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我买了一个 Ubigi eSIM 配置文件,但我的手机丢了。我该如何处理 eSIM 卡?

您收到的用于安装 Ubigi eSIM 卡的二维码必须在购买后 6 个月内激活。这意味着,如果您在扫描二维码前丢失了手机,您仍然可以在之后使用新的/其他 eSIM 兼容设备完成安装。

如需任何其他帮助,请随时联系我们的客户支持

在寻找特定的东西吗?

其他常见问题:

为什么我的促销代码无效?

我是否需要为每个国家安装一个 eSIM 配置文件?

如何准备使用 Ubigi 旅行?

如何购买 Ubigi eSIM 卡?

我如何知道预装数据计划的 eSIM 卡付款已通过验证?

安装我的 Ubigi eSIM 配置文件需要连接 Wi-Fi 或蜂窝网络吗?

如果我没有扫描收到的二维码,我的 Ubigi 预载数据计划的有效期有多长?

收到带有二维码的电子邮件后,如何在我的设备上安装 Ubigi eSIM 配置文件?

我订购的 Ubigi eSIM 配置文件中包含的数据计划的有效期从何时开始?

我购买了 Ubigi eSIM 配置文件,但没有收到带有二维码的电子邮件。我该怎么办?

我买了一个 Ubigi eSIM 配置文件,但我的手机被 simlock 了,无法安装 eSIM 配置文件。我该怎么办?

我可以使用推荐优惠代码在 Ubigi 网站上购买 eSIM 卡吗?

从网站购买 Ubigi eSIM 卡时,有哪些付款方式?

购买带预载数据计划的 Ubigi eSIM 卡时,可以使用哪些货币?

如何获得 Ubigi eSIM 配置文件订单的发票?

我可以使用促销代码在网站上购买 Ubigi eSIM 个人档案吗?

我的 Ubigi 账户同时有多个数据计划。它们将按照什么顺序被扣除?

在 Ubigi 网站上购买预载数据计划的 Ubigi eSIM 配置文件后,我该怎么做?

我即将旅行。旅行前如何管理我设备上的 eSIM 配置文件?

我在网站上用美元购买了预载数据计划的 eSIM 配置文件,但我的 Ubigi 账户中的货币现在不一样了,为什么?

为什么我不能在网站上购买月租计划来获取我的 Ubigi eSIM 配置文件?

我可以同时购买多少个 Ubigi eSIM 卡?

哪些预装数据计划可用于从网站获取我的 Ubigi eSIM 配置文件?

我的 Ubigi 账户有多个数据计划。当我更换国家时,如何从一个计划切换到另一个计划?

旅行归来后,我该如何处理我的 Ubigi eSIM 卡?

太棒了 Trustpilot stars Trustpilot
Trustpilot stars
基于 Trustpilot 41761条评论
5 stars 已验证
已验证评论
该用户已被识别为买家
Worked as promised
Easy to install, easy to use, reasonable price
Peter, 20 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Service in Italy was as fast as if I…
Service in Italy was as fast as if I was back home in the states!
customer, 20 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Easy set up!
Easy set up!
customer, 20 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Superior connectivity
The service was easy to connect to & was faultless.
customer, 20 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Network availability everywhere
Network availability everywhere
customer, 20 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Flawless coverage in Japan - even in the mountains!
I bought a Ubigi eSIM for a 2-week trip to Japan and was a bit worried that I wouldn't get a signal when travelling through the remote Tateyama area. Surprisingly, it worked the entire time perfectly! Setup was smooth and the connection was completely reliable. All good—highly recommend for travelling in Japan! Enjoy the rest of your memories from the trip! Let me know if you need any recommendations for your next destination or help sorting out photos from your mountain trek.
Wendy, 20 Jul 2026
4 stars 已验证
已验证评论
该用户已被识别为买家
Easy to start the connection
Easy to start the connection. Good value for the price.
Dal Mi, 20 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
User friendly.
User friendly.
Thomas Olson, 20 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Purchased on my son's advice
Purchased an e-sim on my son's advice, worked perfectly throughout my foreign holiday. Much cheaper than going through my mobile network provider.
Stuart Webb, 20 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Fantastic / absolutely no problem to…
Fantastic / absolutely no problem to use. I am not tech savvy so this is a god send and so easy to set up and use
Wendy Church, 20 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Worked perfectly
Worked perfectly
customer, 20 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
no problems accured
no problems accured. user experience was great, everything straight forward
customer, 20 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Easy
Easy, no headache, perfect solution for traveling, I literally did nothing but install the app and created a plan. Amazing !
Verga Iulian, 20 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Fully reliable
Fully reliable. Connection everywhere. I had no issues
Stefano, 20 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Good connectivity and speed
Good connectivity and speed
Customer, 20 Jul 2026

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