Check if your eSIM profile is installed on your device.
Check eSIM profile activation
Check if your eSIM profile is activated on your device.
Apply data to eSIM profile
Ensure data is applied to your Ubigi eSIM profile.
Check APN configuration
Ensure that the APN is correctly set for your Ubigi connectivty.
Check network display
Check the network status for your Ubigi connectivity.
Final checks!
Check account creation and Internet access.
At this step, turn ON “flight mode” for 5 secondes and turn it OFF. This action will refresh the network connection from your device.
Once you are connected to the network, you will see a network icon appear on the bottom line.
– If you see a network icon with 1 to full bars, go to the next step.
– If the network does not appear (or it displays a sphere) please follow instructions here to select a network manually. Once the network is displayed, go to the next step.
NB: In case you still have no network bars displayed even after the manual selection, please contact our Customer Support for further help and provide the ICCID.
Great
Based on 39310 reviews on
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I took out a World Plan
I took out a World Plan to cover Uzbekistan, Tajikistan, Kyrgyzstan and Kazakhstan. Other than Tajikistan which there was no connection at all, the other three worked well. Just thought you should know. Thanks again.
Shelley, 11 Jun 2026
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My only concern is the process of…
My only concern is the process of ensuring that the settings are set up correctly
customer, 11 Jun 2026
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The service is good and stable.
The service is good and stable.
Dhr. Roman Schkliarov, 11 Jun 2026
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The very best eSIM I have ever used
The very best eSIM I have ever used. Easy to load and pretty much automatic to use. Never faltered during my travels in Egypt . I would definitely recommend this eSIM to everybody . Best value around..
Steven Pownall, 11 Jun 2026
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Super Reliable
Super Reliable
Lina, 11 Jun 2026
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Very good
Used in Japan with 0 problems
Sylvain D., 11 Jun 2026
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Easy to use and really good
Easy to use and really good and is not complicated
Netti, 11 Jun 2026
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Good speed and always available
Good speed and always available
customer, 11 Jun 2026
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Works well enough
Been able to make calls on data apps just fine
customer, 11 Jun 2026
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I love it so far
I love it so far
DAVID, 11 Jun 2026
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Easy to connect internet in a foreign…
Easy to connect internet in a foreign country
YY, 11 Jun 2026
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Easy to use and good value
Easy to use and good value
Joanna, 11 Jun 2026
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Fast, competent, and friendly customer service
I've used I Ubigi several times on different trips to Japan. When I went to add my eSIM for my most recent trip, it wasn't loading correctly because I deleted it after my last trip and apparently eSIM providers remember your device ID and assume you'll keep the eSIM they assigned you during your first transaction.
Anyway, there was no way for me to activate it on my own, so I had to contact customer service. After I sent the email, I assumed I'd have to wait until at least the next day to hear back from them and then deal with going back and forth for hours until it was resolved, but no! To my surprise, someone (shoutout to Chaouki!) emailed back within minutes and had my connection activated after a few messages. I honestly couldn't believe it. Highly recommended!
Laurel, 11 Jun 2026
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Speed and conection are sometimes big problem
For decent amount of money you get conected. Sometimes its slow.
customer, 11 Jun 2026
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It was easy to connect based on the…
It was easy to connect based on the guidance by ChatGPT.
Takeshi, 11 Jun 2026
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How to check eSIM compatibility
Smartphones / Tablets:
Dial *#06#. → If an EID number appears, your device is eSIM-compatible.
Windows 10 / 11:
Press Windows+I. Go to “Network & Internet” → If you see "Cellular", your PC is eSIM-compatible.
How to check carrier unlocking
iPhone / iPad:
Go to Settings > General > About. Scroll to Carrier Lock. → If you see “No SIM restrictions”, your device is unlocked.
Android:
Go to Settings > Network & Internet > Mobile network. Disable Automatic network selection. → If multiple networks appear, your device is unlocked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
If you choose to add a new one, the current plan will be removed. What would you like to do?
How to check eSIM compatibility
How to check carrier unlocking