Check if your eSIM profile is installed on your device.
Check eSIM profile activation
Check if your eSIM profile is activated on your device.
Apply data to eSIM profile
Ensure data is applied to your Ubigi eSIM profile.
Check APN configuration
Ensure that the APN is correctly set for your Ubigi connectivty.
Check network display
Check the network status for your Ubigi connectivity.
Final checks!
Check account creation and Internet access.
Difficulties to connect with your eSIM profile?
Resolve any issue you may encounter with your data connectivity in only 6 easy steps on your Android.
4 min
Easy
Great
Based on 47107 reviews on
Verified
Verified review
This user has been identified as a buyer
Stable connection
Stable connection
customer, 30 Sep 2026
Verified
Verified review
This user has been identified as a buyer
It worked as expected.
It worked as expected.
customer, 30 Sep 2026
Verified
Verified review
This user has been identified as a buyer
Occasionally disconnects from data but…
Occasionally disconnects from data but can restore quickly. Overall reliable and smooth connection while travelling in Japan.
customer, 30 Sep 2026
Verified
Verified review
This user has been identified as a buyer
Easy to use and very good quality would…
Easy to use and very good quality would recommend
Anthony c, 30 Sep 2026
Verified
Verified review
This user has been identified as a buyer
Fantastic experience with Ubigi eSIM
Fantastic experience with Ubigi eSIM. We used in Japan brilliant signal from the start. Easy set up and use. Both my wife and myself had the eSIM and totally worth it. I’ll definitely be using them for every trip away from now on
Martyn Pressdee, 30 Sep 2026
Verified
Verified review
This user has been identified as a buyer
Using in in seoul and busan and it’s…
Using in in seoul and busan and it’s perfect. Highly reccomend!
Theo, 30 Sep 2026
Verified
Verified review
This user has been identified as a buyer
Easy to use and worked well.
Easy to use and worked well.
customer, 30 Sep 2026
Verified
Verified review
This user has been identified as a buyer
I bought an eSIM from Ubigi a couple of…
I bought an eSIM from Ubigi a couple of weeks before I left Australia. It downloaded without a problem. When I arrived in Japan I simply switched off my Telstra eSIM and switched on the Ubigi eSIM. Everything worked instantly and seamlessly.
Paul Sharp, 30 Sep 2026
Verified
Verified review
This user has been identified as a buyer
Outstanding e-sim
Outstanding e-sim. Worked well interacted. Loaded in NZ. Did take a few minutes to kick in when we landed in Seoul, but then worked pretty flawlessly. Ubigi app is just elegantly simple. I topped up on the run in seconds. Does exactly what it claims!
customer, 30 Sep 2026
Verified
Verified review
This user has been identified as a buyer
A frequent user
I’ve used Ubigi multiple times now. Japan, Australia, and Europe. It has always been reliable and has a wide range of data plans available. It has grown and enhanced its mobile app since I first started using it. Would highly recommend.
Andy, 30 Sep 2026
Verified
Verified review
This user has been identified as a buyer
Competitive prices, Easy to use
Easy to use, fair price
Velizar Amov, 30 Sep 2026
Verified
Verified review
This user has been identified as a buyer
Never used an eSIM before
Never used an eSIM before and at a stage in life it might be a challenge!!! However - super simple, clear instructions and seamless integration. Also extended cover - app completely straight forward and no inflated additional costs. Thanks
Fabia Bromovsky, 29 Sep 2026
Verified
Verified review
This user has been identified as a buyer
Really good connections had no problems using the sim
Great sim. Instant connection and really worked well in turkey
Yogesh Shah, 29 Sep 2026
Verified
Verified review
This user has been identified as a buyer
Seamless connectivity
Seamless connectivity
customer, 29 Sep 2026
Verified
Verified review
This user has been identified as a buyer
It was very easy to use and did not…
It was very easy to use and did not have any problems using it.
Ana Austin, 29 Sep 2026
Thank you
Your message has been sent. We’ll get back to you shortly.
Thank you
We have taken into account your subscription to the newsletter
How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?