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我购买了 Ubigi eSIM 配置文件,但没有收到带有二维码的电子邮件。我该怎么办?

如果您没有收到带有二维码的电子邮件,我们建议您
– 检查您的垃圾邮件文件夹
– 确保您的付款已通过验证(您已收到付款确认电子邮件)
– 检查您输入的订单电子邮件地址是否正确
– 确保您使用的网络连接允许下载电子邮件(如 Wi-Fi 连接)

如需进一步帮助,请随时联系我们的客户支持部门。

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其他常见问题:

为什么我的促销代码无效?

我是否需要为每个国家安装一个 eSIM 配置文件?

如何准备使用 Ubigi 旅行?

如何购买 Ubigi eSIM 卡?

我如何知道预装数据计划的 eSIM 卡付款已通过验证?

安装我的 Ubigi eSIM 配置文件需要连接 Wi-Fi 或蜂窝网络吗?

如果我没有扫描收到的二维码,我的 Ubigi 预载数据计划的有效期有多长?

收到带有二维码的电子邮件后,如何在我的设备上安装 Ubigi eSIM 配置文件?

我订购的 Ubigi eSIM 配置文件中包含的数据计划的有效期从何时开始?

我买了一个 Ubigi eSIM 配置文件,但我的手机被 simlock 了,无法安装 eSIM 配置文件。我该怎么办?

我可以使用推荐优惠代码在 Ubigi 网站上购买 eSIM 卡吗?

从网站购买 Ubigi eSIM 卡时,有哪些付款方式?

购买带预载数据计划的 Ubigi eSIM 卡时,可以使用哪些货币?

如何获得 Ubigi eSIM 配置文件订单的发票?

我可以使用促销代码在网站上购买 Ubigi eSIM 个人档案吗?

我的 Ubigi 账户同时有多个数据计划。它们将按照什么顺序被扣除?

在 Ubigi 网站上购买预载数据计划的 Ubigi eSIM 配置文件后,我该怎么做?

我即将旅行。旅行前如何管理我设备上的 eSIM 配置文件?

我在网站上用美元购买了预载数据计划的 eSIM 配置文件,但我的 Ubigi 账户中的货币现在不一样了,为什么?

为什么我不能在网站上购买月租计划来获取我的 Ubigi eSIM 配置文件?

我可以同时购买多少个 Ubigi eSIM 卡?

哪些预装数据计划可用于从网站获取我的 Ubigi eSIM 配置文件?

我买了一个 Ubigi eSIM 配置文件,但我的手机丢了。我该如何处理 eSIM 卡?

我的 Ubigi 账户有多个数据计划。当我更换国家时,如何从一个计划切换到另一个计划?

旅行归来后,我该如何处理我的 Ubigi eSIM 卡?

太棒了 Trustpilot stars Trustpilot
Trustpilot stars
基于 Trustpilot 41122条评论
5 stars 已验证
已验证评论
该用户已被识别为买家
Good connection and easy to use
It’s very convenient to use in different Asia countries. It has good connection all the time. Highly recommended.
Lisa, 10 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Great coverage in Tokyo
Great coverage in Tokyo, Kyoto and Osaka!!
Alejandro Nuñez, 10 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
I am happy because I am going faster.
I am happy because I am going faster.
Alberto , 10 Jul 2026
4 stars 已验证
已验证评论
该用户已被识别为买家
Connection is not perfect everywhere
Connection is not perfect everywhere, but doing good mostly
Zeynep Diren Incesu, 10 Jul 2026
4 stars 已验证
已验证评论
该用户已被识别为买家
The network was dropping sometimes and…
The network was dropping sometimes and what’s app msgs were delayed in delivering
Sneha G, 10 Jul 2026
4 stars 已验证
已验证评论
该用户已被识别为买家
Reliable connections throughout Greece
Reliable connections throughout Greece, including the islands. Only wish there was a way to roll over unused data but I haven't seen this option with any of the providers.
Ryan, 10 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Easy
Easy. No worries in London.
customer, 10 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Good price
Good price, worked great, easy to set up.
A. M., 10 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Really easy to sort out and competitive…
Really easy to sort out and competitive pricing. Very happy
Jay, 10 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Reliable and easy to install
I use Ubigi everywhere I go and never had a problem. Instructions are also very easy to follow.
Rute Alexandra De Castro, 10 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Very easy to set up.
Very easy to set up.
Mosey Sandals, 10 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Excellent connection and easy…
Excellent connection and easy installation of all components
customer, 10 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
good signal and ease to activate.
good signal and ease to activate.
yang, 10 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
So far great coverage and value for…
So far great coverage and value for money
Belinda Grant, 10 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Great connectivty at an excellent price
I had an excellent connectivity in each country i was in Europe at a super competitive price compared to other options. The possibility of buying a new pack without connection when i used all the mobile data, was super helpful. Super easy to use and very clear explanation on how to configure the eSIM.
Lucio, 10 Jul 2026

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