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如何重置我的 Ubigi eSIM 账户密码?

如果您忘记了密码:
– 打开智能手机/平板电脑上的 Ubigi 应用程序,或在 Windows 10/11 设备上访问 ubigi.me
– 然后点击“忘记密码?”
– 输入与您的 Ubigi 账户关联的电子邮件地址,并按照设备屏幕上的说明更改密码。

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其他常见问题:

我恢复了(新)iPhone 上的数据,但我的 eSIM 配置文件无法使用。怎么办?

我即将旅行。如何管理我设备上的 Ubigi eSIM 卡?

解决安卓设备上的 Ubigi eSIM 配置文件问题

解决 iPhone 上的 Ubigi eSIM 配置文件问题

iMessage 无法与我的 Ubigi eSIM 配置文件一起使用。怎么办?

如何知道我的 Ubigi eSIM 配置文件是否已在 iPhone/iPad 上激活?

如何在 iPhone 上获取并安装 Ubigi eSIM 配置文件?

如何在安卓设备上获取并安装Ubigi eSIM个人档案?

如何通过 iPhone 或 iPad 上的 Ubigi 应用程序购买数据计划?

如何检查我的 iPhone 上是否安装了 Ubigi eSIM 配置文件?

我的 iPhone/iPad 上已安装并激活 Ubigi eSIM 配置文件,但没有显示任何网络,我该怎么办?

我的 eSIM Ubigi 配置文件已在 iPhone/iPad 上安装并激活,网络已显示,但无法上网,怎么办?

我如何知道我的 Ubigi eSIM 配置文件是否已安装在我的安卓设备上?

我的安卓设备上已安装并激活 Ubigi eSIM 配置文件,网络已显示,但无法上网,我该怎么办?

移动数据已应用到我的 Android 设备上的 Ubigi eSIM 配置文件,但无法访问互联网,我该怎么办?

我可以用 Ubigi eSIM 数据计划打电话吗?

如何找到我的 Ubigi eSIM 的 ICCID(序列号)?

如何查看 Ubigi eSIM 的余额?

如何删除我的 Ubigi 账户?

我购买了错误的数据计划,但没有使用,如何更改?

如何获得购买 Ubigi 数据计划的发票?

我有一部新的安卓设备。如何将我的 Ubigi eSIM 配置文件重新安装到新设备上?

当我想重新使用 iPhone 上的 Ubigi eSIM 个人档案时,我该如何启用?

当我旅行或不使用 iPhone 时,如何禁用我的 Ubigi eSIM 配置文件?

当我想在安卓设备上重新使用我的 Ubigi eSIM 配置文件时,我该如何启用它?

如何删除 iPhone/iPad 上的 Ubigi eSIM 配置文件?

Ubigi 连接失效。我是否应该禁用设备上的 DNS 或 VPN?

太棒了 Trustpilot stars Trustpilot
Trustpilot stars
基于 Trustpilot 上48781条评论
5 stars 已验证
已验证评论
该用户已被识别为买家
Easy to install and worked great as…
Easy to install and worked great as soon as I landed. Better than other eSIM I have tried. Will use again!
Tim McDowell, 17 Oct 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Easy to use
As a first timer, very user friendly and reliable
Ann, 17 Oct 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Very easy and convenient
Very easy to set up and no issues with connectivity in Japan, in fact I had great service even in isolated areas!
customer, 17 Oct 2026
4 stars 已验证
已验证评论
该用户已被识别为买家
No Local Phone# with eSIM.
If you do not need to get SMS or use local phone number, the eSIM is great and coverage is excellent across Japan.
Tribhawan, 17 Oct 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Seamless experience when using in…
Seamless experience when using in Japan. Took a little to set up, but after that it worked like a dream. I would definitely use this service again.
Peter, 17 Oct 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Excellent!
Excellent!
Juan Carlos, 17 Oct 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
It worked just as it said it would
It worked just as it said it would. Easy to use.
Angela Luty, 17 Oct 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Great if you are using a writeable physical Sim for eSim profiles.
My eSim usage is complicated. My phone has 2 physical Sim slots so I have to write my eSim profiles on a re-writable physical Sim card (on another phone, told you it was complicated) and then put it in my everyday phone. Ubigi is perfect for my because the profile doesn't expire when my data plan does as long as I purchase another plan within 18 months. So no more shutting the phone down and swapping out to write a new profile everytime I travel. I'm also getting way better speeds in Thailand than with my previous eSim provider (a popular one). Seems Ubigi provide better network access making their plans great value with similar prices for faster speeds.
Warren, 17 Oct 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
This eSIM works perfect so far. Awesome!
This eSIM works perfect so far. From the moment we landed, it came on immediately! We are only a couple of days into our trip. But so far I give this a perfect score! Highly recommend this to anyone coming to Japan! A+
Steve Simpson, 17 Oct 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Great coverage even in remote spots
Great coverage even in remote spots I highly recommend !
Nuno Fernandes, 17 Oct 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Easy to use.
Easy to use.
Margaret, 17 Oct 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Easy to use
Easy to use. Had coverage to every place we visited in Japan.
Peter, 17 Oct 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Data convenience out of America
Data free when you travel out of United States.
Ella, 17 Oct 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
The best e sim i ever used in my…
The best e sim i ever used in my life!!!!
customer, 17 Oct 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Very easy to purchase and setup
Very easy to purchase and setup. Can’t get better than that!!! Did not experience any issues.
Gail, 17 Oct 2026
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