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我买了一个 Ubigi eSIM 配置文件,但我的手机被 simlock 了,无法安装 eSIM 配置文件。我该怎么办?

如果您的设备被您购买的运营商锁定,您将无法安装 Ubigi eSIM 配置文件,除非 “解锁”。为此,您只需联系该运营商并申请 “解锁 “设备(您只需提供在设置中可以找到的设备 IMEI)。
之后,您的设备将自动解锁,您可以扫描通过电子邮件收到的二维码来安装 Ubigi eSIM 配置文件。

注意 :请注意,有些设备配备了 eSIM 卡,但无论您的设备是锁定还是解锁,您都无法使用它,因为 eSIM 功能在某些市场/国家可能受到限制。在这种情况下,我们建议您联系设备制造商了解更多信息。

在寻找特定的东西吗?

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其他常见问题:

为什么我的促销代码无效?

我是否需要为每个国家安装一个 eSIM 配置文件?

如何准备使用 Ubigi 旅行?

如何购买 Ubigi eSIM 卡?

我如何知道预装数据计划的 eSIM 卡付款已通过验证?

安装我的 Ubigi eSIM 配置文件需要连接 Wi-Fi 或蜂窝网络吗?

如果我没有扫描收到的二维码,我的 Ubigi 预载数据计划的有效期有多长?

收到带有二维码的电子邮件后,如何在我的设备上安装 Ubigi eSIM 配置文件?

我订购的 Ubigi eSIM 配置文件中包含的数据计划的有效期从何时开始?

我购买了 Ubigi eSIM 配置文件,但没有收到带有二维码的电子邮件。我该怎么办?

我可以使用推荐优惠代码在 Ubigi 网站上购买 eSIM 卡吗?

从网站购买 Ubigi eSIM 卡时,有哪些付款方式?

购买带预载数据计划的 Ubigi eSIM 卡时,可以使用哪些货币?

如何获得 Ubigi eSIM 配置文件订单的发票?

我可以使用促销代码在网站上购买 Ubigi eSIM 个人档案吗?

我的 Ubigi 账户同时有多个数据计划。它们将按照什么顺序被扣除?

在 Ubigi 网站上购买预载数据计划的 Ubigi eSIM 配置文件后,我该怎么做?

我即将旅行。旅行前如何管理我设备上的 eSIM 配置文件?

我在网站上用美元购买了预载数据计划的 eSIM 配置文件,但我的 Ubigi 账户中的货币现在不一样了,为什么?

为什么我不能在网站上购买月租计划来获取我的 Ubigi eSIM 配置文件?

我可以同时购买多少个 Ubigi eSIM 卡?

哪些预装数据计划可用于从网站获取我的 Ubigi eSIM 配置文件?

我买了一个 Ubigi eSIM 配置文件,但我的手机丢了。我该如何处理 eSIM 卡?

我的 Ubigi 账户有多个数据计划。当我更换国家时,如何从一个计划切换到另一个计划?

旅行归来后,我该如何处理我的 Ubigi eSIM 卡?

太棒了 Trustpilot stars Trustpilot
Trustpilot stars
基于 Trustpilot 上50696条评论
5 stars 已验证
已验证评论
该用户已被识别为买家
title
easy to use, reliable
customer, 04 Nov 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Ubigi e-sim Japan
I used the Ubigi e-sim across a number of prefectures in Japan in late October 2026 and had uninterrupted coverage all the way. The addition of having the personalised VPN country setting was a wonderful however late realisation. I wished I had known of it earlier as it helped with a number of applications. Further, the ease of being able to top up through the Ubigi App was convenient & fast. I would recommend Ubigi e-sim to everyone.
customer, 04 Nov 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
simply works
simply works
Alexander, 04 Nov 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
It was a good network
It was a good service
NARAYANA SWAMY MURALI, 04 Nov 2026
4 stars 已验证
已验证评论
该用户已被识别为买家
Great once i got it working
Great once i got it working. But installation was not flawless and I had to use the help function to find out the APN needed to be installed. Once that was done it has been good.
Renee Groeninx Van Zoelen, 04 Nov 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Use in south India
I was a bit confused and unsure how to set it up when I arrived in India and had to follow the instructions a number of times - but when set up no major concerns however I need to check that I have not been charged by my uk network. I think because I had eSIM previously it was easier- so I am tempted to use again - would be better to have more flexibility in data amount and days abroad - I bought more than I think I needed - I was not sure how to check how much data I actually used
Paul Bawa, 04 Nov 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Smooth convenient and exactly as…
Smooth convenient and exactly as expected. No issues whatsoever with the service. Very quick and easy to set up.
customer, 04 Nov 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
the service was just amazing with high…
the service was just amazing with high speed 5g throughout HK, and the setup as always is just a one click away, i always use ubigi for my international data roaming packs
customer, 04 Nov 2026
4 stars 已验证
已验证评论
该用户已被识别为买家
Good
I’m satisfied with the service. It is easy to pick data plan and connect when arriving the traveling jurisdiction. There is one thing I want it to improve. The app logged out itself multiple times and I couldn’t log back in due to “error” although I entered the correct email address and the correct password. It frustrated me.
Customer, 04 Nov 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
The Smart IP feature is simply amazing!
The Smart IP feature is simply amazing. Being able to route my connection through my home country while abroad is a godsend. It works flawlessly and makes traveling so much easier. Highly recommended!
Toyo Fujita, 04 Nov 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Easy to use.
Easy to use.
customer, 04 Nov 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Reliable
Easy to apply, reliable, connection was working with good signal everywhere during the 2-weeks stay in Japan. All recomendations!
Vesna Podrug Kossjanenko, 04 Nov 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Like being home!
I had connection everywhere possible, without network or speed drops.
Theodore, 04 Nov 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Happy with the service
Happy with the service
customer, 04 Nov 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Great for Benelux use!
Ubigi eSIM worked great on my recent trip to Belgium and Amsterdam. It was easy to set up before I left home, so it worked immediately upon landing and I didn't have to spend precious vacation time working on my technology. I had plenty of data for a great price, much better than paying my U.S. carrier's daily fee for overseas use.
Paul D., 04 Nov 2026
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