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如何重置我的 Ubigi eSIM 账户密码?

如果您忘记了密码:
– 打开智能手机/平板电脑上的 Ubigi 应用程序,或在 Windows 10/11 设备上访问 ubigi.me
– 然后点击“忘记密码?
– 输入与您的 Ubigi 账户关联的电子邮件地址,并按照设备屏幕上的说明更改密码。

在寻找特定的东西吗?

其他常见问题:

我恢复了(新)iPhone 上的数据,但我的 eSIM 配置文件无法使用。怎么办?

我即将旅行。如何管理我设备上的 Ubigi eSIM 卡?

解决安卓设备上的 Ubigi eSIM 配置文件问题

解决 iPhone 上的 Ubigi eSIM 配置文件问题

iMessage 无法与我的 Ubigi eSIM 配置文件一起使用。怎么办?

如何知道我的 Ubigi eSIM 配置文件是否已在 iPhone/iPad 上激活?

如何在 iPhone 上获取并安装 Ubigi eSIM 配置文件?

如何在安卓设备上获取并安装Ubigi eSIM个人档案?

如何通过 iPhone 或 iPad 上的 Ubigi 应用程序购买数据计划?

如何检查我的 iPhone 上是否安装了 Ubigi eSIM 配置文件?

我的 iPhone/iPad 上已安装并激活 Ubigi eSIM 配置文件,但没有显示任何网络,我该怎么办?

我的 eSIM Ubigi 配置文件已在 iPhone/iPad 上安装并激活,网络已显示,但无法上网,怎么办?

我如何知道我的 Ubigi eSIM 配置文件是否已安装在我的安卓设备上?

我的安卓设备上已安装并激活 Ubigi eSIM 配置文件,网络已显示,但无法上网,我该怎么办?

移动数据已应用到我的 Android 设备上的 Ubigi eSIM 配置文件,但无法访问互联网,我该怎么办?

我可以用 Ubigi eSIM 数据计划打电话吗?

如何找到我的 Ubigi eSIM 的 ICCID(序列号)?

如何查看 Ubigi eSIM 的余额?

如何删除我的 Ubigi 账户?

我购买了错误的数据计划,但没有使用,如何更改?

如何获得购买 Ubigi 数据计划的发票?

我有一部新的安卓设备。如何将我的 Ubigi eSIM 配置文件重新安装到新设备上?

当我想重新使用 iPhone 上的 Ubigi eSIM 个人档案时,我该如何启用?

当我旅行或不使用 iPhone 时,如何禁用我的 Ubigi eSIM 配置文件?

当我想在安卓设备上重新使用我的 Ubigi eSIM 配置文件时,我该如何启用它?

如何删除 iPhone/iPad 上的 Ubigi eSIM 配置文件?

Ubigi 连接失效。我是否应该禁用设备上的 DNS 或 VPN?

太棒了 Trustpilot stars Trustpilot
Trustpilot stars
基于 Trustpilot 32728条评论
5 stars 已验证
已验证评论
该用户已被识别为买家
Smooth
Smooth it was relatevly easy to start up, which was the important thing. We were just a few days in Japan and wanted to have internet connection while skiing, and ubigi could provide that.
Niclas, 14 Mar 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
everything was working fine
everything was working fine
customer, 14 Mar 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Super Easy Set-up
Super easy to setup and easy to use. eSIM card started working as soon as we were in Vietnam. I would highly recommend.
Theresa S., 14 Mar 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
The App was very easy and user-friendly.
The App was very easy and user-friendly.
John Fensham, 14 Mar 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Easy to use
Easy to use, affordable, and worked well while in Japan.
B.A., 14 Mar 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Easy and smooth to use.
Easy and smooth to use.
customer, 14 Mar 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Very good coverage and speed
Very good coverage and speed
NF, 14 Mar 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Good quo
Ery good. Easy to connect
customer, 14 Mar 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Easy to use and great rates
Easy to use and great rates, highly recommend!
Craig, 14 Mar 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Easy to use even for technologically challenged
This was the very first time with SIM/eSIM. Ubigi made it easy for technologically challenged to access data in Japan. Not only connecting to internet on the go so easy but also very reasonable price. No more looking for McDonald's or Starbucks. And most of the time I am on 5G in Tokyo. I used to depends on paper maps but now I follow GPS directions.
Jess, 14 Mar 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Makes it so easy
What a boon to be able to get data etc anywhere in the world without worrying about anything, if you have bought a cover-all package.
Linda Farrington, 14 Mar 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
I had an absolutely flawless experience…
I had an absolutely flawless experience using Ubigi eSIM during my solo trip to Japan. Setup was incredibly easy. I installed it before I even left home, and the moment I landed, I had data. No hunting for SIM cards, no airport kiosks, no stress. The connection was fast, reliable, and consistent everywhere I went… from Tokyo to Kyoto and even while navigating train stations and side streets. Google Maps, translations, train schedules, messaging… everything worked seamlessly. It made traveling feel smooth and grounded instead of chaotic. I also appreciated how transparent the data usage tracking was in the app. No surprises, no hidden fees, just straightforward service that worked exactly as promised. Honestly, having dependable data the entire time gave me so much peace of mind. Ubigi made staying connected effortless, and I would absolutely use it again for international travel. Highly recommend.
TC Snyder, 14 Mar 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Only this in Japan
Good price, easy to use, after landing and active work immediately, perfect quality dirung calls. Used with samsung mobile.
Melinda, 14 Mar 2026
4 stars 已验证
已验证评论
该用户已被识别为买家
It was mostly great
It was mostly great, occasionally some hassles connecting but nothing major
Kate Bin, 14 Mar 2026
4 stars 已验证
已验证评论
该用户已被识别为买家
Very competitive e-SIM!
It was indeed very easy to use Ubigi e-SIM comparing with other e-SIMs. Besides, cost of Ubigi e-SIM is very competitive than others.
customer, 14 Mar 2026

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