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I am about to travel. How should I manage my eSIM profile before departure?

We recommend purchasing your Ubigi data plan the day before or a few hours prior to your departure to ensure you have internet access as soon as you arrive at your destination.

Note: If you purchased a preloaded eSIM ubigi.com, we advise you to install it the day before or a few hours before departure, while you still have an active internet connection (e.g., Wi-Fi or your local SIM card’s data connection).

If you are traveling by plane
Just before activating airplane mode on your device, please follow these steps:
– Install your Ubigi eSIM.
– Turn off data roaming on your primary line.
– Activate airplane mode.
When you arrive at your destination, disable airplane mode and make sure your Ubigi line is selected for cellular data.

If you are crossing a land border
Before entering your destination country, follow the same steps described above to ensure quick and easy access to your Ubigi connectivity.

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Other frequently asked questions:

How do I install my Ubigi eSIM profile on iPhone with the QR code diplayed on my screen?

Why is my promo code invalid?

Do I need to install one eSIM profile per country?

How to prepare my travel with Ubigi?

How to purchase a Ubigi eSIM profile?

How do I know that the payment of my eSIM profile with a preloaded data plan has been validated?

Do I get a confirmation email for my Ubigi eSIM profile order?

I scanned the QR code with my device but I got an error message. What should I do?

Do I need to be connected to a Wi-Fi or cellular connection to install my Ubigi eSIM profile?

How long is my Ubigi preloaded data plan valid if I do not scan the QR code I received ?

How to install my Ubigi eSIM profile on my device once I received the email with the QR code?

When will the validity period of the data plan included in my Ubigi eSIM profile order begin?

I bought a Ubigi eSIM profile but I did not receive the email with the QR code. What should I do?

I bought a Ubigi eSIM profile but my phone is simlocked and I can't install the eSIM profile. What should I do?

Can I use a referral promo code to purchase an eSIM profile on Ubigi website ?

Which payment methods are available when purchasing a Ubigi eSIM profile from the website ?

Which currencies are available when purchasing a Ubigi eSIM profile with a preloaded data plan ?

How to get an invoice for my Ubigi eSIM profile order?

Can I use a promo code to purchase a Ubigi eSIM profile on the website ?

I have multiple data plans at the same time on my Ubigi account. In what order will they be deducted?

What should I do after I buy a Ubigi eSIM profile with a preloaded data plan on Ubigi website?

I bought my eSIM profile with a preloaded data plan in US-dollars ($) from the website, but the currency is now different in my Ubigi account, why?

Why can't I buy a Monthly plan to get my Ubigi eSIM profile from the website ?

How many Ubigi eSIM profiles can I buy at the same time?

Which preloaded data plans are available to get my Ubigi eSIM profile from the website?

I bought a Ubigi eSIM profile but I lost my phone. What should I do with the eSIM profile?

I have multiple data plans on my Ubigi account. How do I switch from one plan to another when I change countries?

What should I do with my Ubigi eSIM profile when I return from my trip?

Great Trustpilot stars Trustpilot
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Based on 43574 reviews on Trustpilot
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Great reliable service throughout.
Great reliable service.
AH, 15 Aug 2026
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Works as advertised!
So far the Service works as advertised. No issues encountered.
Luc Schweitzer, 15 Aug 2026
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Easy to use and great pricing!
Easy to use and great pricing!
Savvy Ivy, 15 Aug 2026
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eSim for dummies :-)
Very easy to understand and implement
Isabel Theresa Maria Schamuhn, 15 Aug 2026
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Data is so fast and reliable
Data is so fast and reliable
Zoe Fuller, 15 Aug 2026
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ok for everything
easy to setup. no trouble. I will use ubigi next time
Minoru, 15 Aug 2026
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Everything was easy going
Everything was easy going
customerMichaela, 15 Aug 2026
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Good Experience in Estambul.
Good Experience in Estambul.
Manuel, 15 Aug 2026
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Great service
Great service
customer, 15 Aug 2026
5 stars Verified
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Always reliable and fast internet
Always reliable and fast internet. Also easy to purchase
customer, 15 Aug 2026
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Works great
Works great! Was skeptical at the beginning (had always relied on physical sim cards), so wasn't sure how eSim will work out. But works perfectly. If there is a problem, just restart the phone. Only one thing... how about more plans ti choose from 😀
Mariusz Giza, 15 Aug 2026
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Getting Ubigi eSIM was the best choice…
Getting Ubigi eSIM was the best choice I have made for my vacation in Spain. Installing and activating the card was easy and fast. Once we landed in Spain the card was activated and our data started streaming. The price was also great $12 for 10 GB for 30 days! I would highly recommend getting Ubigi eSIM for your next vacation abroad.
Magda Fong, 15 Aug 2026
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Yeah it’s good if you really need…
Yeah it’s good if you really need something as expensive .
ChrisX1, 15 Aug 2026
5 stars Verified
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Used it in multiple countries without…
Used it in multiple countries without any issues on Android. My girlfriend, however, had some issues with the iOS, but they were very quick to offer a refund. So, iPhone users beware.
customer, 15 Aug 2026
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Love it
Love it. Best way to not pay the international fees that Verizon charges. Using WhatsApp for phone calls and Ubigi is great. Well worth the cost.
John McD, 15 Aug 2026

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