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如何删除我的 Ubigi 账户?

警告:删除您的 Ubigi 帐户后,您将无法再查看您的 Ubigi eSIM 数据消耗情况,无法为您的 Ubigi eSIM 帐户充值,也无法收到来自 Ubigi 的任何通知。
如果您的 Ubigi 帐户上有激活的数据计划,它们都将被删除。账户删除后,数据计划退款、找回、替换或转移至其他 Ubigi 账户均不可能。账户删除后的所有此类请求都将被系统拒绝。

要删除您的 Ubigi 账户,请按照以下步骤操作:
– 首先,通过 Ubigi 应用程序或Ubigi.me连接到您的 Ubigi 账户
– 然后,在 “设置 “选项卡下点击 “删除我的账户 “按钮:


– 最后,点击 “确认 “删除您的 Ubigi 账户。

一旦完成,您剩余的数据计划和凭证将自动删除,同时您将从 Ubigi 应用程序或Ubigi.me注销。

您也可以通过此联系表直接联系我们的客户服务部门,申请删除您的 Ubigi 账户。

请注意,删除 Ubigi 帐户并不会删除安装在您设备上的 Ubigi eSIM 配置文件。要删除您的 eSIM 配置文件,请根据您的设备按照以下说明操作:
如何删除 iPhone/iPad 上的 Ubigi eSIM 配置文件?
如何删除 Android 设备上的 Ubigi eSIM 配置文件?

在寻找特定的东西吗?

其他常见问题:

我恢复了(新)iPhone 上的数据,但我的 eSIM 配置文件无法使用。怎么办?

我即将旅行。如何管理我设备上的 Ubigi eSIM 卡?

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iMessage 无法与我的 Ubigi eSIM 配置文件一起使用。怎么办?

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如何在 iPhone 上获取并安装 Ubigi eSIM 配置文件?

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如何通过 iPhone 或 iPad 上的 Ubigi 应用程序购买数据计划?

如何检查我的 iPhone 上是否安装了 Ubigi eSIM 配置文件?

我的 iPhone/iPad 上已安装并激活 Ubigi eSIM 配置文件,但没有显示任何网络,我该怎么办?

我的 eSIM Ubigi 配置文件已在 iPhone/iPad 上安装并激活,网络已显示,但无法上网,怎么办?

我如何知道我的 Ubigi eSIM 配置文件是否已安装在我的安卓设备上?

我的安卓设备上已安装并激活 Ubigi eSIM 配置文件,网络已显示,但无法上网,我该怎么办?

移动数据已应用到我的 Android 设备上的 Ubigi eSIM 配置文件,但无法访问互联网,我该怎么办?

我可以用 Ubigi eSIM 数据计划打电话吗?

如何找到我的 Ubigi eSIM 的 ICCID(序列号)?

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我购买了错误的数据计划,但没有使用,如何更改?

如何获得购买 Ubigi 数据计划的发票?

我有一部新的安卓设备。如何将我的 Ubigi eSIM 配置文件重新安装到新设备上?

当我想重新使用 iPhone 上的 Ubigi eSIM 个人档案时,我该如何启用?

当我旅行或不使用 iPhone 时,如何禁用我的 Ubigi eSIM 配置文件?

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如何删除 iPhone/iPad 上的 Ubigi eSIM 配置文件?

Ubigi 连接失效。我是否应该禁用设备上的 DNS 或 VPN?

太棒了 Trustpilot stars Trustpilot
Trustpilot stars
基于 Trustpilot 42357条评论
5 stars 已验证
已验证评论
该用户已被识别为买家
connection excellent
connection excellent
customer, 29 Jul 2026
4 stars 已验证
已验证评论
该用户已被识别为买家
Overall good experience
Overall good experience. Not a full 5 star rating because has some connectivity issues.
Nadine Pham, 29 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Works as advertised!
--Easy to install the app --Changing the SIM from your native country to the Japan SIM was very easy. --Cost savings was amazing. --There were plenty of data options so you could really choose based on your usage.
Damion Walters, 29 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
My 1st time using Ubigi esim service
My 1st time using Ubigi esim service duirng my visit to South of France and so far, great connection and speed. FREE PALESTINE.
Ramzi, 29 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Pretty easy to install and activate.
Pretty easy to install and activate.
customer, 28 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Super
Best value.
customer, 28 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Just works seamlessly
Just works seamlessly
Lloyd Jowsey, 28 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
My experience
My experience with Ubigi was a perfect 10/10. The service remained seamless and uninterrupted throughout my entire trip in Japan / USA and the data speeds were consistently fast and reliable. It exceeded my expectations, and I would highly recommend it to anyone traveling abroad.
customer, 28 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
I use the Ubigi app in the UK
I use the Ubigi app in the UK. I have used it in many other countries as well. I haven't experienced any general issues. Thank you for your efforts.
Cengiz Divi, 28 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
never let us down in Tokyo
never let us down in Tokyo, Osaka and Kyoto. I used about 6 GB in 10 days (not a heavy user) my kids and wife had a plan as well and none complainted of failing service. Next year we will use it again.
Gerry, 28 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Easy to use
Easy to use, perfect for traveling! Never an issue.
Joz, 28 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
​Everything went smoothly with no…
​Everything went smoothly with no issues, the connection was fast, and I really enjoyed using the app.
customer, 28 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Easy to set up and well priced
Seemless to pre-order and set up before we left home. On arrivall to Europe from New Zealand I swapped to the eSim and shut off the sim card card and it was operstional immediately. Easy to use and set up andvery well priced.
Rod NZ, 28 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
Easy to activate and the support staff…
Easy to activate and the support staff are very responsive when assistance is needed.
customer, 28 Jul 2026
5 stars 已验证
已验证评论
该用户已被识别为买家
My first time using esim and it was…
My first time using esim and it was very easy, user friendly, and worked amazingly well! Lots of options/plans to choose from so that you can choose the best plan for you and really straight forward so its not confusing. I will use this again every time I travel!
Lauren customer, 28 Jul 2026

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