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为什么我的促销代码无效?

:在网站上购买 eSIM 配置文件时,不接受推荐人代码(以 R- 开头的推荐人代码和奖励代码)。但是,当您通过 Ubigi 应用程序为您的 Ubigi 账户充值时,可以使用优惠代码。

如果您在网站上购买 eSIM 配置文件或通过 Ubigi 应用程序为 Ubigi 帐户充值时,使用促销代码时收到错误信息:
在 “促销代码 “字段中输入代码时,请确保
– 尊重大小写字母
– 仔细校对,避免输入错误
– 促销代码前后不留空格

此外,每个促销代码都可能有一个有限的有效期,因此请确保代码仍然有效(您可以在收到的附有该促销代码的电子邮件或信息说明中找到相关信息)

如果在满足所有这些条件后,情况仍然如此,请立即联系我们的客户服务部门寻求进一步帮助。

在寻找特定的东西吗?

其他常见问题:

我是否需要为每个国家安装一个 eSIM 配置文件?

如何准备使用 Ubigi 旅行?

如何购买 Ubigi eSIM 卡?

我如何知道预装数据计划的 eSIM 卡付款已通过验证?

安装我的 Ubigi eSIM 配置文件需要连接 Wi-Fi 或蜂窝网络吗?

如果我没有扫描收到的二维码,我的 Ubigi 预载数据计划的有效期有多长?

收到带有二维码的电子邮件后,如何在我的设备上安装 Ubigi eSIM 配置文件?

我订购的 Ubigi eSIM 配置文件中包含的数据计划的有效期从何时开始?

我购买了 Ubigi eSIM 配置文件,但没有收到带有二维码的电子邮件。我该怎么办?

我买了一个 Ubigi eSIM 配置文件,但我的手机被 simlock 了,无法安装 eSIM 配置文件。我该怎么办?

我可以使用推荐优惠代码在 Ubigi 网站上购买 eSIM 卡吗?

从网站购买 Ubigi eSIM 卡时,有哪些付款方式?

购买带预载数据计划的 Ubigi eSIM 卡时,可以使用哪些货币?

如何获得 Ubigi eSIM 配置文件订单的发票?

我可以使用促销代码在网站上购买 Ubigi eSIM 个人档案吗?

我的 Ubigi 账户同时有多个数据计划。它们将按照什么顺序被扣除?

在 Ubigi 网站上购买预载数据计划的 Ubigi eSIM 配置文件后,我该怎么做?

我即将旅行。旅行前如何管理我设备上的 eSIM 配置文件?

我在网站上用美元购买了预载数据计划的 eSIM 配置文件,但我的 Ubigi 账户中的货币现在不一样了,为什么?

为什么我不能在网站上购买月租计划来获取我的 Ubigi eSIM 配置文件?

我可以同时购买多少个 Ubigi eSIM 卡?

哪些预装数据计划可用于从网站获取我的 Ubigi eSIM 配置文件?

我买了一个 Ubigi eSIM 配置文件,但我的手机丢了。我该如何处理 eSIM 卡?

我的 Ubigi 账户有多个数据计划。当我更换国家时,如何从一个计划切换到另一个计划?

旅行归来后,我该如何处理我的 Ubigi eSIM 卡?

太棒了 Trustpilot stars Trustpilot
Trustpilot stars
基于 Trustpilot 30434条评论
5 stars 已验证
已验证评论
该用户已被识别为买家
It was easy to use and see how much…
It was easy to use and see how much data I had left on my plan.
customer, 17 Jan 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Very easy to set up
Very easy to set up. It activated automatically when I arrived at the Narita airport.
Maely, 17 Jan 2026
4 stars 已验证
已验证评论
该用户已被识别为买家
Performance in Japan is excellent
Performance in Japan is excellent. But has difficulty in setting up when transfer in China - finally need to connect to airport wifi.
Anthony Lam, 17 Jan 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Best Value for Vietnam
Brilliant coverage six days in Saigon (including Cu Chi Tunnels and Mekong Delta)
Vik N., 17 Jan 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Definitely buy Ubigi eSIM
Used Ubigi eSIM for travelling all over Japan. Was previously installed prior to arriving in Japan and on arrival the sim worked perfectly straight away and all throughout our trip. Would highly recommend!
Brooke P, 17 Jan 2026
4 stars 已验证
已验证评论
该用户已被识别为买家
Connection everywhere
Connection everywhere Easy to install
customer, 17 Jan 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Great service in Tokyo
Great service! I justo arrived in Tokyo city and done, it's worked till the last day. Perfect cover and net without fails.
Bruno Fernandes, 17 Jan 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Excellent service for the price
Excellent service for the price, I always had data when I needed it, and the coverage is very good inside or outside.
Yann Duminil, 17 Jan 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Was simple to purchase and install
Was simple to purchase and install. Has worked great throughout our trip around Japan.
Connected, 17 Jan 2026
4 stars 已验证
已验证评论
该用户已被识别为买家
It was convenient and easy to set up
It was convenient and easy to set up
customer, 17 Jan 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
It’s very convenient
It’s very convenient
customer BORJI Wei, 17 Jan 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Helpful
Quick response and very helpful at my request!
customer, 17 Jan 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Really good and convenient
Really good and convenient
Ronnel, 17 Jan 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Great service
Great service, totally self-service and with clear information. Great speed good connection
customer, 17 Jan 2026
4 stars 已验证
已验证评论
该用户已被识别为买家
Easy payment and installation
Easy payment and installation. But there are some spots near the mountains where it is hard to get a strong signal. I still like the plan since its much cheaper than other options and works well in most of the city!
Rh, 17 Jan 2026

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