Check if your eSIM profile is installed on your device.
Check eSIM profile activation
Check if your eSIM profile is activated on your device.
Apply data to eSIM profile
Ensure data is applied to your Ubigi eSIM profile.
Check APN configuration
Ensure that the APN is correctly set for your Ubigi connectivty.
Check network display
Check the network status for your Ubigi connectivity.
Final checks!
Check account creation and Internet access.
Difficulties to connect with your eSIM profile?
Resolve any issue you may encounter with your data connectivity in only 6 easy steps on your iPhone.
4 min
Easy
Great
Based on 36971 reviews on
Verified
Verified review
This user has been identified as a buyer
As a new user of esims, I will now never travel without Ubigi
I am a new user of esims so found it quite exciting that data was available as soon as our plane landed in Japan.
Having data available has been fantastic for navigating our way around Kyoto's many attractions
Judy Mellis, 14 May 2026
Verified
Verified review
This user has been identified as a buyer
Worked great!
Worked great!
customer, 14 May 2026
Verified
Verified review
This user has been identified as a buyer
Easy to use app
Easy to use app, competitive and clear pricing
customer, 14 May 2026
Verified
Verified review
This user has been identified as a buyer
No problem at all
No problem at all. Easy to handle.
Evan, 14 May 2026
Verified
Verified review
This user has been identified as a buyer
Simple to set up economical and great…
Simple to set up economical and great coverage.
Damien Green, 14 May 2026
Verified
Verified review
This user has been identified as a buyer
It was very easy to manage
It was very easy to manage
Bongo, 14 May 2026
Verified
Verified review
This user has been identified as a buyer
Having unlimited access to data without…
Having unlimited access to data without having to deal with roaming fees was great. Definitely will change the way we travel, gives more confidence.
Thanks
customer, 14 May 2026
Verified
Verified review
This user has been identified as a buyer
Great coverage
Great coverage
Surjani, 14 May 2026
Verified
Verified review
This user has been identified as a buyer
Reliable service during my travels in…
Reliable service during my travels in Japan.
Connie, 14 May 2026
Verified
Verified review
This user has been identified as a buyer
Very good company
Very good company, strongly recommended for everyone
customer, 14 May 2026
Verified
Verified review
This user has been identified as a buyer
Very accessible and easy to activate.
Very accessible and easy to activate.
customer, 14 May 2026
Verified
Verified review
This user has been identified as a buyer
Excellence with out this upon when we…
Excellence with out this upon when we arrived was disappointing it would not connect as promised from the adds when we land and arrived in the airport but still happy in a way cause it was and great when it finally service kick in….so 5 star for us my wife and I
DorVal, 14 May 2026
Verified
Verified review
This user has been identified as a buyer
Everything went well and we had plenty…
Everything went well and we had plenty of bandwidth for our trip. Will definitely use again
Oscar, 14 May 2026
Verified
Verified review
This user has been identified as a buyer
Invaluable!
So easy to use for a person who is not at all technically capable! Kept us connected during our travels; being able to use maps, websites, etc while traveling made for a much more enjoyable experience! Highly recommend!
DS, 14 May 2026
Verified
Verified review
This user has been identified as a buyer
Easy to establish a contract
Easy to establish a contract, service worked as stated, fulfilled our requirements perfectly.
Bernard, 14 May 2026
Thank you
Your message has been sent. We’ll get back to you shortly.
Thank you
We have taken into account your subscription to the newsletter
How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?