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我购买了 Ubigi eSIM 配置文件,但没有收到带有二维码的电子邮件。我该怎么办?

如果您没有收到带有二维码的电子邮件,我们建议您
– 检查您的垃圾邮件文件夹
– 确保您的付款已通过验证(您已收到付款确认电子邮件)
– 检查您输入的订单电子邮件地址是否正确
– 确保您使用的网络连接允许下载电子邮件(如 Wi-Fi 连接)

如需进一步帮助,请随时联系我们的客户支持部门。

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其他常见问题:

为什么我的促销代码无效?

我是否需要为每个国家安装一个 eSIM 配置文件?

如何准备使用 Ubigi 旅行?

如何购买 Ubigi eSIM 卡?

我如何知道预装数据计划的 eSIM 卡付款已通过验证?

安装我的 Ubigi eSIM 配置文件需要连接 Wi-Fi 或蜂窝网络吗?

如果我没有扫描收到的二维码,我的 Ubigi 预载数据计划的有效期有多长?

收到带有二维码的电子邮件后,如何在我的设备上安装 Ubigi eSIM 配置文件?

我订购的 Ubigi eSIM 配置文件中包含的数据计划的有效期从何时开始?

我买了一个 Ubigi eSIM 配置文件,但我的手机被 simlock 了,无法安装 eSIM 配置文件。我该怎么办?

我可以使用推荐优惠代码在 Ubigi 网站上购买 eSIM 卡吗?

从网站购买 Ubigi eSIM 卡时,有哪些付款方式?

购买带预载数据计划的 Ubigi eSIM 卡时,可以使用哪些货币?

如何获得 Ubigi eSIM 配置文件订单的发票?

我可以使用促销代码在网站上购买 Ubigi eSIM 个人档案吗?

我的 Ubigi 账户同时有多个数据计划。它们将按照什么顺序被扣除?

在 Ubigi 网站上购买预载数据计划的 Ubigi eSIM 配置文件后,我该怎么做?

我即将旅行。旅行前如何管理我设备上的 eSIM 配置文件?

我在网站上用美元购买了预载数据计划的 eSIM 配置文件,但我的 Ubigi 账户中的货币现在不一样了,为什么?

为什么我不能在网站上购买月租计划来获取我的 Ubigi eSIM 配置文件?

我可以同时购买多少个 Ubigi eSIM 卡?

哪些预装数据计划可用于从网站获取我的 Ubigi eSIM 配置文件?

我买了一个 Ubigi eSIM 配置文件,但我的手机丢了。我该如何处理 eSIM 卡?

我的 Ubigi 账户有多个数据计划。当我更换国家时,如何从一个计划切换到另一个计划?

旅行归来后,我该如何处理我的 Ubigi eSIM 卡?

太棒了 Trustpilot stars Trustpilot
Trustpilot stars
基于 Trustpilot 39537条评论
4 stars 已验证
已验证评论
该用户已被识别为买家
There was a service disruption during…
There was a service disruption during this trip in Japan. My 2 other co-travellers received a voucher for the disruption but I didn’t.
customer, 14 Jun 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
I was in Spain for 5 days so first time…
I was in Spain for 5 days so first time user it was : Affordable easy and great connection
BK USA, 14 Jun 2026
4 stars 已验证
已验证评论
该用户已被识别为买家
Good eSIM connection and at a great…
Good eSIM connection and at a great cost.
Kal Tagger, 14 Jun 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Always connected
Always connected
Barbara, 14 Jun 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
The service worked and was cheap.
The service worked and was cheap.
customer, 14 Jun 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Highly Recommend
Very easy to access and works perfectly.. Well done
Wendy, 14 Jun 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Everything works as it should.
Everything works as it should.
Kunde, 14 Jun 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Smooth
Smooth - the Europe SIM card has been functioning very well in France and Austria
customer, 14 Jun 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
I was nervous this would be difficult…
I was nervous this would be difficult to figure out, but it was extremely simple.
Mike Larson, 14 Jun 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
It was so useful and reasonable.
It was so useful and reasonable.
ジーヌーG N, 14 Jun 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
great way to stay connected
My son set it up for me before I left Ireland when I arrived in Toronto I switched it on and it worked instantly. used it for my whole 10 day tour easy to use
Karen Crowley, 14 Jun 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Easy to set up and had no issues going…
Easy to set up and had no issues going to Seoul and then to Japan.
NG, 14 Jun 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Worked well in Japan and Taipei
Worked well in Japan and Taipei
customer, 14 Jun 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Great to use ubigi abroad
Great to use ubigi abroad
freckled, 14 Jun 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Nice customer support
Good network. Nice customer support!
Amy Lau, 14 Jun 2026

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