Check if your eSIM profile is installed on your device.
Check eSIM profile activation
Check if your eSIM profile is activated on your device.
Apply data to eSIM profile
Ensure data is applied to your Ubigi eSIM profile.
Check APN configuration
Ensure that the APN is correctly set for your Ubigi connectivty.
Check network display
Check the network status for your Ubigi connectivity.
Final checks!
Check account creation and Internet access.
At this step, turn ON “flight mode” for 5 secondes and turn it OFF. This action will refresh the network connection from your device.
Once you are connected to the network, you will see a network icon appear on the bottom line.
If there is no network icon, please follow these steps to select a network manually. Once the network is displayed, go to the next step.
NB: In case you still have no network bars displayed (or it still displays a ) even after the manual selection, please contact our Customer Support for further help and provide the ICCID of your eSIM profile.
Great
Based on 30372 reviews on
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Easy to use
Easy to use. Very satisfied.
Rebecca Deans, 15 Jan 2026
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Hassle-Free eSIM Experience in Paris
I stayed in Paris for a week and used an eSIM for the first time. I chose Ubigi’s unlimited data plan and didn’t have to worry about data usage at all. It worked smoothly throughout the trip. I would definitely recommend it when traveling overseas.
Shin, 15 Jan 2026
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The best e-sim for Asia
The best e-sim for Asia
Rafaela Roque, 15 Jan 2026
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easy to install and start using
easy to install and start using, never glitch or malfunction, great to use at japan
customer, 15 Jan 2026
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Easy transaction
Work great at cancun Mexico !
STYREX, 15 Jan 2026
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No problems. Worked great overseas.
No problems. Worked great.
EH, 15 Jan 2026
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Easy to install and work for me…
Easy to install and work for me everywhere
customer, 15 Jan 2026
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Reliable and convenient
Reliable and convenient
K. Guzman, 15 Jan 2026
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Great option for Australian travellers going to Japan
Easy to purchase and started working as soon we I landed. So far the service in Japan has been very good. Even in the ski fields. A great option for Australian travellers.
Megan, 15 Jan 2026
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Great service
Great service, easy to use, and lots of package options.
José, 15 Jan 2026
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Tokyo, Hong Kong and Bangkok
We used Ubigi in Tokyo, Hong Kong and Bangkok. We did not have connection in parts of Thailand which left us stranded. The connections in Japan and Hong Kong were reliable. I hope you can work out the connection issue in Thailand for future clients.
Michael Ahn, 15 Jan 2026
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Good connection during my travel in…
Good connection during my travel in Japan.
J. Aikman, 15 Jan 2026
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Connected straight away
Connected straight away. Works well
Curran Clark, 15 Jan 2026
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It is easy to use.
It is easy to use.
Adrie Stevens, 15 Jan 2026
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I’m pleased with the reasonable cost…
I’m pleased with the reasonable cost (especially after the discount) & seamless connection upon arrival at Narita Airport. So far, I’ve had no issues at all.
KDS, 15 Jan 2026
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How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?
) even after the manual selection, please contact our Customer Support for further help and provide the ICCID of your eSIM profile.
How to check eSIM compatibility
How to check carrier unlocking