Check if your eSIM profile is installed on your device.
Check eSIM profile activation
Check if your eSIM profile is activated on your device.
Apply data to eSIM profile
Ensure data is applied to your Ubigi eSIM profile.
Check APN configuration
Ensure that the APN is correctly set for your Ubigi connectivty.
Check network display
Check the network status for your Ubigi connectivity.
Final checks!
Check account creation and Internet access.
Now turn ON flight mode for 5 secondes and turn it OFF. This action will refresh the network connection from your device.
Once flight mode is off, you will see the network appearing at the top.
NB: in case no network is displayed even after several minutes, go to Network Selection on this same menu > deactivate automatic mode > select a network on the list that will be displayed after few seconds. When the network is displayed, go to the next step.
Your email address is used by Transatel for marketing and commercial purposes about the Ubigi brand. To know our personal data and confidentiality policy, and to know more about your rights, click here.
