Self Assistance - eSIM APN settings

Now ensure that the APN (Access Point Name) is correctly set on your device.

Go to: Settings > Networks & Internet > Mobile, then Mobile operator settings.
If the Ubigi APN “mbb” appears on the list under “APN Settings” section, go to the next step.

If the Ubigi APN “mbb” does not appear, click on “Add an APN” and fill in:

– Profile name: Ubigi

– APN: mbb

Click on save. This new APN will appear in the “APN settings” list.

Make sure that the Ubigi APN appears as “Applied”. If not click on it and select apply.

Verified

I didn’t have to think about my data…

I didn’t have to think about my data during my 2 week trip in Japan. Never dropped; it was seamless.

Daniela Gallo, 12 Dec 2025

Using my eSIM is seamless.

customer, 12 Dec 2025

Good service!

Good service!! Sometimes patchy and slow but mostly very reliable and consistent service. Will definitely try them again when I am in Japan!

Joe, 12 Dec 2025

All was easy and perfect

All was easy and perfect. Great 5g everywhere

Tomas Aldás, 12 Dec 2025

Works very in European countries

Works very in European countries. Not so good in places like Mongolia and Botswana.

Travelling duo, 12 Dec 2025

Overall good

Overall good. Spotty throttling by the supporting service providers

Hat perfekt in Japan funktioniert

Hat perfekt in Japan funktioniert! Danke

Darja Ivanenko, 12 Dec 2025

It was my first eSim for a trip in USA

It was my first eSim for a trip in USA. Very easy to configure. Good network wherever I was once there.

Thomas, 12 Dec 2025

Easy to implement and reload.

Easy to implement and reload. I use it in many countries. Very satisfied.

DM, 12 Dec 2025

Convenient after Once-off setup

I've used Ubigi a few times in different countries and found it great, after having to set up only once.

Misha, 12 Dec 2025

Experience was good in the main lines

Experience was good in the main lines. Internet was ok but sometimes we got few internet outages. But it was not a big deal.

Antoine CHANTHAVONG, 12 Dec 2025

Easy and fast to install

Easy and fast to install, good internet speed at good price

MICHELI MICHELE, 12 Dec 2025

Your Internet connection is very good…

Your Internet connection is very good and fast, the data's last longer even though I'm using maps, but I YouTube, downloads and more others.

Easy to activate

Easy to activate, affordable, app useful, will use again :)

E. M., 12 Dec 2025

Super easy to install and use!

Emma, 11 Dec 2025