Check if your eSIM profile is installed on your device.
Check eSIM profile activation
Check if your eSIM profile is activated on your device.
Apply data to eSIM profile
Ensure data is applied to your Ubigi eSIM profile.
Check APN configuration
Ensure that the APN is correctly set for your Ubigi connectivty.
Check network display
Check the network status for your Ubigi connectivity.
Final checks!
Check account creation and Internet access.
First, check on this list if your device is compatible with Ubigi services.
If your device is compatible with Ubigi services, it must be equipped with an eSIM or a physical SIM card:
– Your device is equipped with an eSIM: go to the next step.
– Your device is equipped with a physical SIM card: follow instructions here.
Check now if an eSIM profile is installed/pre-installed on your device. Click on:
Start > Settings > Networks & Internet > Cellular > eSIM Profiles. At the top of the page, you can see which SIM card/eSIM are installed on your device. Ubigi eSIM profiles will be displayed as TSL-1234 (ex: TSL-0131, TSL-0199, etc.).
If you have a Ubigi eSIM profile, click on the little arrow to display more options and click on use to select it (click yes on the displayed message).
If no Ubigi eSIM profile is installed, please follow instructions here to install a Ubigi eSIM profile.
Once the Ubigi eSIM profile is installed, click on it to display more options and click on use to select it. After that, go to the next step.
Great
Based on 43539 reviews on
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Sometimes cut when going car or when…
Sometimes cut when going car or when living by car….
customer, 14 Aug 2026
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right coverage while I was on a boat at…
right coverage while I was on a boat at the Hyrosonu gulf
customer, 14 Aug 2026
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Best prices in Switzerland.
Best prices in Switzerland.
customer, 14 Aug 2026
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Solid
Solid. Does what it says on the tin. Pretty simple and quick to get sorted.
Usually my go-to last minute when going abroad, except I now have EU roaming as part of my contract.
Dan W-B, 14 Aug 2026
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SIM worked brilliantly on our trip to…
SIM worked brilliantly on our trip to Japan, would definitely recommend.
Karyn Grassick, 14 Aug 2026
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I used Ubigi several times
I used Ubigi several times, in Brazil, Europe and the UK, it’s easy to setup and I always get great service and connection.
Joshua Cadwell, 14 Aug 2026
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Excellent it’s a good company
Excellent it’s a good company
Dr James Ohene`Djan, 14 Aug 2026
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The connection was perfect in every…
The connection was perfect in every place I visited in Northern Europe. Great experience!
Mariana, 14 Aug 2026
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Wonderful product and worked perfectly.
Wonderful product and worked perfectly.
Anthony Gordon, 14 Aug 2026
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Worked like a charme
Worked like a charme. As soon as we entered the Moroccan port, the phone connected to the local network. The 10 gigabytes were more than enough for two weeks.
Andreas Peters, 14 Aug 2026
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Amazing service
Amazing service , got my plan activated upon landing , no network issue throughout my travel and stay in japan
Aarya Kevadia, 14 Aug 2026
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Very easy to add the eSIM and keep…
Very easy to add the eSIM and keep track of usage
customer, 14 Aug 2026
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Generally good but from.time to time i…
Generally good but from.time to time i lost connection in rome
customer, 14 Aug 2026
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AKA Transatel
It worked great. My only issue was that the eSIM wasn’t called Ubigi it was called Transatel. I had trouble distinguishing it when I got to Iceland. Once I realized and renamed it, I had no issues.
Denise, 14 Aug 2026
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Exactly as advertised
I've had no problems with my connection and the pricing was fair.
customer, 14 Aug 2026
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How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?
How to check eSIM compatibility
How to check carrier unlocking