Skip to content
← Back to questions
Why can’t I buy a Monthly plan when getting my Ubigi eSIM profile from the website?

You cannot purchase a Monthly plan when buying an eSIM profile with a preloaded data plan from the website because you do not yet have a Ubigi account. A Monthly plan requires a registered credit card in your Ubigi account to process the recurring monthly payments.

When purchasing your eSIM profile with a preloaded data plan, you can select a One-Off data plan listed on this page of our website.

Once you have installed your Ubigi eSIM profile and created your Ubigi account, you will be able to top up at any time with One-Off, Monthly, or Annual plans.

Looking for something specific?

Other frequently asked questions:

How do I install my Ubigi eSIM profile on iPhone with the QR code diplayed on my screen?

Why is my promo code invalid?

Do I need to install one eSIM profile per country?

How to prepare my travel with Ubigi?

How to purchase a Ubigi eSIM profile?

How do I know that the payment of my eSIM profile with a preloaded data plan has been validated?

Do I get a confirmation email for my Ubigi eSIM profile order?

I scanned the QR code with my device but I got an error message. What should I do?

Do I need to be connected to a Wi-Fi or cellular connection to install my Ubigi eSIM profile?

How long is my Ubigi preloaded data plan valid if I do not scan the QR code I received ?

How to install my Ubigi eSIM profile on my device once I received the email with the QR code?

When will the validity period of the data plan included in my Ubigi eSIM profile order begin?

I bought a Ubigi eSIM profile but I did not receive the email with the QR code. What should I do?

I bought a Ubigi eSIM profile but my phone is simlocked and I can't install the eSIM profile. What should I do?

Can I use a referral promo code to purchase an eSIM profile on Ubigi website ?

Which payment methods are available when purchasing a Ubigi eSIM profile from the website ?

Which currencies are available when purchasing a Ubigi eSIM profile with a preloaded data plan ?

How to get an invoice for my Ubigi eSIM profile order?

Can I use a promo code to purchase a Ubigi eSIM profile on the website ?

I have multiple data plans at the same time on my Ubigi account. In what order will they be deducted?

What should I do after I buy a Ubigi eSIM profile with a preloaded data plan on Ubigi website?

I am about to travel. How do I manage my eSIM profile on my device before I travel?

I bought my eSIM profile with a preloaded data plan in US-dollars ($) from the website, but the currency is now different in my Ubigi account, why?

How many Ubigi eSIM profiles can I buy at the same time?

Which preloaded data plans are available to get my Ubigi eSIM profile from the website?

I bought a Ubigi eSIM profile but I lost my phone. What should I do with the eSIM profile?

I have multiple data plans on my Ubigi account. How do I switch from one plan to another when I change countries?

What should I do with my Ubigi eSIM profile when I return from my trip?

Great Trustpilot stars Trustpilot
Trustpilot stars
Based on 43715 reviews on Trustpilot
5 stars Verified
Verified review
This user has been identified as a buyer
Good alternative -- low cost
This was a low cost option without having to change my phone number or get a new one while travelling for three weeks in Ireland/Scotland. Worked exactly as I needed with data. I set up a Viber account to text with my family. I found I had data in many locations in the Highlands of Scotland that I didn't think I would have any bars...so was quite happy with the first try. Will use again...
Love Flowers, 17 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Landed in japan and had signal right…
Landed in japan and had signal right away cheaper than the ones in the airport made a speed test and it over 60mbps more than enough for maps and translation got the unlimited for 8 days
Nash, 17 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy setup
Easy setup, fast network
customer, 17 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Ubigi eSim works very well here in…
Ubigi eSim works very well here in Thailand!
Joost van Steekelenburg, 17 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Very good expérience
Very good expérience. It was easy to install and worked very well
customer, 17 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
The network performance was excellent…
The network performance was excellent throughout my usage, providing a strong and reliable connection. Highly recommended for a seamless and hassle-free connectivity experience.
evrencayli, 17 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to use with no hiccups.
Easy to use with no hiccups.
customer, 17 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Great service
Great service Good connection for internet
customer, 17 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
easy to reconnect
easy to reconnect, no need to load a new sim each time
customer, 17 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
East to instal and works perfectly
Easy to instal and works perfectly
Eric Berg, 17 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy connection and good activation
Easy to activate and connection was functioning perfectly
Federica, 17 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Perfect
Top. Quick & easy.
Annelo Drouot, 17 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Available and secure when needed.
Available and secure when needed.
customer, 17 Aug 2026
4 stars Verified
Verified review
This user has been identified as a buyer
Dashboard is easy and intuitive
Dashboard is easy and intuitive. Very clear to see how much data you are using. Process was very straightforward and I say that as someone who has never done an eSIM before. I got burned on my last trip with my US carrier and now I won’t travel any other way. Only glitch, which is why I haven’t given it 5stars is because I had a discount code, applied it, it showed the amount that would be deducted, but the. It didn’t actually deduct the amount. Because the amount was minor, I didn’t follow up.
LkZCD, 17 Aug 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Great experience with Ubigi in Japan
Great experience with Ubigi in Japan. The eSIM was very easy to set up and use, with reliable connectivity throughout our family trip. No issues at all and I would definitely use it again!
Paul, 17 Aug 2026

Your message has been sent.
We’ll get back to you shortly.

We have taken into account your subscription to the newsletter