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如何重置我的 Ubigi eSIM 账户密码?

如果您忘记了密码:
– 打开智能手机/平板电脑上的 Ubigi 应用程序,或在 Windows 10/11 设备上访问 ubigi.me
– 然后点击“忘记密码?
– 输入与您的 Ubigi 账户关联的电子邮件地址,并按照设备屏幕上的说明更改密码。

在寻找特定的东西吗?

其他常见问题:

我恢复了(新)iPhone 上的数据,但我的 eSIM 配置文件无法使用。怎么办?

我即将旅行。如何管理我设备上的 Ubigi eSIM 卡?

解决安卓设备上的 Ubigi eSIM 配置文件问题

解决 iPhone 上的 Ubigi eSIM 配置文件问题

iMessage 无法与我的 Ubigi eSIM 配置文件一起使用。怎么办?

如何知道我的 Ubigi eSIM 配置文件是否已在 iPhone/iPad 上激活?

如何在 iPhone 上获取并安装 Ubigi eSIM 配置文件?

如何在安卓设备上获取并安装Ubigi eSIM个人档案?

如何通过 iPhone 或 iPad 上的 Ubigi 应用程序购买数据计划?

如何检查我的 iPhone 上是否安装了 Ubigi eSIM 配置文件?

我的 iPhone/iPad 上已安装并激活 Ubigi eSIM 配置文件,但没有显示任何网络,我该怎么办?

我的 eSIM Ubigi 配置文件已在 iPhone/iPad 上安装并激活,网络已显示,但无法上网,怎么办?

我如何知道我的 Ubigi eSIM 配置文件是否已安装在我的安卓设备上?

我的安卓设备上已安装并激活 Ubigi eSIM 配置文件,网络已显示,但无法上网,我该怎么办?

移动数据已应用到我的 Android 设备上的 Ubigi eSIM 配置文件,但无法访问互联网,我该怎么办?

我可以用 Ubigi eSIM 数据计划打电话吗?

如何找到我的 Ubigi eSIM 的 ICCID(序列号)?

如何查看 Ubigi eSIM 的余额?

如何删除我的 Ubigi 账户?

我购买了错误的数据计划,但没有使用,如何更改?

如何获得购买 Ubigi 数据计划的发票?

我有一部新的安卓设备。如何将我的 Ubigi eSIM 配置文件重新安装到新设备上?

当我想重新使用 iPhone 上的 Ubigi eSIM 个人档案时,我该如何启用?

当我旅行或不使用 iPhone 时,如何禁用我的 Ubigi eSIM 配置文件?

当我想在安卓设备上重新使用我的 Ubigi eSIM 配置文件时,我该如何启用它?

如何删除 iPhone/iPad 上的 Ubigi eSIM 配置文件?

Ubigi 连接失效。我是否应该禁用设备上的 DNS 或 VPN?

太棒了 Trustpilot stars Trustpilot
Trustpilot stars
基于 Trustpilot 46348条评论
5 stars 已验证
已验证评论
该用户已被识别为买家
10/10 for everything!
Really easy set up. Decent price, excellent coverage/service. Would 100% recommend.
Charles Pugh, 22 Sep 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Great service
Great service
customer CeCe, 22 Sep 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Once I purchased the unlimited version…
Once I purchased the unlimited version of the eSIM. I was able to no longer worry about how much data I was using. Ubigi never faltered. We traveled to many places in Japan since Aug 19 ( including: Nagasaki, Kumamoto, Fukuoka, Hiroshima, Meiji Island, Kyoto, Osaka, Tokyo), we never lost connection; even when the weather was very bad. I am now in the UK (Sept 21) and will see how it is with the unlimited Europe version.
Janett Duran, 22 Sep 2026
4 stars 已验证
已验证评论
该用户已被识别为买家
Very simple to install.
Very simple to install.
Barry , 22 Sep 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Simple app download.
Simple app download. Quick to get the service and payment done in a minutes I got my phone working through the system as soon as I got to the hotel in Johannesburg
customer, 22 Sep 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Easy to set up
Easy to set up. Great price. Worked as soon as I landed in Austria and in all other countries of my selection. Thanks Ubigi
Ludmila, 22 Sep 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Works like a charm!
Very easy to set up! Works like s charm. Absolutely no problem whatsoever!
customer, 22 Sep 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
A little apprehensive at first
A little apprehensive at first. Didn’t quite know if it was using my international roaming on my primary sim or not. More reassurance about that would be good. Someone sent me a text from Australia on my primary sim, I didn’t know if I could respond or not. Thought it might automatically turn my international roaming on and start charging me. I still don’t quite know. Guess I’ll find out when I get back to Australia on 26th!!
Suzanne, 22 Sep 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Amazing service and great plan flexibility
I accidentally ordered the wrong eSIM pack initially and couldn’t use it on my phone. The customer service teams assistance was very helpful and they quickly arranged for a refund to be processed so I could purchase the correct plan. The new plan I have works perfectly and it will last the whole month travelling across multiple countries in Europe and is great value for money. 10/10 would recommend!
Katie, 22 Sep 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
No issues, easy to install
No problems and best prices
Thomas, 22 Sep 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
I really liked this eSIM
I really liked this eSIM; it was easy to install, and the prices are very fair.
customer, 22 Sep 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Ubigi eSim
Easy to set up & use!
customer, 22 Sep 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Very kind and helpful staff
Very kind and helpful staff. Great experience!!!! We loved everything! :)))
Martina Cassarino, 22 Sep 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
First time user but so far nothing but…
First time user but so far nothing but thumbs up!!
Neil, 22 Sep 2026
4 stars 已验证
已验证评论
该用户已被识别为买家
No Internet Connection for 30 Mins
We couldn't get Internet service for over 30 minutes on both our Pixel 9 phones once crossing into the USA. We switched from our physical sims to the ubigi sims immediately after entering the USA. We got an LTE connection right away but no Internet connection for over half an hour. This has never happened before with ubigi. Something definitely wasn't right with the service. In the ubigi app our sims showed as TURNED OFF even though they were fully activated in the phone settings as instructed. This was stressful as we needed Internet access for mapping assistance.
Doug, 22 Sep 2026

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