To check your Ubigi purchase history (with confirmed payment only):
1 – First, connect to your account on ubigi.me or use the Ubigi application on your smartphone
2 – Then, go to the « Orders » tab to see the list of all purchases done:
All One-Off purchases and renewals (for monthly and annual plans) will be listed on that tab.
In case you need an invoice, you can send your request to our Customer Service by precising: – which recharge (type of recharge, date, amount) you want an invoice for – your name, or company name – a complete billing address
Your request will be processed under 1-2 working days and you will receive your invoice by email.
Explore Ubigi eSIM data plans for seamless connectivity worldwide!
Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.
Are you a company with teams on the move?
Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots while maintaining complete control over your costs.
Explore Ubigi eSIM data plans for seamless connectivity worldwide!
Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.
Are you a company with teams on the move?
Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots while maintaining complete control over your costs.
Great
Based on 41665 reviews on
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It worked magnificently in Japan!
It worked magnificently in Japan and it was easy for my friend to use the hotspot. Highly recommended!
Maria, 19 Jul 2026
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Disconnects and sometimes not strong…
Disconnects and sometimes not strong connection
customer, 19 Jul 2026
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Good to use it for overseas and easy…
Good to use it for overseas and easy .that all thanks
customer, 19 Jul 2026
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Everything went smooth
Everything went smooth. I cannot complain about anything. A will use this service again.
customer, 19 Jul 2026
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Service was good
Service was good. Sometimes was alil slow but all in all a great service
Reilly, 19 Jul 2026
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Good internet
Good internet
customer, 19 Jul 2026
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Great connectivity
Great connectivity, no hassles.
customer, 19 Jul 2026
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Worked well in Japan
Worked well in Japan
Sugie Govender, 19 Jul 2026
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Easy and no problems
Easy and no problems
customer, 19 Jul 2026
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Whole experience was smooth
Whole experience was smooth
Erdem Varer, 18 Jul 2026
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Easy to set up
Easy to set up. Always had a signal.
Polly, 18 Jul 2026
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Great service
Using Ubigi was a seamless experience, I would highly recommend and will definitely be using agin when travelling.
Matt, 18 Jul 2026
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The service was good
The service was good, but I am not able to opne my app again to see how much internet I’ve used.
customer, 18 Jul 2026
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Ubigi proved to be a top-tier choice…
Ubigi proved to be a top-tier choice for my trip to Japan. I tested it in Fukuoka and Hiroshima, and the coverage was excellent everywhere, even while traveling on trains, at underground stations, and throughout tunnels. Connection speeds were consistently fast, and all websites and apps loaded without any delays.
The installation process is extremely simple and user-friendly. The app guides you seamlessly through the entire setup, the eSIM is added automatically, and it connected to the network immediately upon landing at the airport. I highly recommend it to anyone looking for a reliable and easy internet solution in Japan!
tomaz treven, 18 Jul 2026
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Great
Great. Happy with service.
customer, 18 Jul 2026
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How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?