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Why can’t I buy a Monthly plan when getting my Ubigi eSIM profile from the website?

You cannot purchase a Monthly plan when buying an eSIM profile with a preloaded data plan from the website because you do not yet have a Ubigi account. A Monthly plan requires a registered credit card in your Ubigi account to process the recurring monthly payments.

When purchasing your eSIM profile with a preloaded data plan, you can select a One-Off data plan listed on this page of our website.

Once you have installed your Ubigi eSIM profile and created your Ubigi account, you will be able to top up at any time with One-Off, Monthly, or Annual plans.

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Other frequently asked questions:

How do I install my Ubigi eSIM profile on iPhone with the QR code diplayed on my screen?

Why is my promo code invalid?

Do I need to install one eSIM profile per country?

How to prepare my travel with Ubigi?

How to purchase a Ubigi eSIM profile?

How do I know that the payment of my eSIM profile with a preloaded data plan has been validated?

Do I get a confirmation email for my Ubigi eSIM profile order?

I scanned the QR code with my device but I got an error message. What should I do?

Do I need to be connected to a Wi-Fi or cellular connection to install my Ubigi eSIM profile?

How long is my Ubigi preloaded data plan valid if I do not scan the QR code I received ?

How to install my Ubigi eSIM profile on my device once I received the email with the QR code?

When will the validity period of the data plan included in my Ubigi eSIM profile order begin?

I bought a Ubigi eSIM profile but I did not receive the email with the QR code. What should I do?

I bought a Ubigi eSIM profile but my phone is simlocked and I can't install the eSIM profile. What should I do?

Can I use a referral promo code to purchase an eSIM profile on Ubigi website ?

Which payment methods are available when purchasing a Ubigi eSIM profile from the website ?

Which currencies are available when purchasing a Ubigi eSIM profile with a preloaded data plan ?

How to get an invoice for my Ubigi eSIM profile order?

Can I use a promo code to purchase a Ubigi eSIM profile on the website ?

I have multiple data plans at the same time on my Ubigi account. In what order will they be deducted?

What should I do after I buy a Ubigi eSIM profile with a preloaded data plan on Ubigi website?

I am about to travel. How do I manage my eSIM profile on my device before I travel?

I bought my eSIM profile with a preloaded data plan in US-dollars ($) from the website, but the currency is now different in my Ubigi account, why?

How many Ubigi eSIM profiles can I buy at the same time?

Which preloaded data plans are available to get my Ubigi eSIM profile from the website?

I bought a Ubigi eSIM profile but I lost my phone. What should I do with the eSIM profile?

I have multiple data plans on my Ubigi account. How do I switch from one plan to another when I change countries?

What should I do with my Ubigi eSIM profile when I return from my trip?

Great Trustpilot stars Trustpilot
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Based on 42414 reviews on Trustpilot
5 stars Verified
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Everything worked perfectly
Everything worked perfectly
customer, 29 Jul 2026
5 stars Verified
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It worked as it should work
It worked as it should work
Ton van Rijn, 29 Jul 2026
5 stars Verified
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Italy
Easy to install, perfect and quick connection in Italy
Peter, 29 Jul 2026
5 stars Verified
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This user has been identified as a buyer
Really easy to use and got good…
Really easy to use and got good connection speed in Sorrento, Amalfi, Naples and Positano. Cheap for 1 week of internet to supliment free Hotel wi-fi
Kevin Doyle, 29 Jul 2026
5 stars Verified
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This user has been identified as a buyer
My phone connection has been working…
My phone connection has been working really well so far in Tokyo. Very happy with my service.
Janette McMillan, 29 Jul 2026
5 stars Verified
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This user has been identified as a buyer
Great!!!
Great!!!! Thank you
customer, 29 Jul 2026
5 stars Verified
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This user has been identified as a buyer
Had access every day
Had access every day. Recieved email stating I was getting low on the GB left on my plan and asked to do a top up before I ran out
customer, 29 Jul 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Second time using data purchase for…
Second time using data purchase for foreign travel . Simple and easy to use . Would use again .
Billie M, 29 Jul 2026
4 stars Verified
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Excellent esim with reliable service
The esim was easy to subscribe and it worked very well during my stay in Europe.
Chandrasen Bhatia, 29 Jul 2026
5 stars Verified
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Easy to get and functions perfect
Easy to get and functions perfect. Good prize Ana
customer, 29 Jul 2026
5 stars Verified
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Great Service and easy to use the app .
Great Service and easy to use the app .
Esteban Lopez, 29 Jul 2026
5 stars Verified
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Happy customer …
Great coverage would definitely use again and so much cheaper than my usual supplier
Jenny 123, 29 Jul 2026
4 stars Verified
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Some difficulty with it linking
Some difficulty with it linking when I landed. When I researched what plan to get, I am not that familiar with what was needed for Ireland, so just purchased the UK plan that was suggested, once I arrived- realized it did not cover the entirety of Ireland and I needed to purchase additional plan. Worked well throughout the trip.
Laurie Harrison, 29 Jul 2026
5 stars Verified
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This user has been identified as a buyer
Worked great at a reasonable price.
Worked great at a reasonable price.
pjw, 29 Jul 2026
4 stars Verified
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This user has been identified as a buyer
It’s difficult to start it
It’s difficult to start it, but the rest was perfect! Thank you:)
customer, 29 Jul 2026

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