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Deutsch English Español Français Italiano Nederlands Português Türkçe 中文 (中国) 日本語 한국어
-15% with MERRY15
Ends in:
CHRISTMAS PROMO:
-15% on unlimited eSIM plans with the code
MERRY15
The offer ends in:

Help center

You will find answers to frequently asked questions about eSIM and Ubigi services.

FAQ

What you need to know about eSIM, the Ubigi offer and support

Go to faq

Troubleshooting

Resolve a connectivity issue by following detailed instructions

Start

Tutorials

All our official tutorials to learn how to use Ubigiials

Go to tutorials
Great Trustpilot stars Trustpilot
Trustpilot stars
Based on 29937 reviews on Trustpilot
5 stars Verified
Verified review
This user has been identified as a buyer
working very good..
ı was happy touse Ubigi. good connection..
customer Nedim, 24 Dec 2025
5 stars Verified
Verified review
This user has been identified as a buyer
This company gives me great service and…
This company gives me great service and gives you a discount code when you check out
customer, 23 Dec 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Easy to use and friendly!
Easy to use and friendly!
customer, 23 Dec 2025
4 stars Verified
Verified review
This user has been identified as a buyer
Decent SIM provider
The SIM itself provided decent service throughout. However, the app's User Interface is very buggy, loads too slow, and hard to navigate.
customer, 23 Dec 2025
4 stars Verified
Verified review
This user has been identified as a buyer
eSim Ubigi
Used it in Europe and worked perfectly 👌 👍
MEVIN, 23 Dec 2025
5 stars Verified
Verified review
This user has been identified as a buyer
RELIABLE CONNECTION AND EASY TO USE APP
RELIABLE CONNECTION AND EASY TO USE APP
Jim Durbin, 23 Dec 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Reliable service away from home
Every time I used Ubigi in Europe and in Asia, the service was reliable. I also tried a cheaper company, but I ended up coming back to Ubigi.
Paul, 23 Dec 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Just come back from far east used esim…
Just come back from far east used esim and had great signal everywhere we visited. Easy to install and use. Would 100% recommend
Customer, 23 Dec 2025
5 stars Verified
Verified review
This user has been identified as a buyer
It kept me connected when travelling…
It kept me connected when travelling around the Agadir region of Morocco. There was only 1 short period when the connection dropped for some reason.
Martin C, 22 Dec 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Great service
Great service I used Ubigi for the second time abroad and was very impressed with the service. Signal was great, speed was great. Totally recommended.
George Tsipis, 22 Dec 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Very easy to use
Very easy to use. Very affordable
customer, 22 Dec 2025
5 stars Verified
Verified review
This user has been identified as a buyer
easy
easy, cheap
customer, 22 Dec 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Easy and reliable
I have used Ubigi for several trips now. It works exactly as advertised and is one of the best value eSIM providers. The app allows you to easily check your usage.
Alex Ryan, 22 Dec 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Japan Unlimited E-Sim Worked Flawlessly
Japan Unlimited E-Sim worked flawlessly the moment we arrived in Japan. Had 5G connectivity in most of Japan, with speeds only dropping to 4G in certain areas.
Sebastian, 22 Dec 2025
5 stars Verified
Verified review
This user has been identified as a buyer
Great experience!!!
Great experience!!!
Fabrizio Giovannetti, 21 Dec 2025
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How to check eSIM compatibility

Smartphones / Tablets:

Dial *#06#.
→ If an EID number appears, your device is eSIM-compatible.

Windows 10 / 11:

Press Windows+I.
Go to “Network & Internet”
→ If you see "Cellular", your PC is eSIM-compatible.

How to check carrier unlocking

iPhone / iPad:

Go to Settings > General > About.
Scroll to Carrier Lock.
→ If you see “No SIM restrictions”, your device is unlocked.

Android:

Go to Settings > Network & Internet > Mobile network.
Disable Automatic network selection.
→ If multiple networks appear, your device is unlocked.

You already have an eSIM in your cart.

Each order can only include one eSIM data plan.

If you choose to add a new one, the current plan will be removed. What would you like to do?