Skip to content
← 返回问题
我如何知道预装数据计划的 eSIM 卡付款已通过验证?

一旦您在我们的网站上完成购买带有预载数据计划的 eSIM 配置文件,您将收到 :
– 电子邮件付款收据
– 一封 Ubigi 确认电子邮件,其中包含安装 eSIM 配置文件的二维码,以及一个“注册“按钮,用于创建新的 Ubigi 帐户并将 eSIM 链接至该帐户。

注意:如果您的收件箱没有收到这些邮件,请确保
– 检查您的垃圾邮件文件夹
– 检查您在在线订购过程中输入的电子邮件地址是否正确
确保您使用的网络连接允许下载电子邮件(如 Wi-Fi 连接)

如果您需要进一步帮助,请随时联系我们的客户支持部门。

在寻找特定的东西吗?

其他常见问题:

为什么我的促销代码无效?

我是否需要为每个国家安装一个 eSIM 配置文件?

如何准备使用 Ubigi 旅行?

如何购买 Ubigi eSIM 卡?

安装我的 Ubigi eSIM 配置文件需要连接 Wi-Fi 或蜂窝网络吗?

如果我没有扫描收到的二维码,我的 Ubigi 预载数据计划的有效期有多长?

收到带有二维码的电子邮件后,如何在我的设备上安装 Ubigi eSIM 配置文件?

我订购的 Ubigi eSIM 配置文件中包含的数据计划的有效期从何时开始?

我购买了 Ubigi eSIM 配置文件,但没有收到带有二维码的电子邮件。我该怎么办?

我买了一个 Ubigi eSIM 配置文件,但我的手机被 simlock 了,无法安装 eSIM 配置文件。我该怎么办?

我可以使用推荐优惠代码在 Ubigi 网站上购买 eSIM 卡吗?

从网站购买 Ubigi eSIM 卡时,有哪些付款方式?

购买带预载数据计划的 Ubigi eSIM 卡时,可以使用哪些货币?

如何获得 Ubigi eSIM 配置文件订单的发票?

我可以使用促销代码在网站上购买 Ubigi eSIM 个人档案吗?

我的 Ubigi 账户同时有多个数据计划。它们将按照什么顺序被扣除?

在 Ubigi 网站上购买预载数据计划的 Ubigi eSIM 配置文件后,我该怎么做?

我即将旅行。旅行前如何管理我设备上的 eSIM 配置文件?

我在网站上用美元购买了预载数据计划的 eSIM 配置文件,但我的 Ubigi 账户中的货币现在不一样了,为什么?

为什么我不能在网站上购买月租计划来获取我的 Ubigi eSIM 配置文件?

我可以同时购买多少个 Ubigi eSIM 卡?

哪些预装数据计划可用于从网站获取我的 Ubigi eSIM 配置文件?

我买了一个 Ubigi eSIM 配置文件,但我的手机丢了。我该如何处理 eSIM 卡?

我的 Ubigi 账户有多个数据计划。当我更换国家时,如何从一个计划切换到另一个计划?

旅行归来后,我该如何处理我的 Ubigi eSIM 卡?

太棒了 Trustpilot stars Trustpilot
Trustpilot stars
基于 Trustpilot 40937条评论
5 stars 已验证
已验证评论
该用户已被识别为买家
great ..easy
great ..easy
sonal, 08 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Incredibly easy to use and faultless
Incredibly easy to use and faultless. Used for my trips in Japan and the UK.
PMV, 08 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Great mobile date to have while in Japan
Great mobile date to have while in Japan
customer, 08 Jul 2026
4 stars 已验证
已验证评论
该用户已被识别为买家
Works well as expected everywhere in Japan
The eSIM works well everywhere in Japan. No connection lost
Jean, 08 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
It just worked!
It just worked!
Michael, 08 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Good value for money
Good value for money. Great coverage through most areas.
customer, 08 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Great coverage and easy to use service.
Great coverage and easy to use service.
Amir Amiri, 08 Jul 2026
4 stars 已验证
已验证评论
该用户已被识别为买家
Problems Reading QR Code on E-mail
I purchased this eSIM to test out my new Netgear Nighthawk M7 hotspot. The purchasing experience went well and was straight forward. When I scanned to QR code on your e-mail, I kept on getting an error message on the Netgear App that read: "eSIM setup failed. Something went wrong while setting up the eSIM on your hotspot Error Code: 1." I then proceeded to create my Ubigi account. Once in the account, there was confirmation of my purchase with a QR code. When I scanned this other QR code, it processed successfully. The rest of the process went smoothly and I experienced no problems with the service. Based on what happened, it seems to me this Error Code 1 was a generic provisioning failure rather than a problem with the hotspot itself. In other words, the hotspot was able to read the QR code and contact the provisioning server, but the server could not complete the download of the eSIM profile for whatever reason. Other than this I liked your product and will use it again. I plan on using Ubigi as I travel to Italy later this year.
A. De Mello, 08 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Worked great for my trip to Korea
Worked great for my trip to Korea. Pricing was very reasonable and the connection was great
customer, 08 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Great
Great! barely ever lost service. 5 gigs of data lasted my whole 2 wee trip. Occasionally I had slow connection though.
customer, 08 Jul 2026
4 stars 已验证
已验证评论
该用户已被识别为买家
There are some area that the wifi…
There are some area that the wifi signal is very weak.
customer, 07 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Easy to use
Easy to use, easy to install, app is helpful to manage. Great experience!
Michael Stout, 07 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
New User Traveling in Chile
As a new user, this has been amazing in Chile!
customer, 07 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Cheap prices and good service
Cheap prices and good service. Very useful
Neno De Jesus, 07 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
I used Ubigi in Morocco with Maroc…
I used Ubigi in Morocco with Maroc Telecom and Orange and everything was perfect everywhere. I suggest it.
LOMBARDO EUGENIO, 07 Jul 2026

您的信息已发送。
我们会尽快与您联系。

我们已考虑到您订阅了新闻通讯。