Easy service with good data quality. Buying and activating the esim was very easy. Although I had a small issue with activating my esim (because of a missing setting). Support was there to help! Would recommend.
Wouter, 27 Dec 2025
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Not a single complain
Not a single complain. Easy to use, reliable, affordable prices and zero issues
Jens Verheyden, 27 Dec 2025
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Excellent service no problem just…
Excellent service no problem just worked as soon as I landed 🛬 and turned on my fone
Bryan N Sargent, 27 Dec 2025
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Very good option for Japan
Everything worked perfectly as soon as I landed in Japan.
Carla Cuello, 27 Dec 2025
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I keep Ubigi for the future.
Fast. Reliable.Affordable. Bars stay high.
DRKiD, 27 Dec 2025
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Easy to use
Easy to use. Did not have problem.
Marilou R, 27 Dec 2025
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always works
always works, where competitors have problems
mHrini, 26 Dec 2025
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easy to use and connects well
easy to use and connects well
customer, 26 Dec 2025
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Overall convenience to subscribed
Overall convenience to subscribed, price is reasonable
customer, 26 Dec 2025
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Very reliable and the internet is so…
Very reliable and the internet is so fast !! Traveled to Japan and even in the subway there was internet signal..Will use it again for my future travels and the price is so reasonable
June Santos, 26 Dec 2025
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Mostly great experience overall
Used Ubigi multiple times now across multiple trips in Japan. It's super easy to use and has good connection for the most part. I had no troubles adding the e-sim and activating it on my phone. It's my go-to service for now.
I docked 1 star because when I used it in August during a fireworks show, neither my wife nor I could get signal. This made it really difficult to regroup with our friends on site. Our Japanese friends were online just fine, so maybe Ubigi clients got de-prioritized by their carrier partner in Japan.
Aki, 26 Dec 2025
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easy to recharge!
Easy to recharge.
customer, 26 Dec 2025
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Highly recommend the fixed-data plan for Japan
I bought the fixed-data plan for Japan and it worked smoothly from activation to daily use. Apart from one or two brief moments where the connection dropped, everything was reliable. Having 5G available on top of an already competitive price was great value. The app made it easy to manage the plan as well. I’d definitely use Ubigi again on my next trip.
Daniel, 25 Dec 2025
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Made it incredibly easy to use on my…
Made it incredibly easy to use on my phone from the states to Japan. No issues with service. Easy to set up and deactivate from my phone when done using it. Will use it again for future international trips!!!!
Cooper, 25 Dec 2025
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It was easy to switch on
It was easy to switch on. Everything was seamless with no hiccups. Worked perfectly at all times. No complaints at all. That you so much for being such a great and trustworthy company. Hats off!