Very cooperative. I have paid by mistake double price and Ubigi replied on my email just minutes after I sent it. Also they refund money to me in 2 days. wifi connection was strong. Very satisfied.
Tamara T, 01 Aug 2026
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Easy to install
Easy to install, works as soon as I landed abroad. Support is quick; I had to contact them because my travel plans changed last minute. They refunded the plan I bought quickly, allowing me to get the new plan I needed
customer, 01 Aug 2026
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Good but not great
As well. Not the most seamless set up. My daughter had difficulty with her connection once we got to Japan from the US not as as it should be.
customer, 01 Aug 2026
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Easy to use for my Japan trip
Easy to use for my Japan trip
Kristine v, 01 Aug 2026
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Didn’t work toooo well in Galápagos
Didn’t work toooo well in Galápagos
customer, 01 Aug 2026
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works line a charm
works line a charm
no hassle, always on and fast also!
Dov B, 01 Aug 2026
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Very good plan!
Very good plan!
US customer, 01 Aug 2026
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Easy and convenient
Easy and convenient. Good service and price!
Mary Bishop, 01 Aug 2026
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Easy to use and great connectivity even…
Easy to use and great connectivity even in remote areas of Japan.
RPM, 01 Aug 2026
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Such a helpful service for our Japan trip!
Using Ubigi on our recent trip to Japan was SO helpful! The app was easy to download, the instructions for activation were very well-written, and the WiFi worked great on our trip. We traveled around Tokyo, Kyoto, and several stops in-between, and never had any coverage issues.
Nicole, 01 Aug 2026
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Everything was perfectly functioning
Everything was perfectly functioning
Simona , 01 Aug 2026
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I bought an unlimited one for 30 days
I bought an unlimited one for 30 days. It worked well, but when i hit 60gb, it throttled. It still works o.k, but not fast.
customer, 01 Aug 2026
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The ability to communicate
The ability to communicate
customer, 01 Aug 2026
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Good value
Good value, easy to use
customer, 31 Jul 2026
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Great eSIM option with great customer service
Once the Ubigi app is installed on the phone, it sets up an eSIM that gets re-used when/wherever you buy a new roaming package from them. No need to scan a QR code or go through other steps of installing an eSIM at each new destination.
When we accidentally bought an extra package from Ubigi, it was easy to contact them and get a refund.
如何检查 eSIM 兼容性
如何检查运营商解锁状态