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常见问题 – 移动设备

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Ubigi eSIM

关于 Ubigi eSIM 服务的问题

一般问题

有关 eSIM 和数据计划的问题

太棒了 Trustpilot stars Trustpilot
Trustpilot stars
基于 Trustpilot 上49484条评论
4 stars 已验证
已验证评论
该用户已被识别为买家
Very good Internet in Südkorea and…
Very good Internet in Südkorea and Japan.
customer, 24 Oct 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Was a simple to use
Was easy to connect and had all access needed. Will definitely use again.
Augi, 24 Oct 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Easy to use and to see how much data…
Easy to use and to see how much data remain.
SHcustomer, 24 Oct 2026
4 stars 已验证
已验证评论
该用户已被识别为买家
This apps is very dependable and…
This apps is very dependable and trustworthy,.You can used to any communication apps . Thanks
customer, 24 Oct 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Idiot-proof service and support!
Buying the data plans was super easy. Everything is laid out in a way that is logical and fairly easy to use. Which is really important, but what is even more important is how Ubigi handled the situation(s) when something went 'wrong'. Because, despite an easy process to buy the data plans, some users (me!!) manage to make a mistake anyway. I meant to buy a travel plan for each of the two devices I had but accidentally bought two travel plans for one device and none for the other. I contacted Support who responded to my query within a few minutes, explained what I should have done, and facilitated a refund for one of the travel plans. And then, just when you think surely someone cannot make yet another mistake, you have that one user (me, again!!) who panicked when she couldn't top up one of her plans. I contacted Support via the website and got an immediate response explaining how to do the top-up. Problem solved, panic averted! (It was only after I complimented the very helpful support person on their speedy and efficient service did I realise it was an AI bot. Oh well, I hope the bot appreciated my praise.)
Tertia, 24 Oct 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
The service was really good
The service was really good
customer, 24 Oct 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Simple to use and very reliable
Simple to use and very reliable
dave, 24 Oct 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
It just works
It just works! And the pricing is good!
Jeannie Berg, 24 Oct 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Good connection across US
Good connection across US
Anomiem, 24 Oct 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Very good services
Very good services
customer, 24 Oct 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Convenience and it just worked.
Convenience and it just worked.
customer, 24 Oct 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Easy to set-up and use.
Easy to set-up and use.
Kristoffer, 24 Oct 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Easy and reliable
It is easy and reliable.
From USA used in Japan, 24 Oct 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Because it works
Because it works, where others fail! Japan!
Chrizz, 24 Oct 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Easy to use
Easy to use, connected really quickly and was simple and quick to top up.
Happy, 24 Oct 2026
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