How do I know that the payment for my eSIM profile with a preloaded data plan has been validated?
If you purchase your eSIM profile with a preloaded data plan through our website, you will receive: – A payment receipt by email. – A Ubigi confirmation email containing a QR code to install your eSIM profile, and a “Sign up” button to create your Ubigi account and link your eSIM.
Note: If you purchase through the Ubigi app, you will still receive a payment receipt and a confirmation email, but no QR code is needed. You can install your eSIM directly via the app.
Additional Note: If you do not receive these emails, please: – Check your SPAM/junk folder. – Verify that you entered your email address correctly during the online order process. – Ensure you are using an internet connection that allows emails to be downloaded (e.g., a Wi-Fi connection).
If you need further assistance, please do not hesitate to contact our Customer Support.
Explore Ubigi eSIM data plans for seamless connectivity worldwide!
Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.
Are you a company with teams on the move?
Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots while maintaining complete control over your costs.
Explore Ubigi eSIM data plans for seamless connectivity worldwide!
Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.
Are you a company with teams on the move?
Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots while maintaining complete control over your costs.
Great
Based on 34269 reviews on
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Easy to add and to recharge even when…
Easy to add and to recharge even when there is no other internet vonnexion available.
customer, 13 Apr 2026
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Easy installation.
Easy installation.
Edward, 13 Apr 2026
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Strong & Consistent
Connection was consistent and strong as we all around Tokyo streets and even into Yokohama. My only mistake was that I registered it too early while I was still in the Philippines and could no longer use it during my return day from Japan.
I just hope that data packages for 15 days will also be available in the future.
Timothy John Yap, 13 Apr 2026
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One esim connected and worked fine but…
One esim connected and worked fine but second phone refuses to connect to network using esim from Ubigi.
customer, 13 Apr 2026
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Worked like a charm
Worked like a charm
customer, 13 Apr 2026
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Very easy setup and user friendly…
Very easy setup and user friendly service. Connectivity was great. Loved the fact that as soon as I arrived in country the app figured out I was there and quickly provided a connection.
David, 13 Apr 2026
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It is much more effective and cheaper than any plan suggested by your home company
Easy effective and cheap
Stefania Musella, 13 Apr 2026
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It’s expensive but it really does the…
It’s expensive but it really does the work. So at the end it’s worthy
Will use it again when traveling abroad
Thanks
Nunu, 13 Apr 2026
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Super Easy
Fast, convenient, and no hassles!
Rob S, 13 Apr 2026
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Worked like a dream!
Worked like a dream!
Nicola, 13 Apr 2026
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Works like magic
Works like magic
ZWV01146112, 13 Apr 2026
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Good data
Good data, good speed but WhatsApp calls were always failed. Need to fix this. Thank you!
customer, 13 Apr 2026
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Great experience
Great experience, so easy to use. So friendly with the apl.
Irena Hysesani, 13 Apr 2026
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The connection was very good once into…
The connection was very good once into the app and on the phones
WASHINGTON LARRY, 13 Apr 2026
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I wish I knew about Ubigi much earlier!
Easy to order, install and activate. One esim card for multiple plans/countries.
Bratislav, 13 Apr 2026
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How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?
How to check eSIM compatibility
How to check carrier unlocking