Skip to content

 

LEGAL

 

Transatel Privacy Statement

 

At Transatel, we respect and protect the privacy of our customers and those who use our websites, products and services. This privacy statement provides details about how your personal information is collected and used. Personal information is any information that identifies you or would enable someone to contact you, such as your name, email address, phone number and other non-public information that is associated with such information. This privacy statement applies to all services provided by Transatel.

 

Information We Collect
Transatel collects and stores information regarding customer’s data usages. This information is however non-personally identified as Transatel does not collect, nor store customers personal information. All customers’ personal information is collected, stored and managed by Microsoft under its own Store Privacy Policy.

 

Notification of Changes
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we decide to change this privacy statement in any material way, we will notify you here, by email, or by other means so our users are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. In all cases, your continued use of any Site or our products and services constitutes consideration and your binding acceptance to any such changes.

 

 

 

Great Trustpilot stars Trustpilot
Trustpilot stars
Based on 31246 reviews on Trustpilot
5 stars Verified
Verified review
This user has been identified as a buyer
Love it
Very easy to use !
customer, 09 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Ubigi… OK
Fairly easy to use. Better value than Airalo
HAMILTON/IAN, 09 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to use and install
Easy to use and install. Have used Ubigi for all our travels for several years!
Lorraine Johnson, 09 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Great connectivity in Japan
Great connectivity in Japan
customer, 09 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
I still have not used it
I still have not used it
customer binh, 09 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
So easy to use and really efficient…
So easy to use and really efficient Many thanks
customer, 09 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Worked brilliantly!!
Worked brilliantly!!! Better than previous experiences with other esims!
David Dunn, 09 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Excellent and fast support!
I reached out to customer support because I couldn't get the eSIM to work. They replied almost immediately! After a couple of back-and-forth messages, they identified the cause: my Pixel 10 simply needed a system update. Great support and very helpful for overseas travelers!
Nana, 09 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to purchase and activate
Easy to purchase and activate. Had great service the whole 2 weeks across Thailand. Had unlimited data but didn’t even need it!
Valued User, 09 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Customer Service was incredible
Customer Service was incredible. They worked fast and were able to resolve my issues quickly.
Connor, 09 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
I bought a eSIM for my toddlers iPad…
I bought a eSIM for my toddlers iPad that she can’t live without. Let me tell you thee service is great and the plans vary so that there are affordable plans for everyone 🙂 I even buy a eSIM when my data is gone and the service is so much better.
jalisa mccall, 09 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Easy handling
Easy handling, automatic start when entering a country👍 good price!
Stuber Roos Regula, 09 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Reasonable cost with great service
Reasonable cost with great service
Kelly, 09 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Good value and a low-friction purchase…
Good value and a low-friction purchase and setup. Would use them again in Japan.
Scott N, 09 Feb 2026
5 stars Verified
Verified review
This user has been identified as a buyer
Works Well
Does what I want in New Zealand (from Australia) will see how I go in Europe later in the year when we travel to multiple countries 👍
Dawn, 09 Feb 2026

Your message has been sent.
We’ll get back to you shortly.

We have taken into account your subscription to the newsletter