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我的安卓设备上已安装并激活 Ubigi eSIM 配置文件,网络已显示,但无法上网,我该怎么办?

重要: 如果您的手机上有多个 SIM 卡/eSIM(”计划”),则无法同时激活两个计划的蜂窝数据。您只能将蜂窝数据应用于其中一个计划。

您需要确认蜂窝数据已应用于 Ubigi eSIM 配置文件,才能访问互联网。为此,请访问:

– 转到设置:


– 然后选择连接:


– 然后选择 SIM 卡管理器:


– 转到移动数据:


– 将移动数据应用到 eSIM (Ubigi) 并验证:


现在您的手机将通过 Ubigi eSIM 使用移动数据。

在寻找特定的东西吗?

其他常见问题:

我恢复了(新)iPhone 上的数据,但我的 eSIM 配置文件无法使用。怎么办?

我即将旅行。如何管理我设备上的 Ubigi eSIM 卡?

解决安卓设备上的 Ubigi eSIM 配置文件问题

解决 iPhone 上的 Ubigi eSIM 配置文件问题

iMessage 无法与我的 Ubigi eSIM 配置文件一起使用。怎么办?

如何知道我的 Ubigi eSIM 配置文件是否已在 iPhone/iPad 上激活?

如何在 iPhone 上获取并安装 Ubigi eSIM 配置文件?

如何在安卓设备上获取并安装Ubigi eSIM个人档案?

如何通过 iPhone 或 iPad 上的 Ubigi 应用程序购买数据计划?

如何检查我的 iPhone 上是否安装了 Ubigi eSIM 配置文件?

我的 iPhone/iPad 上已安装并激活 Ubigi eSIM 配置文件,但没有显示任何网络,我该怎么办?

我的 eSIM Ubigi 配置文件已在 iPhone/iPad 上安装并激活,网络已显示,但无法上网,怎么办?

我如何知道我的 Ubigi eSIM 配置文件是否已安装在我的安卓设备上?

移动数据已应用到我的 Android 设备上的 Ubigi eSIM 配置文件,但无法访问互联网,我该怎么办?

我可以用 Ubigi eSIM 数据计划打电话吗?

如何找到我的 Ubigi eSIM 的 ICCID(序列号)?

如何重置我的 Ubigi eSIM 账户密码?

如何查看 Ubigi eSIM 的余额?

如何删除我的 Ubigi 账户?

我购买了错误的数据计划,但没有使用,如何更改?

如何获得购买 Ubigi 数据计划的发票?

我有一部新的安卓设备。如何将我的 Ubigi eSIM 配置文件重新安装到新设备上?

当我想重新使用 iPhone 上的 Ubigi eSIM 个人档案时,我该如何启用?

当我旅行或不使用 iPhone 时,如何禁用我的 Ubigi eSIM 配置文件?

当我想在安卓设备上重新使用我的 Ubigi eSIM 配置文件时,我该如何启用它?

如何删除 iPhone/iPad 上的 Ubigi eSIM 配置文件?

Ubigi 连接失效。我是否应该禁用设备上的 DNS 或 VPN?

太棒了 Trustpilot stars Trustpilot
Trustpilot stars
基于 Trustpilot 44003条评论
5 stars 已验证
已验证评论
该用户已被识别为买家
The eSim was easy to install and use
The eSim was easy to install and use. I did use Ai to make sure I turned off all my normal carrier channels so that I wasn't paying extra on my cell plan.
Family G, 21 Aug 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Ubigi japan
Easy to use, great connectivity, help centre is top notch!
AA, 21 Aug 2026
4 stars 已验证
已验证评论
该用户已被识别为买家
Good experience
Good experience
Kamal, 21 Aug 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Works very well
Works very well, including WiFi calling over data line
customer, 21 Aug 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
User experience
Smooth usage, no issues since using from day one.
Gnana Krishnanoorthy, 21 Aug 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Good product
Good product
Alexander, 21 Aug 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Easy setup with great coverage.
Easy setup with great coverage.
Michael, 21 Aug 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Second time using Ubigi in Japan
Second time using Ubigi in Japan - both times no issues at all. Fast connection. Highly recommend!
JCChi, 21 Aug 2026
4 stars 已验证
已验证评论
该用户已被识别为买家
Great service, but referral policy needs improvement
Overall, I have been very satisfied with Ubigi’s pricing, network quality and reliability. However, I find the referral program disappointing. Because my very first purchase years ago was made through the website, my existing account is permanently excluded from the program, even though I now purchase plans through the app. I find it unfortunate that the original purchase channel matters more than customer loyalty. This was also not clear to me when I made my first purchase. I hope Ubigi will reconsider this policy in the future.
Mark, 21 Aug 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
The SIM is perfect for travelling
The SIM is perfect for travelling, highly recommended.
customer, 21 Aug 2026
4 stars 已验证
已验证评论
该用户已被识别为买家
Good reception and easy to use.
Good reception and easy to use.
Mel, 21 Aug 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Working great in switzerland
Working great in switzerland
Andre, 21 Aug 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
easy installation
easy installation great reception
Kko, 21 Aug 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Worked every time
Worked every time
Janice Thomas, 21 Aug 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Ubigi esim helped my trip a lot
It helped me during my trip so wonderfully. It took me a long time to read and chose the right kind , and understand the instructions before going on the trip. However it was easy to start using after I arrived Shanghai, then EU countries. I bought China for transit time and unlimited Europe for 15 days for visiting France, Spain, and Germany. I spent my travel time with a very comfortable wi-fi condition.
Fumie, 21 Aug 2026

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