How do I know that the payment for my eSIM profile with a preloaded data plan has been validated?
If you purchase your eSIM profile with a preloaded data plan through our website, you will receive: – A payment receipt by email. – A Ubigi confirmation email containing a QR code to install your eSIM profile, and a “Sign up” button to create your Ubigi account and link your eSIM.
Note: If you purchase through the Ubigi app, you will still receive a payment receipt and a confirmation email, but no QR code is needed. You can install your eSIM directly via the app.
Additional Note: If you do not receive these emails, please: – Check your SPAM/junk folder. – Verify that you entered your email address correctly during the online order process. – Ensure you are using an internet connection that allows emails to be downloaded (e.g., a Wi-Fi connection).
If you need further assistance, please do not hesitate to contact our Customer Support.
Explore Ubigi eSIM data plans for seamless connectivity worldwide!
Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.
Are you a company with teams on the move?
Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots while maintaining complete control over your costs.
Explore Ubigi eSIM data plans for seamless connectivity worldwide!
Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.
Are you a company with teams on the move?
Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots while maintaining complete control over your costs.
Great
Based on 32514 reviews on
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Great signal, no connection issues
Easy to install in your phone and no connection issues in any place of the city
customer, 09 Mar 2026
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I have had zero issues using my phone…
I have had zero issues using my phone since I arrived in thailand. Setup was easy, and it works as advertised
customer, 09 Mar 2026
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There are better eSims
Easy installation of the eSIM. The app was slow, never reported the correct usage, the iPhone widget never worked. Had issues with it not finding a network to connect too when I was in the middle of Bangkok, many times after phone was put into airplane mode then back to normal. Received a message that I was out of data on the second day when I knew was that was wrong. I used others eSIM providers and this is not one of the better ones.
Gene Kempf, 09 Mar 2026
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Easy to use
Good price and easy to use
bill, 09 Mar 2026
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Works perfectly
Worked perfectly as soon as I touched down in Albania and worked seamlessly until I left, will definitely use again
Graham Carlton, 09 Mar 2026
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Customer service customer service…
Customer service customer service customer service. I had a slight problem on entry to Japan and their response through email was impeccable. Though my problem took 2 emails to fix the fact was I didn’t have to wait a week in fact sorted in at most a few hours but was probably quicker
Les, 09 Mar 2026
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Perfect and gast internet in Japan
Perfect and fast internet in Japan
Bram , 09 Mar 2026
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This user has been identified as a buyer
Easy all round and gray coverage across Japan
Easy to purchase, set up, use and top up if required. Second time we have used Ubigi on our holidays and we have travelled to cities, remote areas and smaller places without any issues.
DisappointedShopper, 09 Mar 2026
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Good service
Used a 3gig data plan in Costa Rica and had service whenever we needed it. Of course you’re not going to have service in the middle of the jungle etc but while driving on most roads and in towns it was all as you would expect especially for such a competitive price.
customer, 09 Mar 2026
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quick to set up and completely reliable.
Ubigi works exactly as you need it to: it's quick to set up and completely reliable.
Jo Schwertner, 09 Mar 2026
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Very easy to use and install
Very easy to use and install, i can check my usage anytime by logging into the app.
Richard, 09 Mar 2026
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Even though it does not offer the best…
Even though it does not offer the best price, it’s the only one that has never given me any connectivity/compatibility issue. Very happy!
customer, 09 Mar 2026
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Worked exactly as said it would
Worked exactly as said it would. No issues at all.
Jean, 09 Mar 2026
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It is a really good conection
It worked from the moment that we landed on the airport so round of applause
customer, 09 Mar 2026
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Great value and super easy to use
Great value and super easy to use. Very happy with this service,
Aaron, 09 Mar 2026
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How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?
How to check eSIM compatibility
How to check carrier unlocking