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LEGAL

 

Transatel Privacy Statement

 

At Transatel, we respect and protect the privacy of our customers and those who use our websites, products and services. This privacy statement provides details about how your personal information is collected and used. Personal information is any information that identifies you or would enable someone to contact you, such as your name, email address, phone number and other non-public information that is associated with such information. This privacy statement applies to all services provided by Transatel.

 

Information We Collect
Transatel collects and stores information regarding customer’s data usages. This information is however non-personally identified as Transatel does not collect, nor store customers personal information. All customers’ personal information is collected, stored and managed by Microsoft under its own Store Privacy Policy.

 

Notification of Changes
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we decide to change this privacy statement in any material way, we will notify you here, by email, or by other means so our users are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. In all cases, your continued use of any Site or our products and services constitutes consideration and your binding acceptance to any such changes.

 

 

 

Great Trustpilot stars Trustpilot
Trustpilot stars
Based on 27616 reviews on Trustpilot
4 stars Verified
Verified review
This user has been identified as a buyer
I can't switch my local plan to regional
I bought my plan for Germany, but I'd like to change to a regional plan, because I'll travel to Italy and France. I didn't find a way to convert my local plan to a regional one. Even if I'd have to pay some fee for this switch, it would be better than buying another plan.
Fabio Copette, 27 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Perfect for Digital Nomads
As a digital nomad, having reliable wifi is essential when traveling. Ubigi had great coverage all over Rome and I was able to teach my classes in different parts of the city without a hitch.
Marya, 27 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Great service and coverage!
Great service and coverage while traveling through Japan and South Korea. No issues at all and easy to set up eSIM.
Efrain H, 27 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Ease to activation is great
Ease to activation is great
customer, 27 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Works great!
Works great!
klant, 27 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Smooth connection
Activating the eSim was easy and had a smooth connection all the time
customer, 27 Oct 2025
4 stars Verified
Verified review
This user has been identified as a buyer
ESim is very good
ESim is very good, and helps a lot . It was only two times a bit complicated to activate. But thank you, I use Ubigi pretty much.
customer, 27 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to install and took just minutes
Easy to install and took just minutes. Excellent coverage in Japan and at a great price too.
Georgina Sutton, 27 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Good service worked right away landing…
Good service worked right away landing in Japan
customer, 27 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
perfect trip with Ubigi
my trip was perfect because of Ubigi. it worked very well and there was no any problem. thank you
Tina, 27 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Clear instructions on how to activate…
Clear instructions on how to activate esim.
customer, 27 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Great experience :)
Great experience :)
Alexandre, 27 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
It’s easy to use
It’s easy to use, one app can apply to different countries each time. It’s a great experience. Connecting is quite good.
Sue, 27 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
very convenient and affordable
very convenient and affordable. stayed connected to my family back home❤️❤️❤️
customer, 27 Oct 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Very easy to use and coverage was…
Very easy to use and coverage was excellent
Dinkleboo, 27 Oct 2025

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