How do I know that the payment for my eSIM profile with a preloaded data plan has been validated?
If you purchase your eSIM profile with a preloaded data plan through our website, you will receive: – A payment receipt by email. – A Ubigi confirmation email containing a QR code to install your eSIM profile, and a “Sign up” button to create your Ubigi account and link your eSIM.
Note: If you purchase through the Ubigi app, you will still receive a payment receipt and a confirmation email, but no QR code is needed. You can install your eSIM directly via the app.
Additional Note: If you do not receive these emails, please: – Check your SPAM/junk folder. – Verify that you entered your email address correctly during the online order process. – Ensure you are using an internet connection that allows emails to be downloaded (e.g., a Wi-Fi connection).
If you need further assistance, please do not hesitate to contact our Customer Support.
Explore Ubigi eSIM data plans for seamless connectivity worldwide!
Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.
Are you a company with teams on the move?
Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots while maintaining complete control over your costs.
Explore Ubigi eSIM data plans for seamless connectivity worldwide!
Install once, stay globally connected for life with a single eSIM, compatible with all eSIM-enabled devices : iOS Phone, iPad OS, Android, and Windows 10 and 11.
Are you a company with teams on the move?
Manage your employees' LTE/5G connectivity on smartphones, tablets, laptops, and hotspots while maintaining complete control over your costs.
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WORLD CUP 2026
FOOTBALL FEVER
Traveling to the biggest football event of 2026? Stay connected with our unlimited USA & Canada data plans.
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Amazing service
Amazing service, easy to use. Highly recommended!
Daniela , 05 Jun 2026
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Good Experience
I have had a wonderful experience by now (it's been almost 2 weeks), especially after I had no connection for some hours, but they understood/recognized/apologized about it, and sent a small gift in return.
I cannot know about future, but right now I go for 5 stars :)
Nikos Aivatzidis, 05 Jun 2026
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Connection
Connection, coverage and speed was very good
customer, 05 Jun 2026
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Seamless
Seamless. Xxxx
John, 05 Jun 2026
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They are true to their word
They are true to their word. Ubigi eSIM delivered exactly as promised, with a smooth setup process and reliable connectivity. The service was convenient, easy to use, and worked well when I needed it. I appreciate the transparency and dependability. Highly recommended.
Ebole, 05 Jun 2026
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Disappointed
We purchased a data plan for Europe for my iPhone 11. When we arrived in Amsterdam we could not connect to the eSIM following instructions on an email from Ubigi. After many emails from technical support we still could not connect the Ubigi eSIM. We are very disappointed that we could not make use of the eSIM that we purchased.
customer, 05 Jun 2026
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Very useful and practical
Very useful and practical. I m glad I found it out. U r tuned all the time with family, job and friends
Khalid, 05 Jun 2026
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Easy to set up and use
Easy to set up and use. Currently using in Spain with great connectivity. Will be using later in Japan with the Global plan. I hope I get just as great of service there.
customer, 05 Jun 2026
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Don’t know why but yesterday afternoon…
Don’t know why but yesterday afternoon lost all connection for the rest of the day,
Eyal, 05 Jun 2026
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Great Purchase
Convenient, easy to use app. Greatly enhanced reception and functionality of our phone when traveling a broad.
Laurie Ocustomer, 05 Jun 2026
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Good to choose Ubigi!
Chat GPT recommended me to choose Ubigi. It’s not so expensive, smooth in using, no stress.
Amid, 05 Jun 2026
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Great price and easy connections.
Great price and easy connections.
I have used Ubigi now for two years in Japan and Europe and found it seamless.
Dave, 05 Jun 2026
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great in eurapa
great in eurapa
customer, 05 Jun 2026
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Simple and good quality
Simple and good quality
customer, 05 Jun 2026
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Topping off eSIM is easy
The ability to Top Off an already installed Ubigi ESIM makes it very easy.
John M, 05 Jun 2026
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How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?
How to check eSIM compatibility
How to check carrier unlocking