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What should I do after I buy a Ubigi eSIM profile with a preloaded data plan on Ubigi website?

Once the purchase of your eSIM profile with a preloaded data plan is validated, you will receive an email with a QR code, hold & press it or scan it to install your new eSIM profile on your device and click on the “Sign up” button in the email to create your account, your data plan will be ready to use and you can track your data plan usage in real time, receive alert notifications and top up easily.

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Other frequently asked questions:

How do I install my Ubigi eSIM profile on iPhone with the QR code diplayed on my screen?

Why is my promo code invalid?

Do I need to install one eSIM profile per country?

How to prepare my travel with Ubigi?

How to purchase a Ubigi eSIM profile?

How do I know that the payment of my eSIM profile with a preloaded data plan has been validated?

Do I get a confirmation email for my Ubigi eSIM profile order?

I scanned the QR code with my device but I got an error message. What should I do?

Do I need to be connected to a Wi-Fi or cellular connection to install my Ubigi eSIM profile?

How long is my Ubigi preloaded data plan valid if I do not scan the QR code I received ?

How to install my Ubigi eSIM profile on my device once I received the email with the QR code?

When will the validity period of the data plan included in my Ubigi eSIM profile order begin?

I bought a Ubigi eSIM profile but I did not receive the email with the QR code. What should I do?

I bought a Ubigi eSIM profile but my phone is simlocked and I can't install the eSIM profile. What should I do?

Can I use a referral promo code to purchase an eSIM profile on Ubigi website ?

Which payment methods are available when purchasing a Ubigi eSIM profile from the website ?

Which currencies are available when purchasing a Ubigi eSIM profile with a preloaded data plan ?

How to get an invoice for my Ubigi eSIM profile order?

Can I use a promo code to purchase a Ubigi eSIM profile on the website ?

I have multiple data plans at the same time on my Ubigi account. In what order will they be deducted?

I am about to travel. How do I manage my eSIM profile on my device before I travel?

I bought my eSIM profile with a preloaded data plan in US-dollars ($) from the website, but the currency is now different in my Ubigi account, why?

Why can't I buy a Monthly plan to get my Ubigi eSIM profile from the website ?

How many Ubigi eSIM profiles can I buy at the same time?

Which preloaded data plans are available to get my Ubigi eSIM profile from the website?

I bought a Ubigi eSIM profile but I lost my phone. What should I do with the eSIM profile?

I have multiple data plans on my Ubigi account. How do I switch from one plan to another when I change countries?

What should I do with my Ubigi eSIM profile when I return from my trip?

Great Trustpilot stars Trustpilot
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Based on 41526 reviews on Trustpilot
4 stars Verified
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This user has been identified as a buyer
Nice options for data
Nice options for data, and good prices. However, it was confusing to activate the eSIM. The email support gave more information, but ultimately it was the QR code that was needed to activate. I had to figure this out on my own.
Adrian, 16 Jul 2026
5 stars Verified
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I had a seamless experience using this…
I had a seamless experience using this service and highly recommend it!
CARIE SHOREY, 16 Jul 2026
5 stars Verified
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This user has been identified as a buyer
Very good just the job
Very good just the job
Howie, 16 Jul 2026
4 stars Verified
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Service
Service User experience Location
customer, 16 Jul 2026
5 stars Verified
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Service at the top of Mt. Fuji!
From the moment we landed to the end of our trip we had great service! We mostly stayed in Tokyo, and we did a small stint in Kawaguchi because we were planning to climb Mt. Fuji. My fiancé has an android and I have an iPhone, and we both used Ubigi! The only time service was spotty was on the bus leading up to Mt. Fuji's 5th station. Once we got to the 5th station we had good service all the way to the top of Mt. Fuji! I was honestly so blown away by that! Last trip, we used pocket Wifi and lost service at the top of Mt. Misen which is a much much shorter climb. Plus, it was nice not to have to carry anything extra this time around. Would highly recommend!!
Rchl Jess, 16 Jul 2026
5 stars Verified
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Evertthing worked well.Easy to get…
Everything worked well.Easy to get connected to bosnian network.
jan verhaegen, 16 Jul 2026
5 stars Verified
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This user has been identified as a buyer
Works well yet still cheap
Cheap, straightforward, pretty fast, and works well! I especially appreciate the regional ip service, making the internet faster than other similar esim providers.
A M, 16 Jul 2026
5 stars Verified
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This user has been identified as a buyer
Was super easy
Was super easy, great price and worked! Had no worries while I was traveling. Was awesome
customer, 16 Jul 2026
5 stars Verified
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This user has been identified as a buyer
Good price !
Good price !
customer, 16 Jul 2026
4 stars Verified
Verified review
This user has been identified as a buyer
Easy to install and use
Easy to install and use. Installed the app and started the service when I was in Japan without issues. Have shorter terms and lower data plans will keep Ubigi even more competitive.
customer, 16 Jul 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Great prices, many locations,
Super easy to initially set up, great prices, and easy to roll over into a new plan if needed. Automagickally!
Joseph Ryan Stansel, 16 Jul 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Esim for Japan
it was great to have esim while I was in Japan, the quality of signal are great from Tokyo to Osaka.
Lisa McConville, 16 Jul 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Super easy
Super easy. As soon as I got off the plane I was prompted that my wifi was active. I never had to do anything else and never worried about it. I was able to easily navigate trains and activities with no worries.
customer, 16 Jul 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Excellent signal everywhere around…
Excellent signal everywhere around Geneva.
customer, 16 Jul 2026
5 stars Verified
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This user has been identified as a buyer
It was incredibly reliable
It was incredibly reliable, even in remote locations
customer, 16 Jul 2026

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