026
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Absolutely amazing eSIM works great and…
Absolutely amazing eSIM works great and very reasonable prices highly recommended
customer, 14 Sep 2026
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Everything went perfectly.
Everything went perfectly.. would def. purchase it again.. 21 days in the US.
Sonja, 14 Sep 2026
5 stars Verified
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Easy to use and install I had no…
Easy to use and install I had no problems. Service was great.
John H, 14 Sep 2026
5 stars Verified
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Very good connectivity
Very good connectivity overall
customer, 14 Sep 2026
5 stars Verified
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All around great eSIM
Instructions were easy to follow and made activating eSIM very easy. During our two weeks (England and Portugal) our data plan was always available and we had plenty of data (10gb) for our vacation. It helped that there was also wi-fi at all our lodgings. Would definitely use again. Worked great and less expensive than all of the better known products.
Rob P, 14 Sep 2026
5 stars Verified
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Very strong and stable connection
Very strong and stable connection! Easy to activate esim and very reasonable price. Highly recommended!
customer, 14 Sep 2026
5 stars Verified
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Great coverage in several euro cities
Great coverage in several euro cities . App easy to navigate . Price plans fair
Daniel McMahon, 14 Sep 2026
5 stars Verified
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So easy to set up and use
So easy to set up and use. Best investment for overseas use
R.M. Harvey, 14 Sep 2026
5 stars Verified
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Easy to install and everything is…
Easy to install and everything is perfect
customerjudy, 14 Sep 2026
5 stars Verified
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Its simple
Its simple. Simple to use. No fuss. It just works.
Obknobe, 14 Sep 2026
5 stars Verified
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I was in a bind, but Ubigi came through!
I was given a surprise when my work didn’t provide me international calling, on a recent trip to Holland. As my phone is locked, I had to find an alternate communication method. Ubigi was a perfect choice for an older iPhone 13 that I had. I tested before I got to Holland and when the wheels touched down, my service was flawless. Great value and great service. I will use again in the future.
Tim Somers, 14 Sep 2026
5 stars Verified
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Good network availability in Sicily and Malta
Good network coverage in Sicily and Malta
customer, 14 Sep 2026

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