At Transatel, we respect and protect the privacy of our customers and those who use our websites, products and services. This privacy statement provides details about how your personal information is collected and used. Personal information is any information that identifies you or would enable someone to contact you, such as your name, email address, phone number and other non-public information that is associated with such information. This privacy statement applies to all services provided by Transatel.
Information We Collect
Transatel collects and stores information regarding customer’s data usages. This information is however non-personally identified as Transatel does not collect, nor store customers personal information. All customers’ personal information is collected, stored and managed by Microsoft under its own Store Privacy Policy.
Notification of Changes
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we decide to change this privacy statement in any material way, we will notify you here, by email, or by other means so our users are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. In all cases, your continued use of any Site or our products and services constitutes consideration and your binding acceptance to any such changes.
Great
Based on 27616 reviews on
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Not 100 % perfect
I bought a unlimited 30 days for japan since i wa stay a little bit more then 3 weeks. I had for week now and for last 3 Days the connect have suddenly disappeared, like 7 times now, luckily it have came back after 5-10 mins.. So it's not 100 % reliable.
customer, 27 Oct 2025
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Easy purchase and immediate access. Great signal everywhere… would be my future purchase for every trip..
Easy purchase and immediate access.
Customer, 27 Oct 2025
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Easy to set up and good value for money
Easy to set up and good value for money
Karen, 27 Oct 2025
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Was a straight forward process and I…
Was a straight forward process and I didn't have to do much. Worked really well on my android as well. I would recommend acquiring an esim at least 48 hours before traveling, that is how long it took for me.
Robert Kwiatkowski, 27 Oct 2025
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Good Esim for travelling in Tokyo
Good Esim for travelling in Tokyo, Kyoto and Osaka. Various plan for a decent price. Easy to install and activate. User friendly app to top up for more data and keep track of your data usage. We are happy. Recommended.
Anh, 27 Oct 2025
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I can't switch my local plan to regional
I bought my plan for Germany, but I'd like to change to a regional plan, because I'll travel to Italy and France.
I didn't find a way to convert my local plan to a regional one.
Even if I'd have to pay some fee for this switch, it would be better than buying another plan.
Fabio Copette, 27 Oct 2025
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Perfect for Digital Nomads
As a digital nomad, having reliable wifi is essential when traveling. Ubigi had great coverage all over Rome and I was able to teach my classes in different parts of the city without a hitch.
Marya, 27 Oct 2025
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Great service and coverage!
Great service and coverage while traveling through Japan and South Korea. No issues at all and easy to set up eSIM.
Efrain H, 27 Oct 2025
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Ease to activation is great
Ease to activation is great
customer, 27 Oct 2025
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Works great!
Works great!
klant, 27 Oct 2025
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Smooth connection
Activating the eSim was easy and had a smooth connection all the time
customer, 27 Oct 2025
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ESim is very good
ESim is very good, and helps a lot . It was only two times a bit complicated to activate. But thank you, I use Ubigi pretty much.
customer, 27 Oct 2025
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Easy to install and took just minutes
Easy to install and took just minutes. Excellent coverage in Japan and at a great price too.
Georgina Sutton, 27 Oct 2025
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Good service worked right away landing…
Good service worked right away landing in Japan
customer, 27 Oct 2025
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This user has been identified as a buyer
perfect trip with Ubigi
my trip was perfect because of Ubigi. it worked very well and there was no any problem. thank you
Tina, 27 Oct 2025
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How to check if a device is ready for eSIM?
Check eSIM compatibility
Smartphones & Cellular Tablets:
Dial (*#06#). If an EID number shows, your device supports eSIM!
Laptops (Windows 10/11):
Open your flyout (bottom-right corner). If Cellular settings are visible, your laptop supports eSIM!
Check Carrier Unlock
On iOS:
Go to Settings > General > About, scroll to Carrier Lock. If it says "No SIM restrictions", your device is unlocked!
On Android:
Go to Settings > Network & Internet > Mobile Network, turn off Auto network selection. If you see multiple available networks, your device is unlocked! If only one appears, or you get an error, it may be locked.
You already have an eSIM in your cart.
Each order can only include one eSIM data plan.
Current plan: •
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