Check if your eSIM profile is installed on your device.
Check eSIM profile activation
Check if your eSIM profile is activated on your device.
Apply data to eSIM profile
Ensure data is applied to your Ubigi eSIM profile.
Check APN configuration
Ensure that the APN is correctly set for your Ubigi connectivty.
Check network display
Check the network status for your Ubigi connectivity.
Final checks!
Check account creation and Internet access.
In the same screen, select APN Settings in order to configure the APN (Access Point Name):
In the APN field, make sure that mbb is specified. If not, type it in the field.
Great
Based on 45650 reviews on
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Great coverage
Easy installation and fantastic reliable Wifi coverage all over Japan
Regine, 13 Sep 2026
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Easy setup and great quality.
Easy setup and great quality.
customer, 13 Sep 2026
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Strong connecttion
It was easy to use the connection is strong will purchase again in my next travel.
Mei, 13 Sep 2026
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Great service
Great service
customer, 13 Sep 2026
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Been using this in Japan
Been using this in Japan. We got an Airilo before we left the UK and had nothing but trouble with it.. went onto Ubigi and up and running in a couple of minutes.. So far signal has been excellent in Tokyo and now Kyoto..
Ian P, 13 Sep 2026
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I had purchased a subscription for my…
I had purchased a subscription for my iPad with my account that I use for my windows PC without knowing that one cannot use the same account for different devices.
After several exchanges of messages with your customer support, that fact was found and I was refunded smoothly.
Takeshi Kasai, 13 Sep 2026
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Everything goes perfect.
Everything goes perfect.
🥇🔥💪💙
customer, 13 Sep 2026
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Amazing service
Amazing service! Had no issues from landing to leaving. Will use again!!
CeceS, 13 Sep 2026
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Excellent coverage in Japan thank you
Excellent coverage in Japan thank you
Sarah Stalley, 13 Sep 2026
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Excellence seamless service
Excellence seamless service
Matthew Weinreb, 13 Sep 2026
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Worked well
Worked well
customer, 13 Sep 2026
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Gr8 good up to now no problems with the…
Gr8 good up to now no problems with the network and well happy with this service
Ronnie Sollitt, 12 Sep 2026
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very good connection
very good connection everywhere i go
Edwin, 12 Sep 2026
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Albania - great coverage and speed
Perfect connectivity, Network coverage and speed across Albania
Guenther, 12 Sep 2026
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Great feature using local or…
Great feature using local or international VPN
MG, 12 Sep 2026
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How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?