如何更改错误购买的 Ubigi 数据计划？Ubigi 帮助

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我购买了错误的数据计划，但没有使用，如何更改？

当您尝试购买时，您可以在付款前更正您的选择。

如果您已经付款，但发现选错了数据计划，请立即联系我们的客户服务，并附上您通过电子邮件收到的 “错误 “数据计划的付款票据。

请注意，如果数据计划已经使用（即使是部分使用），则无法更改。

在任何其他情况下，Ubigi 购买的数据计划都不能退款。

注意：
付款票据将在购买时通过电子邮件发送给您，电子邮件地址为noreply@ubigi.com。
如果您找不到该电子邮件，它可能已被分类到垃圾邮件文件夹，请检查一下。

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I use Ubigi to get signal

I use Ubigi as a spare esim where my original provider cant get signal, Ubigi has found a signal as it uses more that 1 network

LHawk, 11 Dec 2025

Simple: purchase and activation

Very easy to purchase and activate as soon as we landed in Japan. Coverage has been great in Tokyo

customer, 11 Dec 2025

Everything went smoothly

Everything went smoothly. So convenient!

Annie, 11 Dec 2025

It worked

It worked as expected as soon as I landed. While the speeds were a little slow, it wasn't anything that I would actually complain about for the price. I'll definitely use this again as a low-cost eSIM option when travelling outside my home area.

Justin Galbraith, 11 Dec 2025

It was incredible

It was incredible! Thanks, Ubigi. My travel was perfect because of you!

Feel secure with Ubigi

Ubigi makes me feel secure in using the internet in public places

Mary Miller, 11 Dec 2025

Ubigi is amazing

Ubigi is amazing! Signal everywhere, available share data easy and best prices from competition!

IOANNA, 11 Dec 2025

Easy to use

Easy to use and good value product

customerRob, 11 Dec 2025

Great coverage in major Japanese cities!

I had really solid 5G coverage in Tokyo, Kyoto, and Osaka. Worked well in those deep train stations when you really needed it to find your way on Google maps. Some minor drops in some more rural areas and in far off mountain hikes to temples. But I assume everyone was in the same boat. I would highly recommend this e-sim and definitely use it again for my Samsung 23 phone.

Really secured internet anywhere we go…

Really secured internet anywhere we go 👍👍👍I love it…

Angelita, 11 Dec 2025

Worked exactly as expected

Paul Ellis, 11 Dec 2025

So easy to download and use

So easy to download and use, gave me no problems at all during my two week trip to Japan! Highly recommend

Tiffany, 11 Dec 2025

Connections nearly everywhere i need…

Connections nearly everywhere i need internet. Excellent prices.

Elijah, 11 Dec 2025

ease of use

Almost seamless to toggle for connection. That is what customers want.

Andrew, 11 Dec 2025

Smooth experience

Smooth experience. Thanks .

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在寻找特定的东西吗？

其他常见问题：

我恢复了（新）iPhone 上的数据，但我的 eSIM 配置文件无法使用。怎么办？

我即将旅行。如何管理我设备上的 Ubigi eSIM 卡？