Samodzielna pomoc - instalacja eSIM

Najpierw sprawdź na tej liście, czy Twoje urządzenie jest kompatybilne z usługami Ubigi.

Jeśli urządzenie jest kompatybilne z usługami Ubigi, musi być wyposażone w kartę eSIM lub fizyczną kartę SIM:

– Twoje urządzenie jest wyposażone w kartę eSIM: przejdź do następnego kroku.

– Twoje urządzenie jest wyposażone w fizyczną kartę SIM: postępuj zgodnie z instrukcjami tutaj.

Sprawdź teraz, czy profil eSIM jest zainstalowany/preinstalowany na Twoim urządzeniu. Kliknij:

Start > Ustawienia > Sieci i Internet > Komórkowe > Profile eSIM.
Na górze strony możesz zobaczyć, która karta SIM/eSIM są zainstalowane na Twoim urządzeniu. Profile Ubigi eSIM będą wyświetlane jako TSL-1234 (np. TSL-0131, TSL-0199 itp.).

Jeśli masz profil Ubigi eSIM, kliknij małą strzałkę, aby wyświetlić więcej opcji i kliknij użyj, aby go wybrać (kliknij tak w wyświetlonym komunikacie).

Jeśli nie zainstalowano profilu Ubigi eSIM, postępuj zgodnie z instrukcjami tutaj, aby zainstalować profil Ubigi eSIM.

Po zainstalowaniu profilu Ubigi eSIM kliknij go, aby wyświetlić więcej opcji i kliknij użyj, aby go wybrać. Następnie przejdź do następnego kroku.

Zweryfikowano

Works like a charm!

Very easy to set up! Works like s charm. Absolutely no problem whatsoever!

customer, 22 Sep 2026

A little apprehensive at first

A little apprehensive at first. Didn’t quite know if it was using my international roaming on my primary sim or not. More reassurance about that would be good. Someone sent me a text from Australia on my primary sim, I didn’t know if I could respond or not. Thought it might automatically turn my international roaming on and start charging me. I still don’t quite know. Guess I’ll find out when I get back to Australia on 26th!!

Suzanne, 22 Sep 2026

Amazing service and great plan flexibility

I accidentally ordered the wrong eSIM pack initially and couldn’t use it on my phone. The customer service teams assistance was very helpful and they quickly arranged for a refund to be processed so I could purchase the correct plan. The new plan I have works perfectly and it will last the whole month travelling across multiple countries in Europe and is great value for money. 10/10 would recommend!

Katie, 22 Sep 2026

No issues, easy to install

No problems and best prices

Thomas, 22 Sep 2026

I really liked this eSIM

I really liked this eSIM; it was easy to install, and the prices are very fair.

Ubigi eSim

Easy to set up & use!

Very kind and helpful staff

Very kind and helpful staff. Great experience!!!! We loved everything! :)))

Martina Cassarino, 22 Sep 2026

First time user but so far nothing but…

First time user but so far nothing but thumbs up!!

Neil, 22 Sep 2026

No Internet Connection for 30 Mins

We couldn't get Internet service for over 30 minutes on both our Pixel 9 phones once crossing into the USA. We switched from our physical sims to the ubigi sims immediately after entering the USA. We got an LTE connection right away but no Internet connection for over half an hour. This has never happened before with ubigi. Something definitely wasn't right with the service. In the ubigi app our sims showed as TURNED OFF even though they were fully activated in the phone settings as instructed. This was stressful as we needed Internet access for mapping assistance.

Doug, 22 Sep 2026

Everything was perfect

Very good

The prices are very good and the service is amazing. Used it through Europe and Middle East and have friends who use in the US.

Sean, 22 Sep 2026

I’m happy for eSIM

I’m happy for eSIM, very good and strong signal

MR NHUNG MR NHUNG DINH NGUYEN, 22 Sep 2026

Great network connection

Great network connection in rural areas. Easy and seamless data top ups. If only price point can be better, then it would have a 5 stars review level.

Customer, 22 Sep 2026

Very good app and great prices

Carolane Fréchette, 22 Sep 2026

Easy

Once you've managed to set it up - it's very easy to load up any plan anywhere around the world!