Self Assistance - eSIM APN settings

Now ensure that the APN (Access Point Name) is correctly set on your device.

Go to: Settings > Networks & Internet > Mobile, then Mobile operator settings.
If the Ubigi APN “mbb” appears on the list under “APN Settings” section, go to the next step.

If the Ubigi APN “mbb” does not appear, click on “Add an APN” and fill in:

– Profile name: Ubigi

– APN: mbb

Click on save. This new APN will appear in the “APN settings” list.

Make sure that the Ubigi APN appears as “Applied”. If not click on it and select apply.

Verified

It worked well on my last trip to Japan.

Sohn, 06 Jan 2026

Easy to use service

Easy to use service. The app was straight forward and price isn’t too bad considering coverage. I have used this with no issues in Japan and Philippines. I highly recommend it.

customer, 06 Jan 2026

Easy to install.Work almost everywhere

Reliable

Simple and easy to use, speed was constant and we only got throttled once.

Dan, 06 Jan 2026

Fast, reliable

EG, 06 Jan 2026

Worked right out of the box

Worked right out of the box. 5G speeds everywhere. No issues whatsoever, will definitely use again

Bobby, 06 Jan 2026

Easy and no-fuss/QR code connection…

Easy and no-fuss/QR code connection needed and strong signal throughout the trip.

Mela, 06 Jan 2026

Very easy to setup and add new plan…

Very easy to setup and add new plan anytime if running out the data. The connection is stable enough for tourist to navigate thru the map and browse social media. 100% recommendation. Will use it next time when traveling to Japan.

Maggie Li, 06 Jan 2026

Good application

Hanae Elhouari, 05 Jan 2026

My 1st time to be using and it is very…

My 1st time to be using and it is very convenient and efficient.

customer, 05 Jan 2026

it was very convinient

it was very convinient, i dont have to buy physical sim card when i travel everywhere

Good

Really fast internet and easy to purchase and stuff

Very friendly and kind

Easy process

Worked well in USA

Adrian Moss, 05 Jan 2026