Check if your eSIM profile is installed on your device.
Check eSIM profile activation
Check if your eSIM profile is activated on your device.
Apply data to eSIM profile
Ensure data is applied to your Ubigi eSIM profile.
Check APN configuration
Ensure that the APN is correctly set for your Ubigi connectivty.
Check network display
Check the network status for your Ubigi connectivity.
Final checks!
Check account creation and Internet access.
At this step, turn ON “flight mode” for 5 secondes and turn it OFF. This action will refresh the network connection from your device.
Once you are connected to the network, you will see a network icon appear on the bottom line.
– If you see a network icon with 1 to full bars, go to the next step.
– If the network does not appear (or it displays a sphere) please follow instructions here to select a network manually. Once the network is displayed, go to the next step.
NB: In case you still have no network bars displayed even after the manual selection, please contact our Customer Support for further help and provide the ICCID.
Great
Based on 31201 reviews on
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Fast customer help to quickly get…
Fast customer help to quickly get internet and move my esim profile.
customer, 08 Feb 2026
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Super efficient
Works perfectly!
customer, 08 Feb 2026
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Worked great on my trip to Tokyo.
Worked great on my trip to Tokyo.
Brooke, 08 Feb 2026
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Works Great
Easy to install
Works great! I'm in Japan and have had no problems at all using both email and WhatsApp.
Kathleen, 08 Feb 2026
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Good service work well
Good service work well
Karuna Robertson, 08 Feb 2026
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Straightforward to organise
Straightforward to organise, works well. No problems and a very reasonable price.
Jules, 08 Feb 2026
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No stress to access the internet.
No stress to access the internet.
customer, 08 Feb 2026
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Well priced and easy to install
Well priced and easy to install
Damien, 08 Feb 2026
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Fantastic gtear
Fantastic gtear
Jaisinh Patel customer, 08 Feb 2026
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I chose Ubigi mainly to try it out
I chose Ubigi mainly to try it out, and it exceeded my expectations. I bought a regional pack and it worked flawlessly. The setup was seamless, connecting was easy, and tracking data usage was straightforward. From purchasing the eSIM to using the service, the entire experience was smooth and hassle-free.
customer, 08 Feb 2026
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Connect automatically when I change…
Connect automatically when I change country they connection to Internet is always good so it’s great
Martin Chouinard, 08 Feb 2026
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Worked with zero issues
Worked with zero issues
customer, 08 Feb 2026
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Easy to install and a good price
Easy to install and a good price
customer, 08 Feb 2026
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Quick smooth installation top service
Quick smooth installation top service
Ben , Holland, 08 Feb 2026
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I have used Ubigi twice in Japan
I have used Ubigi twice in Japan and it was an easy process both times.
I lost service once on a tall remote mountain where another tour buddy on a different service still had signal, but overall I am very happy with the Ubigi eSIM
Nathan, 08 Feb 2026
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How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?
How to check eSIM compatibility
How to check carrier unlocking