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I am about to travel. How should I manage my eSIM profile before departure?

We recommend purchasing your Ubigi data plan the day before or a few hours prior to your departure to ensure you have internet access as soon as you arrive at your destination.

Note: If you purchased a preloaded eSIM ubigi.com, we advise you to install it the day before or a few hours before departure, while you still have an active internet connection (e.g., Wi-Fi or your local SIM card’s data connection).

If you are traveling by plane
Just before activating airplane mode on your device, please follow these steps:
– Install your Ubigi eSIM.
– Turn off data roaming on your primary line.
– Activate airplane mode.
When you arrive at your destination, disable airplane mode and make sure your Ubigi line is selected for cellular data.

If you are crossing a land border
Before entering your destination country, follow the same steps described above to ensure quick and easy access to your Ubigi connectivity.

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Other frequently asked questions:

How do I install my Ubigi eSIM profile on iPhone with the QR code diplayed on my screen?

Why is my promo code invalid?

Do I need to install one eSIM profile per country?

How to prepare my travel with Ubigi?

How to purchase a Ubigi eSIM profile?

How do I know that the payment of my eSIM profile with a preloaded data plan has been validated?

Do I get a confirmation email for my Ubigi eSIM profile order?

I scanned the QR code with my device but I got an error message. What should I do?

Do I need to be connected to a Wi-Fi or cellular connection to install my Ubigi eSIM profile?

How long is my Ubigi preloaded data plan valid if I do not scan the QR code I received ?

How to install my Ubigi eSIM profile on my device once I received the email with the QR code?

When will the validity period of the data plan included in my Ubigi eSIM profile order begin?

I bought a Ubigi eSIM profile but I did not receive the email with the QR code. What should I do?

I bought a Ubigi eSIM profile but my phone is simlocked and I can't install the eSIM profile. What should I do?

Can I use a referral promo code to purchase an eSIM profile on Ubigi website ?

Which payment methods are available when purchasing a Ubigi eSIM profile from the website ?

Which currencies are available when purchasing a Ubigi eSIM profile with a preloaded data plan ?

How to get an invoice for my Ubigi eSIM profile order?

Can I use a promo code to purchase a Ubigi eSIM profile on the website ?

I have multiple data plans at the same time on my Ubigi account. In what order will they be deducted?

What should I do after I buy a Ubigi eSIM profile with a preloaded data plan on Ubigi website?

I bought my eSIM profile with a preloaded data plan in US-dollars ($) from the website, but the currency is now different in my Ubigi account, why?

Why can't I buy a Monthly plan to get my Ubigi eSIM profile from the website ?

How many Ubigi eSIM profiles can I buy at the same time?

Which preloaded data plans are available to get my Ubigi eSIM profile from the website?

I bought a Ubigi eSIM profile but I lost my phone. What should I do with the eSIM profile?

I have multiple data plans on my Ubigi account. How do I switch from one plan to another when I change countries?

What should I do with my Ubigi eSIM profile when I return from my trip?

Great Trustpilot stars Trustpilot
Trustpilot stars
Based on 42497 reviews on Trustpilot
5 stars Verified
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We are in Japan and it works well
We are in Japan and it works well
Gerardo Aprovitolo, 31 Jul 2026
5 stars Verified
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This user has been identified as a buyer
Consistently good connection wherever I…
Consistently good connection wherever I went.
customer, 31 Jul 2026
5 stars Verified
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First time using this E-Sim
First time using this E-Sim, so far for my trip in Canada is working excellent
Daniel, 31 Jul 2026
5 stars Verified
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This user has been identified as a buyer
Cheap esims
Cheap esims
Jeff p, 31 Jul 2026
5 stars Verified
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Service is perfect!
Service is perfect!
Alicia Calero Carranza, 31 Jul 2026
5 stars Verified
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Very useful when I am out of US
Very useful when I am out of US
customer, 31 Jul 2026
5 stars Verified
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Just works !
Just works !
customer, 31 Jul 2026
5 stars Verified
Verified review
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Using Ubigi is always seamless
Using Ubigi is always seamless. We have used Ubigi for several overseas trips and the service reliably kicks in on arrival. We have recommended Big it several friends.
Jocelyn Jones, 31 Jul 2026
5 stars Verified
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Ubigi eSIM was easy to purchase and…
Ubigi eSIM was easy to purchase and download to Apple iphone.
Carm G, 31 Jul 2026
4 stars Verified
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Works in the city but not county areas…
Works in the city but not county areas where I am now don’t work but I have Wifi connection
Wayne Hannan, 31 Jul 2026
5 stars Verified
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I haven’t received any drop out so far…
I haven’t received any drop out so far into my trip in Japan. I have always consistently received information I need from google map and internet.
Australia user, 31 Jul 2026
5 stars Verified
Verified review
This user has been identified as a buyer
The eSIM was easy to set up and very…
The eSIM was easy to set up and very cost efficient.
Mista Spyda, 31 Jul 2026
5 stars Verified
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This user has been identified as a buyer
Very easy to connect easy to use
Very easy to connect easy to use
Miss Campbell, 30 Jul 2026
5 stars Verified
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This user has been identified as a buyer
Excellent
Excellent! No complaints! Thank you for the exceptional service😊😊😊🙏🙏🙏
LFB, 30 Jul 2026
5 stars Verified
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I love it so much thank you…
I love it so much thank you UBIGi..reliable network!
Muriel Nicholl, 30 Jul 2026

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