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Great Trustpilot stars Trustpilot
Trustpilot stars
Based on 32770 reviews on Trustpilot
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to sign-up, track and use with no issues
Easy to sign-up and login, seamless service the entire time in Japan and the app was an added bonus to track data usage. Would chose Ubigi hands-down again in the future.
Laurene Wistner, 14 Mar 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Simple and always 4G
Easy and My phone has a good reception
stan janssen, 14 Mar 2026
5 stars Verified
Verified review
This user has been identified as a buyer
I find it very easy to travel with,
I find it very easy to travel with Ubigi because switching is smooth and direct when I arrive in another country
Emiel Mertens, 14 Mar 2026
5 stars Verified
Verified review
This user has been identified as a buyer
So far good
So far my South America package is working perfectly Good at Buenos Aires Good at Colonia del Sacramento
cliente Grettel, 14 Mar 2026
5 stars Verified
Verified review
This user has been identified as a buyer
I was able to use it without any signal…
I was able to use it without any signal issues and had no problems during the trip. Thanks to that, I had a great trip.
customer, 14 Mar 2026
5 stars Verified
Verified review
This user has been identified as a buyer
It works
It works! It works! It works!
Priscilla Wong, 14 Mar 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Works everywhere & straightforward!
Good, fair prices and easy to use/figure out. Has worked everywhere I've been and helped me save money while keeping me connected.
customer, 14 Mar 2026
5 stars Verified
Verified review
This user has been identified as a buyer
I will never travel without data again
I will never travel without data again. It worked so well and was so cheap to use.
pvr, 14 Mar 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to load and then keep track of…
Easy to load and then keep track of usasage. Great eSIMs and supporting App.
customer SAM, 14 Mar 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy installation
Easy installation, uninterrupted connection. Economical price.
customer, 14 Mar 2026
4 stars Verified
Verified review
This user has been identified as a buyer
The data is show to process
The data is slow to process
customer, 14 Mar 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Ubigi Japan Trip
Ubigi worked great during my time in Japan. I highly recommend this app!
portia boldin, 14 Mar 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to get it started and it did not…
Easy to get it started and it did not fail me.
customer, 14 Mar 2026
4 stars Verified
Verified review
This user has been identified as a buyer
Great service
I have used Ubigi a couple of times and recommend it to people. Normally it's been all good. My last trip I made a mistake and bought the wrong type of plan (I bought 'Germany' instead of 'Europe') which meant I had to either buy another plan or go without Internet. In future you shouldn't have the option to make that mistake. With jetlag etc, it should be easier to get a plan that covers Europe (which you have), without making the mistake.
Rachel O'Neill, 14 Mar 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Good service
Good service
Christophe Cuq, 14 Mar 2026
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How to check eSIM compatibility

Smartphones / Tablets:

Dial *#06#.
→ If an EID number appears, your device is eSIM-compatible.

Windows 10 / 11:

Press Windows+I.
Go to “Network & Internet”
→ If you see "Cellular", your PC is eSIM-compatible.

How to check carrier unlocking

iPhone / iPad:

Go to Settings > General > About.
Scroll to Carrier Lock.
→ If you see “No SIM restrictions”, your device is unlocked.

Android:

Go to Settings > Network & Internet > Mobile network.
Disable Automatic network selection.
→ If multiple networks appear, your device is unlocked.

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Each order can only include one eSIM data plan.

If you choose to add a new one, the current plan will be removed. What would you like to do?