Check if your eSIM profile is installed on your device.
Check eSIM profile activation
Check if your eSIM profile is activated on your device.
Apply data to eSIM profile
Ensure data is applied to your Ubigi eSIM profile.
Check APN configuration
Ensure that the APN is correctly set for your Ubigi connectivty.
Check network display
Check the network status for your Ubigi connectivity.
Final checks!
Check account creation and Internet access.
Difficulties to connect with your eSIM profile?
Resolve any issue you may encounter with your data connectivity in only 6 easy steps on your Android.
4 min
Easy
Great
Based on 39546 reviews on
Verified
Verified review
This user has been identified as a buyer
Tokyo Trip June 2026
There was this brief moment the entire system was down, it was about 3-4 hours. Thankfully we were already heading home and the directions on google maps were set. Other than that, we had a pleasant use of it!
Vince, 15 Jun 2026
Verified
Verified review
This user has been identified as a buyer
It was easy to buy and worked when I…
It was easy to buy and worked when I used it.
Rebecca Byrnes, 15 Jun 2026
Verified
Verified review
This user has been identified as a buyer
Simple easy process for me on a…
Simple easy process for me on a oneplus15. In both Japan and china.
Leon, 15 Jun 2026
Verified
Verified review
This user has been identified as a buyer
Easy to use
Easy to use .
Great coverage around Japan
customer, 15 Jun 2026
Verified
Verified review
This user has been identified as a buyer
It worked well for me.
It worked well for me.
Tetiana, 15 Jun 2026
Verified
Verified review
This user has been identified as a buyer
It was very easy to install the app
It was very easy to install the app, buy the plan, apply the discount code, activate the SIM and use it
customer, 15 Jun 2026
Verified
Verified review
This user has been identified as a buyer
It was a very simple process to sign up…
It was a very simple process to sign up for the service. Speeds were very high.
Leo, 15 Jun 2026
Verified
Verified review
This user has been identified as a buyer
Happy with the reception period…
Happy with the reception period surprised no internet access.
Ribeiro, 15 Jun 2026
Verified
Verified review
This user has been identified as a buyer
Easy to start and that’s everything
Easy to start and that’s everything
customer, 15 Jun 2026
Verified
Verified review
This user has been identified as a buyer
Connection was good as long as there's…
Connection was good as long as there's signal.
customer-j, 15 Jun 2026
Verified
Verified review
This user has been identified as a buyer
All was perfect thanks
All was perfect thanks
customer, 15 Jun 2026
Verified
Verified review
This user has been identified as a buyer
Easy to use with good rates
Easy to use with good rates
customer, 15 Jun 2026
Verified
Verified review
This user has been identified as a buyer
Would recommend
I have been using Ubigi for a couple of years now, buying E-Sim cards for a few different countries and it always worked perfectly fine.
Lovrana, 15 Jun 2026
Verified
Verified review
This user has been identified as a buyer
Data truly unlimited, fast connection Tokyo, Kyoto, osaka
Data truly unlimited, very well connected in Tokyo!
How I used it -instagram, heavy WhatsApp including video calls
For new users - don't stress said it doesn't connect immediately after the flight landing , not mobile has network even japanese ones. It works right within the narita airport and connects super fast.
Luis Leite, 15 Jun 2026
Verified
Verified review
This user has been identified as a buyer
eSIM installation is very easy using…
eSIM installation is very easy using the Ubigi app and signal works in the countryA
customer, 15 Jun 2026
Thank you
Your message has been sent. We’ll get back to you shortly.
Thank you
We have taken into account your subscription to the newsletter
How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?