Check if your eSIM profile is installed on your device.
Check eSIM profile activation
Check if your eSIM profile is activated on your device.
Apply data to eSIM profile
Ensure data is applied to your Ubigi eSIM profile.
Check APN configuration
Ensure that the APN is correctly set for your Ubigi connectivty.
Check network display
Check the network status for your Ubigi connectivity.
Final checks!
Check account creation and Internet access.
Difficulties to connect with your eSIM profile?
Resolve any issue you may encounter with your data connectivity in only 6 easy steps on your Windows11.
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Easy
Great
Based on 28235 reviews on
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Solid
Decent prices, very straightforward process, network was good.
Thibault NICOLAS, 08 Nov 2025
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Once registered it was very reliable…
Once registered it was very reliable and, not having to reload every few days, very convenient.
customer, 08 Nov 2025
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Great eSIM!
Immediate connection & so simple to use.
customer, 08 Nov 2025
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Easy
Good coverage and works well
RAY, 08 Nov 2025
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Worked immediately when entered…
Worked immediately when entered Nigeria. Able to access the mobile data almost always. Only used for the data. Had enough to share with family also and don’t run out.
customer, 08 Nov 2025
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Very cool
Very cool! We will definitely use it again.
customer, 08 Nov 2025
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Everthing has worked seamlessly.
Everthing has worked seamlessly.
MJ, 08 Nov 2025
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Network connectivity was consistent
Network connectivity was consistent. Setup instructions were slightly different than current iOS, so took a bit of time to setup. I did notice ubigi service didn’t activate upon arriving in Japan like Ubigi said it would, so I had to activate manually which was stressful enough getting thru the airport
JP, 08 Nov 2025
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Only reasonably priced eSIM for…
Only reasonably priced eSIM for eSwatini. Plus does both eSwatini and South Africa
Luke Reed, 08 Nov 2025
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Super great
Super great, great response, always connected, 10 gb were more than enough for my 7 days at Osaka, I used it for maps, instagram, messaging and searching the web.
Jennifer Ferrales, 08 Nov 2025
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Working well wherever I go
Working well wherever I go. Economical options for users who require quick chat. Would be an excellent option if they can find a way to make regular phone calls.
customer, 08 Nov 2025
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Worked great for what I needed it for
Worked great for what I needed it for
customer, 08 Nov 2025
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Good for saint martin island (french side)
I used it in saint martin island, worked very well on yhe French part of the island but did not worked on the Dutch part. I got an error saying that i do not have no data remaining on my telcell provider.
Jamer, 08 Nov 2025
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All good we found it very easy
All good we found it very easy
Gordon, 08 Nov 2025
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I have used Airalo and Ubigi on this…
I have used Airalo and Ubigi on this trip to the Philippines and Ubigi is better value for the same level of access.
Andy, 08 Nov 2025
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How to check if a device is ready for eSIM?
Check eSIM compatibility
Smartphones & Cellular Tablets:
Dial (*#06#). If an EID number shows, your device supports eSIM!
Laptops (Windows 10/11):
Open your flyout (bottom-right corner). If Cellular settings are visible, your laptop supports eSIM!
Check Carrier Unlock
On iOS:
Go to Settings > General > About, scroll to Carrier Lock. If it says "No SIM restrictions", your device is unlocked!
On Android:
Go to Settings > Network & Internet > Mobile Network, turn off Auto network selection. If you see multiple available networks, your device is unlocked! If only one appears, or you get an error, it may be locked.
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