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FAQs

查找有关 Ubigi 服务和 eSIM 的答案。

关于

什么是 eSIM 卡？

什么是手机上的 EID？

我的 iPhone/iPad 是否已被运营商解锁或锁定？

什么是 eSIM 卡？

eSIM 有哪些主要优势？

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关于

Ubigi eSIM 数据计划可以拨打电话吗？

如何获取和使用 Ubigi？

我的 Ubigi eSIM手机号码是什么？

如何在 iPhone 上打开或关闭 eSIM 配置文件？

如何在 Android 上使用激活码手动安装 eSIM 配置文件？

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管理 Ubigi 服务

我即将旅行。如何管理我设备上的 Ubigi eSIM 卡？

如何知道我的 Ubigi eSIM 配置文件是否已在 iPhone/iPad 上激活？

如何在安卓设备上获取并安装Ubigi eSIM个人档案？

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入门

为什么我的促销代码无效？

我是否需要为每个国家安装一个 eSIM 配置文件？

如何准备使用 Ubigi 旅行？

如何购买 Ubigi eSIM 卡？

我如何知道预装数据计划的 eSIM 卡付款已通过验证？

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请填写以下表格与我们联系。

    提交此表格即表示我同意Transatel根据其数据隐私政策处理我的个人数据。我可以随时通过发送电子邮件至dpo@transatel.com撤销我的同意。


    *必填字段

    太棒了 Trustpilot stars Trustpilot
    Trustpilot stars
    基于 Trustpilot 上40955条评论
    5 stars 已验证
    已验证评论
    该用户已被识别为买家
    It was very easy to use the service.
    It was very easy to use the service.
    Bronca, 08 Jul 2026
    5 stars 已验证
    已验证评论
    该用户已被识别为买家
    Excellent
    Excellent! I’m connected all the time.
    Pablo, 08 Jul 2026
    5 stars 已验证
    已验证评论
    该用户已被识别为买家
    Works smoothly
    Works smoothly, good download speed
    CPFS Dublin, 08 Jul 2026
    5 stars 已验证
    已验证评论
    该用户已被识别为买家
    Reliable connection .
    Reliable connection . Few dropouts when traveling on the shin train as expected. 5 bars 5g at all times while in metro areas. 5g and mostly 5 bars in the rural areas. Excellent value for unlimited 15 days trip.
    customer, 08 Jul 2026
    5 stars 已验证
    已验证评论
    该用户已被识别为买家
    Great signal
    Great signal
    customer, 08 Jul 2026
    5 stars 已验证
    已验证评论
    该用户已被识别为买家
    Worked perfectly
    Worked perfectly
    Gary Powell, 08 Jul 2026
    5 stars 已验证
    已验证评论
    该用户已被识别为买家
    Easy connection and working everywhere in Nagoya!
    Easy connection and working everywhere!
    Turkiye, 08 Jul 2026
    5 stars 已验证
    已验证评论
    该用户已被识别为买家
    Unigi Super
    All settings are automatic. Data usage is quite good. Although there are occasional connection issues, I’ll be using Ubigi for all my eSIM needs from now on.
    Tuncer Altıkulaç/ Türkiye, 08 Jul 2026
    5 stars 已验证
    已验证评论
    该用户已被识别为买家
    Excellent eSIM for travelling in Japan
    After spending quite a bit of time comparing different eSIM providers and reading reviews on various platforms, I decided to try Ubigi for our trip to Japan—and it turned out to be a great choice. My daughter and I purchased different plans (25GB for me and Unlimited for her), and we were both very satisfied with the service. The only minor issues we noticed were a few brief signal drops while the Shinkansen passed through tunnels, and no signal in some parts of the Tokyo subway. Aside from that, the connection was consistently fast and reliable everywhere we traveled in Japan. The installation and activation process was simple and straightforward. As soon as we arrived in Tokyo, the eSIM connected automatically and was ready to use. Overall, Ubigi provided excellent coverage and performance throughout our trip. Based on our experience, I would definitely recommend it to anyone traveling to Japan.
    Rong, 08 Jul 2026
    5 stars 已验证
    已验证评论
    该用户已被识别为买家
    Easy to use
    Easy to use. Smooth connection and quick to add more menu. Highly recommended.
    customer, 08 Jul 2026
    5 stars 已验证
    已验证评论
    该用户已被识别为买家
    First time traveling internationally…
    First time traveling internationally and was worried about being able to stay in contact with home. Cell carrier did not offer a reasonable travel package like some of the other carriers. I did some searching and was inundated with eSIM options, but something just stood out with Ubigi for me. The set up was simple and the eSIM worked as described. As soon as I enabled the eSIM and was in the target area, it just worked. No issues during my stay and the price was reasonable. I would definitely use again.
    J. Senior, 08 Jul 2026
    5 stars 已验证
    已验证评论
    该用户已被识别为买家
    Easy and consistent
    Easy, consistent and reasonably priced.
    ADalyan, 08 Jul 2026
    5 stars 已验证
    已验证评论
    该用户已被识别为买家
    Used it many times
    Used it many times. Highly recommend! Speed is very fast and everything always went really smooth
    customer, 08 Jul 2026
    4 stars 已验证
    已验证评论
    该用户已被识别为买家
    Network speed is under my expectation
    Network speed is under my expectation. But not bad.
    customer, 08 Jul 2026
    5 stars 已验证
    已验证评论
    该用户已被识别为买家
    Promises what it offers
    Promises what it offers
    customer, 08 Jul 2026
    谢谢

    您的信息已发送。
    我们会尽快与您联系。

    谢谢

    我们已考虑到您订阅了新闻通讯。

    如何检查 eSIM 兼容性

    智能手机 / 平板电脑

    输入 *#06#
    → 如果显示 EID 号码，设备支持 eSIM。

    Windows 10 / 11:

    按 Windows+I.
    进入“网络和 Internet”
    → 如果看到 蜂窝网络，说明电脑支持 eSIM。

    如何检查运营商解锁状态

    iPhone / iPad:

    进入 设置 > 通用 > 关于本机
    向下滚动到 运营商锁定
    → 如果显示“无 SIM 限制”，设备已解锁。

    Android:

    进入 设置 > 网络和互联网 > 移动网络
    关闭 自动选择网络
    → 如果出现多个网络，设备已解锁。

    您的购物车中已有一张 eSIM。

    每个订单只能包含一个 eSIM 数据计划。

    如果您选择添加一个新的，当前的计划将被移除。您想怎么做？