I had an issue that my Ubigi e-sim that was not installed (my fault for not checking)
Once I contacted Ubigi support they were within minutes responding and with more details from me they gave me all the info I needed to correct my problem.
Took less than 20 minutes to get up and running.
This is my second time using Ubigi and I can say that their customer service and e-sim work really well for my needs.
Without hesitation I would recommend Ubigi to anyone who travels.
Peter, 08 Oct 2026
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Thumbs up for Ubigi
No issues with the service or coverage throughout Japan. Easy setup and good price for the data received.
customer, 08 Oct 2026
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Had no problem getting into the network…
Had no problem getting into the network as soon as we landed in Japan, the internet connection is very good and works even in subway.
customer, 08 Oct 2026
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Seamless
Seamless. Once I got on hotel wifi, it was a breeze to activate. Great service and app. Used in Paris.
Carolyn, 08 Oct 2026
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High quality connectivity!
High quality connectivity!
customer, 08 Oct 2026
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Very simple to use
Very simple to use, very reliable ... but important to connect before you land otherwise it takes an extra step
customer, 08 Oct 2026
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Great option for Japan
Used for a Japan trip, very simple app, never had any issues.
BL, 08 Oct 2026
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It was easy to download eSIM before my trip
It was easy to download eSIM before I left home and opened easily when I landed in France. I have been all over the country without any issues. Very happy with the service and the price
Maria, 08 Oct 2026
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Easier, cheaper than others
I always used to use Aíralo when I travel. But I’ve had problems with installation. Ubigi was not only much easier, but it was way cheaper. I’m switching to Ubigi for good!
Global Professor, 08 Oct 2026
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Hat super funktioniert!
Hat super funktioniert!
customer, 08 Oct 2026
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Good but only single device allowed.
I can’t buy a separate plan for my wife’s device or my iPad as they need separate emails (too hard for my wife) Otherwise pretty good.
Shane Collister, 08 Oct 2026
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Brilliant roaming experience
The process was extermely easy, coverage was great, and the visibility over data usage was excellent from the app.
Kurt Yon, 08 Oct 2026
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Easy to use and data roaming worked…
Easy to use and data roaming worked great
customer, 08 Oct 2026
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Fast and reliable connection wherever I…
Fast and reliable connection wherever I am: on a certain location or in the road
Denise Wieser, 08 Oct 2026
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Excellent for our cruise in Europe
Excellent for our cruise in Europe. Got the europe plan. SOOO useful and stress free.