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Installation

Check eSIM
profile installation

Check if your eSIM profile
is installed on your device.

Activation

Check eSIM
profile activation

Check if your eSIM profile
is activated on your device.

Apply data

Apply data
to eSIM profile

Ensure data is applied
to your Ubigi eSIM profile.

Check APN

Check APN
configuration

Ensure that the APN
is correctly set for
your Ubigi connectivty.

Check Networks

Check network
display

Check the network status
for your Ubigi connectivity.

Final checks

Final checks!

Check account
creation and
Internet access.

1.4

At this step, turn ON “flight mode” for 5 secondes and turn it OFF. This action will refresh the network connection from your device.

Once you are connected to the network, you will see a network icon appear on the bottom line.

– If you see a network icon with 1 to full bars, go to the next step.

– If the network does not appear (or it displays a sphere) please follow instructions here to select a network manually. Once the network is displayed, go to the next step.

NB: In case you still have no network bars displayed even after the manual selection, please contact our Customer Support for further help and provide the ICCID.


Great Trustpilot stars Trustpilot
Trustpilot stars
Based on 35252 reviews on Trustpilot
5 stars Verified
Verified review
This user has been identified as a buyer
fine
easy and fast
customer, 19 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Continual connectivity
Continual connectivity. Easy installation
JAY MURRAY, 19 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Excellent👏
Excellent👏
customer, 19 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Cell service worked entire trip along…
Cell service worked entire trip along the golden route
customer, 19 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Good connection
No problems with connectivity and coverage in Tokyo, Kyoto & Osaka
Bill Papas, 19 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Love how easy it is to use Ubigi
Love how easy it is to use Ubigi
Marita Wijangco, 19 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
The best I coulf find
The application was very easy to get started with, and the screenshot-based guides made the overall experience highly intuitive.
Julien, 19 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
A significant help for travellers
A significant help for travellers. No need to switch to other esim. You can simply activate and use anywhere as long as it covers the country that you’re going to. Stress-free.
customer HK, 19 Apr 2026
4 stars Verified
Verified review
This user has been identified as a buyer
Worked smoothly
Worked smoothly
customer, 19 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Works easy and perfect.
Works easy and perfect.
René, 19 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to purchase and implement.
Easy to purchase and implement.
Carmen Rodriguez, 19 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
THE SIM STARTED TO WORK AS SOON AS THE…
THE SIM STARTED TO WORK AS SOON AS THE PHONE WAS TAKEN OUT OF AIRPLANE MODE, SO I WAS ABLE TO CONFIRM OUR SAFE ARRIVAL WITH FAMILY BEFORE BOARDING THE SHIP. THERE WERE NOT PROBLEMS IN ANY OF THE COUNTRIES VISITED.
jay, 19 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
good mobile network coverage
good mobile network coverage
customer, 19 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
excellent
Working when I arrived to Japan, I can recharge without connection, I did had data issues, very well service
customer, 19 Apr 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Been using Ubigi for 2 years now
Been using Ubigi for 2 years now, in Japan , London and Netherlands Always works perfectly. I do recommend
Karla valak, 19 Apr 2026
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How to check eSIM compatibility

Smartphones / Tablets:

Dial *#06#.
→ If an EID number appears, your device is eSIM-compatible.

Windows 10 / 11:

Press Windows+I.
Go to “Network & Internet”
→ If you see "Cellular", your PC is eSIM-compatible.

How to check carrier unlocking

iPhone / iPad:

Go to Settings > General > About.
Scroll to Carrier Lock.
→ If you see “No SIM restrictions”, your device is unlocked.

Android:

Go to Settings > Network & Internet > Mobile network.
Disable Automatic network selection.
→ If multiple networks appear, your device is unlocked.

You already have an eSIM in your cart.

Each order can only include one eSIM data plan.

If you choose to add a new one, the current plan will be removed. What would you like to do?