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Accessibility Statement

Commitment

Ubigi is committed to making its websites, intranet, extranet, and digital services accessible, in accordance with Article 47 of French Law No. 2005-102 of February 11, 2005.

To this end, we are implementing the following strategy and actions:

Multi-year plan and action program:
This plan covers a period of two years (2025–2026) and details the actions planned to improve the website’s accessibility.

  • 2025: Redesign of the main website pages. Update of images with alternative texts (alt tags) and improvement of keyboard navigation.
  • 2026: Optimization of HTML structures, progressive integration of ARIA tags, enhancement of semantic markup, and internal training.

This accessibility statement applies to the website https://cellulardata.ubigi.com/.

 

Compliance status

The website https://cellulardata.ubigi.com/ is currently not compliant with RGAA 4.1.
A self-assessment has not yet been completed as a full graphic and technical redesign of the site is in progress.
An accessibility audit will be carried out after the launch of the new version, scheduled for 2025.

 

Test results

No full audit has been performed yet. A complete evaluation is planned for 2025 after the redesign.
An internal self-assessment is underway to identify the first areas for improvement.

 

Non-accessible content

Non-compliance:

  • Missing or incomplete alternative texts on some images
  • Insufficient contrast between text and background in some areas
  • Navigation issues for keyboard-only users
  • Missing or incorrect ARIA tags on certain pages

Disproportionate burden exemptions: None
Content not subject to the accessibility requirement: None

 

Preparation of this accessibility statement

This statement was prepared on June 27, 2025. It was last updated on July 21, 2025.

 

Technologies used to build the website

  • HTML5 / CSS3
  • JavaScript
  • WordPress, etc.

 

Testing environment

Accessibility verification has not yet been performed with assistive technologies or specialized tools.
A full audit will be conducted after the redesign.

 

Tools used during the evaluation

An internal self-assessment is in progress.
Accessibility analysis tools (WAVE, aXe, etc.) will be specified in the upcoming audit report.

 

Pages tested for compliance

No specific page has yet been fully tested for accessibility compliance.
This information will be updated after the 2025 audit.

 

Feedback and contact

If you encounter any difficulty accessing a content or service, you can contact us to obtain an accessible alternative:

cellulardata.en@ubigi.com

 

Appeal procedures

This procedure should be used in the following case:

You have reported an accessibility issue preventing access to content, and you have not received a satisfactory response.

  • Write to the French Defender of Rights: online form
  • Contact the local representative of the Defender of Rights: see the map
  • Send a letter (no postage required) to:
    Défenseur des droits, Libre réponse 71120, 75342 Paris CEDEX 07, France

 

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Pick on time and nice service
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It works smoothly in general.
It works smoothly in general. Sometimes, i lost the wifi because mobile data was off accidentally
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Worked perfect
Worked perfect
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Overall experience is superb
Overall experience is superb. I'm missing some flexibility of this service. However, I assume that this may be due to technical limitations.
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It’s good for text and
It’s good for text and
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Excellent ESim
It worked perfectly with no problems I recommend it strongly
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It is great to be informed everywhere…
It is great to be informed everywhere and at a reasonable cost
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Good value for money
Good value for money. Easy enough to set up.
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I had immediate process to the intenet,but the domestic provider operates very slow internet
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Ubigi was easy to install
Ubigi was easy to install. So far the service has been good.
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Cheap, easy to use and reliable
I have been using Ubigi in Asia for just over a year on various trips. I was unsure at first but service has been good, topping up easy and it always connects on arrival with no fuzz. Easy to manage with app and a lot cheaper than roaming. A must in today’s world where paying and taxis are on apps.
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Good service
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It has a great connection.
It has a great connection.
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I’m using it all over the world
Once you set it up, it becomes your travel companies. So far, it has never let me down.. I only suggest easier notification as you run low on data.
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