At Transatel, we respect and protect the privacy of our customers and those who use our websites, products and services. This privacy statement provides details about how your personal information is collected and used. Personal information is any information that identifies you or would enable someone to contact you, such as your name, email address, phone number and other non-public information that is associated with such information. This privacy statement applies to all services provided by Transatel.
Information We Collect
Transatel collects and stores information regarding customer’s data usages. This information is however non-personally identified as Transatel does not collect, nor store customers personal information. All customers’ personal information is collected, stored and managed by Microsoft under its own Store Privacy Policy.
Notification of Changes
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we decide to change this privacy statement in any material way, we will notify you here, by email, or by other means so our users are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. In all cases, your continued use of any Site or our products and services constitutes consideration and your binding acceptance to any such changes.
Great
Based on 31235 reviews on
Verified
Verified review
This user has been identified as a buyer
Worked brilliantly!!
Worked brilliantly!!! Better than previous experiences with other esims!
David Dunn, 09 Feb 2026
Verified
Verified review
This user has been identified as a buyer
Excellent and fast support!
I reached out to customer support because I couldn't get the eSIM to work. They replied almost immediately! After a couple of back-and-forth messages, they identified the cause: my Pixel 10 simply needed a system update. Great support and very helpful for overseas travelers!
Nana, 09 Feb 2026
Verified
Verified review
This user has been identified as a buyer
Easy to purchase and activate
Easy to purchase and activate. Had great service the whole 2 weeks across Thailand. Had unlimited data but didn’t even need it!
Valued User, 09 Feb 2026
Verified
Verified review
This user has been identified as a buyer
Customer Service was incredible
Customer Service was incredible. They worked fast and were able to resolve my issues quickly.
Connor, 09 Feb 2026
Verified
Verified review
This user has been identified as a buyer
I bought a eSIM for my toddlers iPad…
I bought a eSIM for my toddlers iPad that she can’t live without. Let me tell you thee service is great and the plans vary so that there are affordable plans for everyone 🙂 I even buy a eSIM when my data is gone and the service is so much better.
jalisa mccall, 09 Feb 2026
Verified
Verified review
This user has been identified as a buyer
Easy handling
Easy handling, automatic start when entering a country👍 good price!
Stuber Roos Regula, 09 Feb 2026
Verified
Verified review
This user has been identified as a buyer
Reasonable cost with great service
Reasonable cost with great service
Kelly, 09 Feb 2026
Verified
Verified review
This user has been identified as a buyer
Good value and a low-friction purchase…
Good value and a low-friction purchase and setup. Would use them again in Japan.
Scott N, 09 Feb 2026
Verified
Verified review
This user has been identified as a buyer
Works Well
Does what I want in New Zealand (from Australia) will see how I go in Europe later in the year when we travel to multiple countries 👍
Dawn, 09 Feb 2026
Verified
Verified review
This user has been identified as a buyer
Used Ubigi in Japan and now Australia
Used Ubigi in Japan and now Australia. So far it is perfect and flawless.
UNITED STATES, 09 Feb 2026
Verified
Verified review
This user has been identified as a buyer
YouTuber recommended because of good coverage in Japan
I originally chose Ubigi because of their carrier in Japan. I like that they are very clear about carriers being used. Currently, we are traveling several Asian countries and found their regional plan was perfect. Lastly, I appreciate that I can setup the eSIM before traveling. All good
customer, 09 Feb 2026
Verified
Verified review
This user has been identified as a buyer
It just worked easily
It just worked without complicated back and forth like other providers. With hthis, I have the security to be connected worldwhide.
Mr Jörn Wagenbach, 08 Feb 2026
Verified
Verified review
This user has been identified as a buyer
VG to use and perfekt.
VG to use and perfekt.
Thahir Radi, 08 Feb 2026
Verified
Verified review
This user has been identified as a buyer
The eSIM started upon landing in Lisbon…
The eSIM started upon landing in Lisbon - just as the literature stated. Great price, easy install.
Douglas Cox, 08 Feb 2026
Verified
Verified review
This user has been identified as a buyer
Easy to operate
Easy to operate, working smoothly.I recommend!
customers Garneva, 08 Feb 2026
Thank you
Your message has been sent. We’ll get back to you shortly.
Thank you
We have taken into account your subscription to the newsletter
How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?