Skip to content
← 返回问题
如何重置我的 Ubigi eSIM 账户密码?

如果您忘记了密码:
– 打开智能手机/平板电脑上的 Ubigi 应用程序,或在 Windows 10/11 设备上访问 ubigi.me
– 然后点击“忘记密码?
– 输入与您的 Ubigi 账户关联的电子邮件地址,并按照设备屏幕上的说明更改密码。

在寻找特定的东西吗?

其他常见问题:

我恢复了(新)iPhone 上的数据,但我的 eSIM 配置文件无法使用。怎么办?

我即将旅行。如何管理我设备上的 Ubigi eSIM 卡?

解决安卓设备上的 Ubigi eSIM 配置文件问题

解决 iPhone 上的 Ubigi eSIM 配置文件问题

iMessage 无法与我的 Ubigi eSIM 配置文件一起使用。怎么办?

如何知道我的 Ubigi eSIM 配置文件是否已在 iPhone/iPad 上激活?

如何在 iPhone 上获取并安装 Ubigi eSIM 配置文件?

如何在安卓设备上获取并安装Ubigi eSIM个人档案?

如何通过 iPhone 或 iPad 上的 Ubigi 应用程序购买数据计划?

如何检查我的 iPhone 上是否安装了 Ubigi eSIM 配置文件?

我的 iPhone/iPad 上已安装并激活 Ubigi eSIM 配置文件,但没有显示任何网络,我该怎么办?

我的 eSIM Ubigi 配置文件已在 iPhone/iPad 上安装并激活,网络已显示,但无法上网,怎么办?

我如何知道我的 Ubigi eSIM 配置文件是否已安装在我的安卓设备上?

我的安卓设备上已安装并激活 Ubigi eSIM 配置文件,网络已显示,但无法上网,我该怎么办?

移动数据已应用到我的 Android 设备上的 Ubigi eSIM 配置文件,但无法访问互联网,我该怎么办?

我可以用 Ubigi eSIM 数据计划打电话吗?

如何找到我的 Ubigi eSIM 的 ICCID(序列号)?

如何查看 Ubigi eSIM 的余额?

如何删除我的 Ubigi 账户?

我购买了错误的数据计划,但没有使用,如何更改?

如何获得购买 Ubigi 数据计划的发票?

我有一部新的安卓设备。如何将我的 Ubigi eSIM 配置文件重新安装到新设备上?

当我想重新使用 iPhone 上的 Ubigi eSIM 个人档案时,我该如何启用?

当我旅行或不使用 iPhone 时,如何禁用我的 Ubigi eSIM 配置文件?

当我想在安卓设备上重新使用我的 Ubigi eSIM 配置文件时,我该如何启用它?

如何删除 iPhone/iPad 上的 Ubigi eSIM 配置文件?

Ubigi 连接失效。我是否应该禁用设备上的 DNS 或 VPN?

太棒了 Trustpilot stars Trustpilot
Trustpilot stars
基于 Trustpilot 36489条评论
5 stars 已验证
已验证评论
该用户已被识别为买家
Customer 1
Easy installation
customer, 07 May 2026
4 stars 已验证
已验证评论
该用户已被识别为买家
Good experience
Totally good experience whilst using the e-sim in the abroad.
KEN.I.Ikeda, 07 May 2026
4 stars 已验证
已验证评论
该用户已被识别为买家
1rst time user of specialized e SIM)
1rst time user of specialized e SIM) : easy to install and use. And Forget it during my vacations - working great . Would probably do it again !
Philippe R, 07 May 2026
4 stars 已验证
已验证评论
该用户已被识别为买家
Your website does not state a user can…
Your website does not state a user can only buy an eSIM for his account. I bought a 2nd eSIM for my wife and it was posted to my account/phone. Had to work with customer support to get it fixed. Better instructions on your website would be very helpful
customer, 07 May 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Easy to install
Easy to install
CL, 07 May 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
This was exactly the bundle I needed
This was exactly the bundle I needed—it matched my stay duration and data usage perfectly.
Immerzl, 07 May 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Always connected and easy to use
Always connected and easy to use
customer, 07 May 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Good service.Really reliable
Good service.Really reliable
Edward Dominguez, 07 May 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Used before, Will use again.
No issues. Worked as expected throughout Philippines .
customer, 06 May 2026
4 stars 已验证
已验证评论
该用户已被识别为买家
Perfect data when in Berlin center.
Perfect data when in Berlin center.
customer, 06 May 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Cheap communication in Brazil w/Ubigi…
Ubigi allowed to communicate through Whatsapp in Brazil at a very reasonable price.
Simone Einstoss Granado, 06 May 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
It worked immediately with no problems
It worked immediately with no problems. It didn't cost much ...
customer, 06 May 2026
4 stars 已验证
已验证评论
该用户已被识别为买家
Good but was frustrating
It was good once I got connected. However, activating it was curious to say the least and frustrating. Thought it would be very simple but kept telling me that the carrier had locked my phone but that was correct. Somehow, it fixed itself after 2 days and I could activate
John Young, 06 May 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Very easy to install and worked…
Very easy to install and worked perfectly upon our arrival in Tokyo.
Susan L., 06 May 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Automatically connected to network when…
Automatically connected to network when I reached Japan. Good coverage where we went. Easy to check data used in the app.
Theo, 06 May 2026

您的信息已发送。
我们会尽快与您联系。

我们已考虑到您订阅了新闻通讯。