Skip to content
Business
Choose your language
English Español Français العربية 日本語

How to purchase your first Ubigi data plan?

After setting up your personal account and downloading your Ubigi eSIM,
follow the steps below to link the two. Once completed, you’ll be all
set to choose your data plan from the Ubigi data plans catalog.

Choose your first data plan

1

Create an account

2

Get your free eSIM profile

3

Choose your first data plan



Turn on the Ubigi line

You will locate the Ubigi eSIM in the list of eSIMs within the SIM manager screen. Ensure that the Ubigi app remains active in the background.

Proceed to the “Mobile data” section in the “Preferred SIMs” settings and choose your Ubigi eSIM.

Once done, return to the Ubigi app.



Purchase your first data plan before you travel

Go to “TOP UP” menu.

Select your destination from the drop-down list.

Choose your data plan!

You are all in to enjoy seamless connectivity!


Your email address is used by Transatel for marketing and commercial purposes about the Ubigi brand. To know our personal data and confidentiality policy, and to know more about your rights, click here.

Trustpilot
Thank you

Your message has been sent.
We’ll get back to you shortly.

Thank you

We have taken into account your subscription to the newsletter

Ubigi eSIM data plans work on eSIM-enabled and network unlocked devices.

To check if your device is eSIM compatible, follow these steps:​

Dial *#06#. If you have an EID code on the screen, your phone is eSIM compatible.

To check if your iPhone/iPad is locked or unlocked by your provider, follow these steps:​

  • Go to Settings.
  • Select General.
  • Choose About/Information.
  • Scroll down to Network provider lock/Carrier lock. You will see either "No SIM restrictions" or "SIM restricted" in this field. Check here what to do if you have "SIM restricted".

To check if your Android device is locked or unlocked, please contact your original carrier. (You can also test using a different carrier in your home country, which is usually not possible with a SIM-locked device)