I recently used Ubigi for a 7-day trip with a 10GB plan. In terms of quality, speed, and reliability, I was very impressed. Even though I used Google Maps and AI tools all day long, I only consumed about 1GB of data. The connection stayed strong throughout.
However, the setup process was extremely frustrating. The internet did not work automatically at all. Being in a foreign country where English isn't spoken, it was incredibly stressful to be left without a connection. I only managed to get it working because I turned to an AI assistant, which gave me the specific manual settings (APN) that were nowhere to be found in the official instructions.
While I am happy with the service itself, Ubigi urgently needs to provide clear, step-by-step guides for manual configuration. If you aren't tech-savvy or don't have access to help, you might be left stranded. Great product, but the customer onboarding needs serious work.
Petya, 12 Mar 2026
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It was easy to set up
It was easy to set up, and working immediately when I arrived in Tokyo.
Fair price also.
The only downside I had was some significant dropouts in Kyoto, Japan while I was trying to navigate with maps. That's the only negative thing with using this esim.
Mat, 12 Mar 2026
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Internet coverage in Georgia
While network was available internet service was out from time to time, not critical, but still anoying
Roman, 12 Mar 2026
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ESIM card is very good for travellers &…
ESIM card is very good for travellers & speed very good . Thank you Ubigi .
customer, 12 Mar 2026
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Simple system
Simple system, easy to use, value for money.
Mrs Lynn Cresswell, 12 Mar 2026
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Easy to install
Easy to install, no fiddling with installing new SIM card and super handy when travelling, would definitely recommend.
Mr Thomas Race, 12 Mar 2026
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It was very easy and convenient to use…
It was very easy and convenient to use the Ubigi eSIM app.
customMani Dhoj Joshi, 12 Mar 2026
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Good connection everywhere
Good connection everywhere, also in the subway.
customer, 12 Mar 2026
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Reliable and fast
Reliable and fast. Easy to buy and top off.
John, 12 Mar 2026
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Easy to purchase an install
Easy to purchase an install. Fast and Reliable.
customer, 12 Mar 2026
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I use this when I visited a friend in…
I use this when I visited a friend in Russia and I was worried I wouldn't have access to any of the internet services but it's been amazing. The speed and convenience was just fantastic. I would definitely recommend this to anyone who is visiting the country
Simon , 12 Mar 2026
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Ubigi app is accurate
Ubigi app is accurate. The rates are good for Japan. I sometimes buy plans on special, months in advance and they automatically start when I touch down in service area
jim Mc, 12 Mar 2026
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Automatic activation when arriving in…
Automatic activation when arriving in Haneda, perfect coverage (Tokyo, Okinawa, Kyoto, Kamakura, Fuji)
Laurent, 12 Mar 2026
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The connection is so smoothly
The connection is so smoothly
customer, 12 Mar 2026
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Used this for two weeks in Japan…
Used this for two weeks in Japan without a single issue!! Was a fraction of the cost of what my cell phone company would have charged me.
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