Skip to content
← 返回问题
我恢复了(新)iPhone 上的数据,但我的 eSIM 配置文件无法使用。怎么办?

将数据恢复到新 iPhone 或其他 iPhone 时,eSIM 配置文件不会被恢复。这是 Apple 在数据恢复过程中的限制。

为了在恢复或重置设备后在 iPhone 上正确重新安装您的 Ubigi eSIM 配置文件,我们建议您按照以下说明操作:

A/ 如果您要将数据恢复或传输到同一部 iPhone:
使用您的主 SIM 卡(本地)连接到 WiFi 或蜂窝数据,然后按照此处的说明重新安装您的 Ubigi eSIM 配置文件。

B/ 如果你要将 数据恢复 或传输 到新的 iPhone 或 不同的 iPhone:
如果你仍然可以使用安装了 Ubigi eSIM 配置文件的 “旧 “手机,请访问该手机并进入 “设置 “删除eSIM 配置文件。(

之后,请按照此链接上的说明将 eSIM 配置文件重新安装到您的新手机上。

如果您无法访问安装了 Ubigi eSIM 配置文件的 “旧 “手机,请通过您的 Ubigi 账户中的电子邮件地址联系客户服务中心,以帮助您解决问题。

Was this article helpful?
YesNo

在寻找特定的东西吗?

其他常见问题:

我即将旅行。如何管理我设备上的 Ubigi eSIM 卡?

解决安卓设备上的 Ubigi eSIM 配置文件问题

解决 iPhone 上的 Ubigi eSIM 配置文件问题

iMessage 无法与我的 Ubigi eSIM 配置文件一起使用。怎么办?

如何知道我的 Ubigi eSIM 配置文件是否已在 iPhone/iPad 上激活?

如何在 iPhone 上获取并安装 Ubigi eSIM 配置文件?

如何在安卓设备上获取并安装Ubigi eSIM个人档案?

如何通过 iPhone 或 iPad 上的 Ubigi 应用程序购买数据计划?

如何检查我的 iPhone 上是否安装了 Ubigi eSIM 配置文件?

我的 iPhone/iPad 上已安装并激活 Ubigi eSIM 配置文件,但没有显示任何网络,我该怎么办?

我的 eSIM Ubigi 配置文件已在 iPhone/iPad 上安装并激活,网络已显示,但无法上网,怎么办?

我如何知道我的 Ubigi eSIM 配置文件是否已安装在我的安卓设备上?

我的安卓设备上已安装并激活 Ubigi eSIM 配置文件,网络已显示,但无法上网,我该怎么办?

移动数据已应用到我的 Android 设备上的 Ubigi eSIM 配置文件,但无法访问互联网,我该怎么办?

我可以用 Ubigi eSIM 数据计划打电话吗?

如何找到我的 Ubigi eSIM 的 ICCID(序列号)?

如何重置我的 Ubigi eSIM 账户密码?

如何查看 Ubigi eSIM 的余额?

如何删除我的 Ubigi 账户?

我购买了错误的数据计划,但没有使用,如何更改?

如何获得购买 Ubigi 数据计划的发票?

我有一部新的安卓设备。如何将我的 Ubigi eSIM 配置文件重新安装到新设备上?

当我想重新使用 iPhone 上的 Ubigi eSIM 个人档案时,我该如何启用?

当我旅行或不使用 iPhone 时,如何禁用我的 Ubigi eSIM 配置文件?

当我想在安卓设备上重新使用我的 Ubigi eSIM 配置文件时,我该如何启用它?

如何删除 iPhone/iPad 上的 Ubigi eSIM 配置文件?

Ubigi 连接失效。我是否应该禁用设备上的 DNS 或 VPN?

太棒了 Trustpilot stars Trustpilot
Trustpilot stars
基于 Trustpilot 29827条评论
4 stars 已验证
已验证评论
该用户已被识别为买家
Easy connection when landed
Easy connection when landed
Stephanie Witts, 16 Dec 2025
5 stars 已验证
已验证评论
该用户已被识别为买家
Fast and reliable provider
Fast and reliable provider. Easy to use and no hassle dealing with changing SIM’s. I recommend using Ubigi eSIM
Alina, 16 Dec 2025
5 stars 已验证
已验证评论
该用户已被识别为买家
Used during Japan trip for three weeks
Used during Japan trip for three weeks, fast and reliable, pretty cheap as well.
Kyryl Korovin, 15 Dec 2025
5 stars 已验证
已验证评论
该用户已被识别为买家
I trust Ubigi to work when I get to my…
I trust Ubigi to work when I get to my destination. The plans are affordable and a good value. On a recent trip, my wife was using a competitors ESIM and it did not connect on 2 of the islands we visited where my Ubigi did.
Ralphg, 15 Dec 2025
5 stars 已验证
已验证评论
该用户已被识别为买家
Relatively cheap...
Relatively cheap... easy to setup eSIM... no hassles during the period I was using it.
Simon Brooks, 15 Dec 2025
5 stars 已验证
已验证评论
该用户已被识别为买家
Simple to install and operate…
Simple to install and operate automatically. Great experience
customer, 15 Dec 2025
5 stars 已验证
已验证评论
该用户已被识别为买家
Excellent coverage everywhere I went.
Excellent coverage everywhere I went.
Terezinya Daniel, 15 Dec 2025
4 stars 已验证
已验证评论
该用户已被识别为买家
the esim card itself good, but receives fraud messages
the esim card is very easy to use and convenient. the price is good. the unfortunate aspect is that you will receive spam and fraud messages soon. just be careful!
Chan, 15 Dec 2025
5 stars 已验证
已验证评论
该用户已被识别为买家
Reliable Global eSIM for Travelers (Japan)
Went to Japan (i.e, Fukuoka, Yufuin, Beppu, Onomichi, Imabari, Matsuyama, Hiroshima, Kansai and Kanto area). Overall, it delivers on convenience and coverage, making it a dependable choice for Japan trips (can't comment on different countries yet). Easy setup: Activation is straightforward. Scan a QR code, install the eSIM, and you’re online within minutes. Stable performance: In most locations, data speeds are reliable for navigation, messaging, browsing, and even video calls.
Satisfied Customer, 15 Dec 2025
5 stars 已验证
已验证评论
该用户已被识别为买家
Too easy
Too easy, worked as soon as I landed, so convenient.
Daz, 15 Dec 2025
5 stars 已验证
已验证评论
该用户已被识别为买家
Easy to use
All fine, easy to use.
customer, 15 Dec 2025
5 stars 已验证
已验证评论
该用户已被识别为买家
Very useful
Very useful
customer, 15 Dec 2025
5 stars 已验证
已验证评论
该用户已被识别为买家
Everthing was good
Everthing was good, Thanks Ubigi A +++++
customer, 15 Dec 2025
5 stars 已验证
已验证评论
该用户已被识别为买家
Seamless Ubigi eSIM Experience
I was using Ubigi for the first time. This eSIM was really easy to install and to use during my stay in Japan. This was such a breeze compared to another eSIM option I have used in the past. I will certainly use Ubigi again during my upcoming travel to Europe.
Hoskin, 15 Dec 2025
4 stars 已验证
已验证评论
该用户已被识别为买家
Connection is slow half of the times
Connection is slow half of the times, this is somehow different than last time I used Ubigi. The only difference is I got the unlimited package this time vs. 10GB last time. My wife uses 10GB without any issues either. If you are throttling the speed of the unlimited package, what's the point of paying more to get less?
customer, 15 Dec 2025

您的信息已发送。
我们会尽快与您联系。

我们已考虑到您订阅了新闻通讯。