Self Assistance - eSIM APN settings

Now ensure that the APN (Access Point Name) is correctly set on your device.

Go to: Settings > Networks & Internet > Mobile, then Mobile operator settings.
If the Ubigi APN “mbb” appears on the list under “APN Settings” section, go to the next step.

If the Ubigi APN “mbb” does not appear, click on “Add an APN” and fill in:

– Profile name: Ubigi

– APN: mbb

Click on save. This new APN will appear in the “APN settings” list.

Make sure that the Ubigi APN appears as “Applied”. If not click on it and select apply.

Verified

Connection was great throughout Italy…

Connection was great throughout Italy even in remote places

Vishnu Jagroop, 23 Jul 2026

Excellent product!

I actually bought 2 SIM cards, one from Ubigi and one from another supplier as I used a lot of data and wanted to compare. Ubigi's connection is much more stable and faster, and also fairly convenient to top up without having to install a new eSIM. Will use again for travelling!

Lucas, 23 Jul 2026

Almost seem less

Almost seem less Some simple directions would make it perfect( not everyone is a genius on a mobile phone) Simplicity is always an easier sell

James Bottleman, 23 Jul 2026

Great to have while abroad!

customer, 23 Jul 2026

Good speed and support despite error at activation

I got an error at activation. The customer support is by mail only, but very reactive. After manual settings, it worked. The network speed in Austria was good.

Easy to install

Easy to install, good rates, simple the best

Nemanja Subotinovic, 23 Jul 2026

Easy and good!

It worked really well

It worked really well. I am please with the service and recomended

L. N, 23 Jul 2026

Easy to purchase and activate on iOS

Easy to purchase and activate on iOS, worked flawlessly after arriving.

Claus Christensen, 23 Jul 2026

Easy to use app and super reliable fast…

Easy to use app and super reliable fast service!!

Dave k, 23 Jul 2026

easy to use

easy to use, really recommendeddd

Connection was amazing it helped me a…

Connection was amazing it helped me a lot only couple of places that I can’t get the signal but it was a short time. So *****

Perfection

Good price, coverage and speed

It works! Not crazy expensive, easy to set up and good coverage.

Worked right away once we landed…

Worked right away once we landed without any problems. Fast connection 5G. Coverage is very good.

Mohamed Baghdady, 23 Jul 2026