Check if your eSIM profile is installed on your device.
Check eSIM profile activation
Check if your eSIM profile is activated on your device.
Apply data to eSIM profile
Ensure data is applied to your Ubigi eSIM profile.
Check APN configuration
Ensure that the APN is correctly set for your Ubigi connectivty.
Check network display
Check the network status for your Ubigi connectivity.
Final checks!
Check account creation and Internet access.
At this step, turn ON “flight mode” for 5 secondes and turn it OFF. This action will refresh the network connection from your device.
Once you are connected to the network, you will see a network icon appear on the bottom line.
If there is no network icon, please follow these steps to select a network manually. Once the network is displayed, go to the next step.
NB: In case you still have no network bars displayed (or it still displays a ) even after the manual selection, please contact our Customer Support for further help and provide the ICCID of your eSIM profile.
Great
Based on 30560 reviews on
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Good service fast and easy to connect…
Good service fast and easy to connect via the app used several times now without any problems would definitely recommend
S sheldrake , 21 Jan 2026
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bag at installatio process
I tried to make same Ubigi eSIM ta mu wife`s iphone.
However it did not work due to bag at ordering process and I gave up it and install competitor's wihtout my wishes.
Please solve this bag immidiatelly.
Masato Akiyama, 21 Jan 2026
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Seamless installation and operation.
Seamless installation and operation.
customer, 20 Jan 2026
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ok in Lithuania
ok in Lithuania
customer, 20 Jan 2026
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Great experience
Great reception, great data rates, easy to refill and track data usage. Couldn’t ask for more.
Nick Sadler, 20 Jan 2026
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It's working really well
Once I had figured out how to get it into phone ( got help from a young person haha,)was self activating. Really good signal, even at sea. Very happy customer
Jo mcintyre, 20 Jan 2026
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It was so easy to sign up and got the…
It was so easy to sign up and got the service I needed
customer, 20 Jan 2026
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Perfect Internet for travelling
Perfect Internet for travelling. Went to Italy, super connection even in outbacks and on the boat in Po-Delta
Siegmar Aigner, 20 Jan 2026
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Great coverage
Great coverage
customer, 20 Jan 2026
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Very convenient!
Very convenient!
customer, 20 Jan 2026
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I had 0 issues while using it
I had 0 issues while using it. It took 5-10 minutes or so after landing in japan until it was activated but after that never had a problem!
Erik Lukács, 20 Jan 2026
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Easy to use and top off if necessary
Easy to use and top off if necessary. Very reliable network
customer, 20 Jan 2026
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Very good price for very good mobile connectivity.
The eSIM provided a highly cost-effective mobile data service for me during my stay in Switzerland. Connectivity was always given, and the connection was fast.
What did not immediately work was the installation on my iPhone: clicking on the link in the mail did not provide the installation. However, sending the graphical code image to another person traveling with me, and then scanning it with my camera on the phone, worked immediately to install the eSIM.
Ich, 20 Jan 2026
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Easy to use and affordable
Easy to use and affordable
customer, 20 Jan 2026
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Easily set up
Easily set up
Mr Briggs, 20 Jan 2026
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How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?
) even after the manual selection, please contact our Customer Support for further help and provide the ICCID of your eSIM profile.
How to check eSIM compatibility
How to check carrier unlocking